Flyte Solutions Ltd.

BACKGROUND

Please describe your company and position.

I am the Vice President of 123 Compliant Logistics

Describe what your company does in a single sentence.

123 Compliant Logistics, LLC. is a full service DEA Registered Reverse Distributor and profiled logistics management company.  
Our mission is to provide compliant services that manage cost and risk for our customers, to strategically enable them to focus on their core business through streamlined processes. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Create a platform tailored to handle nuanced workflows for different client profiles.
• Develop a scalable, secure, and intuitive software solution to support compliance and operational workflows in pharmaceutical reverse distribution.
• Automate core functions such as inventory tracking, compliance documentation, and DEA reporting.
• Streamline and unify internal logistics and customer-facing processes under a single system.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of Flyte Solutions Ltd.'s work was extensive and strategically executed. They began by conducting deep discovery sessions with our leadership, compliance officers, and logistics coordinators to fully understand the intricacies of our operations, regulations, and client service expectations.

Key deliverables included:

• A secure, cloud-based web platform tailored for reverse logistics and compliance workflows.
• Integrated DEA reporting tools, including real-time data syncing and automatic form generation.
• A customer portal for streamlined shipment requests, pick-pack-ship instructions, and compliance tracking.
• Role-based dashboards for internal team members, providing visualized KPIs and alerts tied to risk mitigation.
• API integrations with our warehouse management systems and third-party logistics providers.
• Mobile functionality for on-site agents and scanning capabilities for serialized pharmaceutical returns.

What stood out in the scope was how Flyte Solutions addressed not just our functional needs, but also regulatory and usability concerns. For instance, they implemented an audit trail feature that is now indispensable to our compliance reviews, and they designed intuitive workflows that significantly cut down training time for new hires and clients alike.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation post-deployment was both operational and cultural. Internally, our processing time for shipments dropped dramatically thanks to automation and intelligent routing. More importantly, our DEA compliance team reported far fewer manual errors in documentation, which had previously posed a risk during audits.

From a client service perspective, we received unsolicited feedback praising the clarity and ease-of-use of the new customer portal. Many clients now self-initiate pickups and receive automated compliance summaries without ever needing to contact our support team. This allowed our client service staff to redirect their energy towards more complex issues and relationship-building.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd. impressed us throughout with their disciplined yet flexible project management. They provided a clear roadmap with milestones, and held weekly sprint reviews that included live demos, open feedback discussions, and candid conversations about changing priorities. Even when mid-project scope adjustments were necessary , such as when we realized we needed multi-location hierarchy support , the Flyte team adapted swiftly, never losing momentum.

Their responsiveness was especially notable. