Flyte Solutions Ltd.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of AIRBOX®

Describe what your company does in a single sentence.

At AirBox, we bring decades of expertise in semiconductor cleanroom design and certification to the broader built environment applying the same high standards of air purity to schools, offices, healthcare spaces, and more. Our roots in critical environments give us a unique edge in delivering precision-engineered air purification systems that meet the strictest industry and health standards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a smart backend platform to manage real-time data from our purification units across client locations (school districts, hospitals, etc.).
• Create a client-facing portal that would allow building managers, engineers, and architects to easily monitor unit performance, IAQ readings, and system health, while generating documentation aligned with ASHRAE IAQP.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was extensive and required close collaboration from the start. Flyte assigned a multidisciplinary team that handled:

• IoT Integration Middleware – A robust backend service to ingest and process real-time air quality data (PM2.5, VOCs, CO₂) from our AirBox units across dozens of locations.
• Machine Learning Model Development – Predictive algorithms that flagged potential filter degradation, airflow anomalies, or system faults based on trends , a proactive maintenance breakthrough.
• Customer Dashboard – A secure, intuitive portal allowing clients to monitor all connected devices, generate IAQ compliance reports, and receive maintenance alerts.
• Mobile App (iOS/Android) – Focused on field technicians and building managers, allowing QR-based unit scans for instant access to specs, history, and support.
• Energy Optimization Interface – An AI-powered tool that analyzed HVAC usage patterns and suggested adjustments to meet ASHRAE standards while saving energy.

Flyte also provided dedicated DevOps support, cloud infrastructure management, and CI/CD pipelines, all within a HIPAA-aware, security-sensitive framework due to our presence in healthcare environments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first few months of rollout, our client onboarding process became significantly smoother. Where once we had to send physical teams to sites for diagnostics, we now had real-time data streaming into a single portal.

The predictive filter alert system helped one of our school clients avoid a costly IAQ compliance issue by flagging performance dips weeks before their annual audit. Another facility manager used Flyte’s energy optimization module to justify HVAC downsizing during renovation, all documented via the platform they built.

More importantly, Flyte helped us evolve from a hardware-only brand to a tech-integrated solution provider , opening up new long-term revenue and service opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions was consistently on time with sprints and handled our evolving requirements with professionalism. They ran weekly standups, offered transparent Jira reporting, and had a clear escalation path.

When we hit a bottleneck integrating with one of our older PLC-based sensors, Flyte spun up a firmware emulation testbed within a few days to help us debug , something that wasn’t even in scope but showed how committed they were to our success.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their blend of technical skill and adaptability. Most vendors do what you ask. Flyte constantly anticipated what we should ask , whether it was about scalability concerns, UX flow, or cloud costs.

Also, their approach to resource augmentation was seamless. We didn’t just get coders , we got business-aware engineers who acted like part of our own innovation team. No hand-holding, no babysitting.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Very few. If anything, Flyte Solutions could improve their design documentation flow earlier in projects. While they delivered clean and scalable architecture, a little more up-front visual mapping would’ve helped internal alignment faster , especially for non-technical stakeholders.

BACKGROUND

Please describe your company and position.

I am the Director of London Electrician 24/7

Describe what your company does in a single sentence.

We are a team of skilled, experienced and reliable electricians who are available 24/7 in all areas of London and Greater London.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Streamline the booking platform to handle increased customer demand.
• Improve response time for customer queries and job dispatching.
• Enhance the technician dispatching system for better allocation of jobs.
• Augment the in-house development team to accelerate the rollout of key IT features.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Online Search
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions provided a hybrid team of software developers, a UX/UI specialist, and a project manager to work directly with our internal product lead. The scope of work included:

• Backend optimization: Their developers refactored critical parts of our scheduling engine to reduce system lag during peak service hours.
• Mobile app enhancements: They worked on both Android and iOS versions of our technician-facing app to enable real-time notifications, location tracking, and instant job updates.
• CRM integration: They helped build custom middleware to sync our CRM with the field service system, which significantly reduced duplicate entries and manual intervention.
• Dashboard creation: Flyte designed and implemented a new web dashboard for admin staff to monitor job progress and resource allocation in real-time.
• UX/UI improvements: Their designer collaborated with us to overhaul the client-facing booking interface, which resulted in better engagement and fewer abandoned bookings.

The deliverables were rolled out in stages over the course of several months, with user testing and training sessions organized at every milestone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most immediate impacts was the dramatic reduction in booking errors and the ability to allocate jobs to nearby electricians far more efficiently. This was crucial for us, especially during emergency service calls.

Customer support tickets related to app issues dropped significantly after their intervention, and technicians consistently reported that the real-time features in the app helped them respond quicker and communicate better with the back office. Additionally, the new dashboard gave us clear operational visibility which was previously lacking , it’s now a vital tool used daily by our dispatch team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte’s project management was responsive, well-structured, and very adaptive to our needs. We used a mix of Jira and Slack for communication and sprint planning. They conducted weekly stand-ups, shared Gantt charts to show progress, and were proactive about identifying potential risks ahead of time.

What stood out was how they managed to remain calm and constructive, even during crunch periods when timelines were tight and unexpected changes were needed. They also provided after-hours support during our rollout weekends ,which was a massive help for a company like ours that operates 24/7.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team didn’t feel like external contractors , they truly embedded themselves into our workflows and culture. They took time to understand the unique challenges faced by an emergency response business like ours, and they made thoughtful recommendations instead of just executing tasks blindly.

One standout moment was when one of their senior developers sat in on a night shift with our dispatch team to understand real-world issues. That level of dedication and empathy is rare and proved critical in shaping several features that might otherwise have been overlooked.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

No, they were very responsive to post-launch support questions and helped us fill in any gaps that remained.

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO of Brinkbit, Inc

Describe what your company does in a single sentence.

Brinkbit is a full-service design & software development studio + live ops platform. We make apps, games, enterprise business solutions, and more!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a custom back-end system capable of supporting scalable game logic, including reward algorithms and user session management.
• Integrate with a front-end interface designed by our studio, ensuring smooth communication between UI and back-end services.
• Build a real-time analytics engine to track user behavior, feature engagement, and monetization patterns across regions.
• Support post-launch live ops infrastructure with an admin dashboard for our internal stakeholders.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. approached the project with both flexibility and structure. From the outset, they worked closely with our in-house design and strategy teams to unpack the product roadmap, breaking it down into phased milestones.

The scope of work included:

• Backend architecture design using Node.js and MongoDB for the game engine and user management system.
• API development to bridge front-end React components with backend services.
• A custom-built admin dashboard with granular control features for content management, user tracking, and triggering time-sensitive live events.
• Development of a real-time event ingestion and analytics system using Redis queues and Elasticsearch, allowing us to measure KPIs almost as they happened.
• Full integration with Firebase Cloud Messaging and AWS Lambda functions for notification delivery and background processes.

Key deliverables:

• Technical architecture documentation
• Fully tested and deployed backend APIs
• Admin dashboard with role-based access
• Analytics and reporting system
• Post-launch support and hotfix capability

They also built out automated test suites and CI/CD pipelines that helped significantly reduce integration bugs across our staging and production environments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Flyte Solutions’ work directly contributed to us being able to hit our aggressive launch window. Within a week of launch, the live ops dashboard enabled our product team to tweak features in real-time without engineering involvement, which sped up our testing cycles dramatically. The real-time analytics dashboard helped us uncover two major user drop-off points within the first 48 hours, allowing us to iterate rapidly and reduce churn.

Their architecture choices also made it easier for our DevOps team to scale back-end capacity when user traffic surged unexpectedly after a successful marketing push.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team used Jira for sprint tracking and Confluence for documentation, and maintained strong asynchronous communication with our team in Slack. We had two scheduled check-ins per week and a shared Notion roadmap, which was kept meticulously updated. Flyte delivered each milestone either on time or earlier than projected.

They were proactive in flagging potential risks, especially around third-party service limitations and scaling challenges. We appreciated that they didn’t just take direction, they asked smart questions and often proposed better alternatives.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their blend of autonomy and collaboration. Many vendors we’ve worked with in the past were either too dependent on our guidance or went too far off-script. Flyte struck a rare balance. They took ownership without losing sight of our vision and user experience goals.

One small but telling example: after a usability session revealed that non-technical users on our team struggled with the admin panel filters, Flyte’s lead developer stayed up late with our designer to rapidly prototype an improved UX, which was implemented the next day.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

To be honest, I can't think of anything.

BACKGROUND

Please describe your company and position.

I am the President & CEO of the University of Kentucky Federal Credit Union

Describe what your company does in a single sentence.

If you enjoy helping people, your opportunity awaits! UKFCU is a rapidly growing, non-for-profit, federally chartered credit union dedicated to providing quality financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a secure, scalable, and intuitive custom software solution tailored to operational needs and member expectations.
• Streamline internal workflows to improve efficiency across departments.
• Enhance the digital service capabilities for key functions like loan processing, member onboarding, and account management.
• Ensure seamless integration with existing core banking systems.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. undertook a comprehensive, end-to-end software development initiative for us. The scope included everything from system design and architecture to final deployment and post-launch support. Their team began with an extensive discovery phase, which involved close collaboration with our internal departments to map out workflows, pain points, and integration challenges. They then delivered a fully customized software suite that included:

• A centralized member services dashboard for staff
• A secure member portal with real-time account data
• Automated loan origination and tracking tools
• Integration with third-party financial tools and internal CRMs
• Admin-level controls for system management and reporting

Each component was developed with high attention to regulatory compliance, data security, and user accessibility. They also ensured ADA compliance across all interfaces, which was critical for us as a public-facing financial institution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The custom solution significantly streamlined our member onboarding process, reducing the average completion time by several days. Internal departments reported smoother coordination, especially in cross-functional tasks such as loan processing and account verification. Feedback from our members also improved notably , we had anecdotal comments from long-time users who mentioned how much more intuitive and reliable the new platform felt compared to our old systems. Operational bottlenecks, especially in document handling and inter-departmental communication, were visibly reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.’s project management was one of the most professional experiences we've had with a software vendor. We had weekly sprint meetings, detailed status reports, and open lines of communication throughout the project. Any concerns we raised , whether technical or strategic , were addressed promptly and with careful thought. They were proactive in flagging potential issues early on and consistently delivered key milestones ahead of schedule. They even accommodated last-minute scope adjustments without disruption or pushback, which we greatly appreciated.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Flyte Solutions Ltd. was their ability to deeply understand the financial industry and tailor their approach to our unique challenges. They didn’t just treat the project as another software build ,they invested time in understanding the member experience, our regulatory landscape, and even the culture of our credit union. Their team was not only technically strong but also empathetic and communicative, which made a world of difference in aligning the final product with our expectations.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Executive Vice President of AARFID Holdings LLC

Describe what your company does in a single sentence.

We are an industry leader providing automatic identification solutions for a vast network of industries with a strong focus on contactless RFID communication and innovative software. We work closely with our partners to understand their overall goals and deliver solutions built for integration.  Based in the USA, AARFID Holdings LLC began in 2001 and has a rapidly expanding and talented team with years of automatic identification and technological expertise.  At AARFID, we are driven by a passion for innovation and integration and thrive on building long term relationships with clients and team members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a flexible, highly secure, and scalable software platform that aligns with AARFID’s existing RFID hardware systems.
• Create an intuitive, easy-to-use interface for internal teams and end-users.
• Build a solution that streamlines operations and allows for efficient management of RFID readers, tags, and user data.
• Ensure the software is built for easy integration with third-party systems and future innovations.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Online Search
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. took a deep dive into our operations and industry requirements before proposing a comprehensive custom software development strategy. The scope of work included:

• Requirement Analysis and Consultation: They conducted a series of workshops with our product and engineering teams to understand current pain points and future ambitions.
• Custom Software Development: They built a cloud-based management platform capable of real-time monitoring, reporting, and device management. The solution included modular support for different RFID reader types and tag protocols.
• Integration Capabilities: The system was designed for easy integration with third-party property management systems (PMS), security access control, and CRM solutions through robust APIs.
• User Interface/Experience (UI/UX): Flyte delivered a polished, intuitive web-based dashboard with different access levels for administrators, technicians, and end users.
• Security Enhancements: They incorporated advanced encryption methods for data storage and transmission, ensuring full compliance with data protection standards.
• Testing & QA: Rigorous testing phases, including functional, integration, and user acceptance testing (UAT), ensured high reliability before deployment.
• Post-Deployment Support: Flyte also provided us with ongoing support and minor enhancements post-launch to adapt to real-world use cases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of the new platform significantly improved the way we manage and deploy our RFID systems. Some of the noticeable outcomes included:

• A smoother onboarding process for new clients, as system setup times were reduced dramatically.
• Our internal tech support team received fewer troubleshooting tickets because the system was more intuitive and stable.
• We were able to offer enhanced services to clients, such as real-time access reporting and predictive maintenance alerts, which in turn strengthened our client relationships.
• The modularity of the platform allowed us to roll out new features and support new devices quickly without disruptive overhauls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.'s project management was exemplary. They used a structured yet flexible Agile methodology, holding weekly stand-up meetings with our key stakeholders. We appreciated how they broke the work into clearly defined sprints, each concluding with a review session where feedback was actively solicited and immediately addressed.

When we encountered unforeseen changes in our hardware lineup mid-project, Flyte adapted swiftly without delaying key deliverables. Their team consistently provided us with transparent progress reports and adjusted the project roadmap when necessary, without ever losing focus on the end goals.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Flyte Solutions Ltd. was their genuine commitment to understanding our industry , not just the technical requirements but the broader business context. They invested time to learn about the specific challenges faced by our clients in fields as diverse as real estate, hospitality, and manufacturing. As a result, the final product felt tailor-made rather than a one-size-fits-all solution.

Another standout quality was their proactive approach. For example, their team suggested a predictive analytics feature that we hadn’t originally planned for, allowing our clients to foresee potential device failures before they impacted operations , a major value addition.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Nothing, the overall experience was overwhelmingly positive

BACKGROUND

Please describe your company and position.

I am the Co-Founder | Co-Owner of OPEN TO CLOSE

Describe what your company does in a single sentence.

Automated Real Estate Transaction Management Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• To create an intuitive, efficient mobile application that could manage the complexity of real estate transactions from listing to close, all in one place.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. was responsible for the complete development lifecycle of our mobile app, from discovery to deployment.

Their scope of work included:

• Discovery and Research Phase: They spent substantial time with our internal teams, conducting interviews with real estate professionals, understanding current transaction pain points, and mapping user journeys.
• UX/UI Design: They designed wireframes and high-fidelity prototypes, paying close attention to creating an interface that even the least tech-savvy users could navigate easily.
• Custom App Development: They built native applications for both iOS and Android. Key features included automated document uploads, e-signature integration, task checklists customized by transaction type, timeline tracking, secure messaging between agents and clients, and push notification systems.
• Third-Party Integrations: The app was seamlessly integrated with DocuSign, Dotloop, and several popular CRMs like Salesforce and Follow Up Boss.
• Quality Assurance and Testing: Their QA team rigorously tested the app under various scenarios and devices to ensure it was robust and glitch-free before launch.
• Deployment and Post-Launch Support: They assisted with App Store and Play Store submission, managed early user feedback, and provided bug fixes and minor updates post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most tangible outcomes was the noticeable improvement in transaction management speed and accuracy. Agents reported being able to manage their deals while on the go without missing deadlines or paperwork. One standout moment was when one of our top agents, typically hesitant with new technology, completed an entire transaction using only the mobile app within the first week of rollout , something that simply wasn't possible with the tools we previously had.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd. showcased exceptional project management skills. They set realistic milestones, maintained regular progress check-ins, and were transparent whenever there were minor setbacks or adjustments needed. They used project management tools like Jira and Asana to keep all tasks visible and accountable. Communication was constant but not overwhelming , we always felt updated without being burdened.

Whenever we needed quick pivots , for instance, when mid-project we decided to add a complex multi-party signing feature , they responded flexibly, reworking the timeline slightly without compromising overall delivery dates. Their customer service felt very much like an extension of our own team, rather than that of a distant vendor.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their depth of domain understanding. They didn't just take requirements at face value , they challenged our assumptions, suggested enhancements based on real estate trends and user psychology, and often presented features we hadn't even thought to request. It was clear they were not just executing a project; they were genuinely invested in making the product a success for our users.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Nothing at the moment.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of BTL Network

Describe what your company does in a single sentence.

BTL Network is an Advertising Agency in Caracas, Venezuela with more than 15 years of experience, it has three robust business units with proven experience in Alternative Media, Traditional Advertising and Digital Marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Consolidate all our activities into a tailored ecosystem that empowered our internal teams
• Enhanced collaboration
• Supported our evolving service model

SOLUTION

How did you find Flyte Solutions Ltd.?

• Online Search
• Referral

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. approached the challenge with a discovery phase that felt more like a creative collaboration than a tech consultation. They spent time with our internal teams from each business unit, shadowing our account managers, speaking with designers, and even observing live event logistics, to understand the nuances of how we work.

Scope of Work and Key Deliverables:

• Custom Workflow Management System: A dynamic platform tailored for managing everything from campaign conceptualization to post-delivery analytics. It included task assignment, timeline tracking, and approval workflows with visual dashboards.
• Client Communication Portal: A sleek and user-friendly interface that allowed our clients to approve creative assets, monitor campaign milestones, and collaborate with us in real-time.
• Event Production Tracker: Built specifically for our BTL Advertising Unit, this module helped us manage inventory, coordinate vendor logistics, and automate event setup checklists.
• Digital Campaign Tracker: Integrated tools for planning, scheduling, and evaluating digital marketing campaigns, pulling data from social platforms and SEO tools to visualize performance.
• Analytics and Reporting Engine: A powerful backend feature that enabled our strategists to generate campaign performance reports tailored for different departments and stakeholders.

They also provided extensive training and post-launch support to ensure our teams could adopt the system quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw immediate improvements in internal coordination. Cross-functional teams, especially those involved in hybrid campaigns combining physical events with digital amplification, began operating more efficiently. Communication silos disappeared, and campaign turnaround times shortened noticeably.

Our clients began complimenting the transparency and real-time involvement they now had. This helped strengthen relationships and also led to repeat business with several major accounts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.’s project management was excellent. They worked in agile sprints, which gave us visibility into progress and allowed us to provide feedback frequently. They consistently delivered items ahead of schedule, and were incredibly responsive to change requests, even last-minute ones tied to unexpected campaign pivots or creative revisions.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out was how deeply they embedded themselves into our ecosystem. They weren’t just building software, they were solving real-world problems with empathy and insight. Their ability to translate our creative chaos into clean, intuitive workflows felt almost magical. Plus, they communicated complex technical details in ways that even our non-technical staff could grasp and get excited about.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

If there’s any feedback, it would be about the documentation. While the final product was intuitive, a more robust internal knowledge base would have made onboarding even smoother for some of our junior staff. However, their live training and responsive support team more than made up for this.

BACKGROUND

Please describe your company and position.

I am the VP of AC Flag & Banner

Describe what your company does in a single sentence.

AC Flag & Banner, Inc. provides unparalleled service, value and competitive prices on a wide range of flags, banners, custom flags and flagpoles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Modernize and streamline our backend operations
• Revamp our customer-facing e-commerce portal

SOLUTION

How did you find Flyte Solutions Ltd.?

Referral

Why did you select Flyte Solutions Ltd. over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From our very first conversation, Flyte Solutions demonstrated an ability to listen deeply and translate complex operational needs into actionable tech solutions. The scope of work was comprehensive and tackled the project from multiple angles:

• 
  Custom ERP Integration: They developed a robust backend system that tied together inventory management, order tracking, and customer relationship management. For the first time, we had real-time visibility across departments, from sales to production.
• 
  E-Commerce Website Overhaul: Our old website was replaced with a dynamic, mobile-responsive platform featuring a custom product configurator. Customers can now design their own flags and banners in real time, preview their designs, and place orders without needing manual assistance.
• 
  Custom Order Automation: One of the standout features was their solution for managing custom orders. Flyte built a workflow that captures customer specifications and feeds that data directly to our production floor, minimizing manual errors and speeding up turnaround.
• 
  Analytics Dashboard: They also included an easy-to-navigate dashboard that provides insights into sales trends, product performance, and customer behavior.
• 
  These deliverables weren’t cookie-cutter; they were the result of thoughtful planning, ongoing consultation, and a strong grasp of our day-to-day challenges.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of this project were both immediate and transformative. While we didn’t go into the project with rigid numerical KPIs, the changes in how our team operates and how customers interact with our brand were undeniable.
We saw a significant decrease in custom order processing time. What used to take multiple back-and-forth calls and emails has now become a largely automated, seamless process. Our production team spends less time deciphering specs and more time creating. On the customer side, we’ve received glowing feedback on how intuitive and satisfying the new configurator tool is.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte’s project management deserves special mention. We were assigned a dedicated project lead, Priya, who maintained clear communication throughout the entire engagement. Weekly check-ins were held without fail, and milestones were clearly mapped out in a shared project portal. On a few occasions, we had last-minute feature requests or changes based on internal feedback—and not only were they open to these changes, but they turned them around faster than we expected. Their responsiveness was unmatched; no question ever lingered unanswered for long.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to understand our business in depth stood out. This wasn’t just about writing code, they wanted to know how flags are made, what our customers care about, even how seasonal trends affect our product mix. That level of involvement made the final product so much more aligned with our needs than anything off-the-shelf could have delivered.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

If there’s one area we could suggest improvement in, it would be post-launch
analytics training. The dashboard they created is powerful, but initially, we found it a bit overwhelming. To their credit, once we flagged this, they scheduled a series of tutorials that made everything much clearer.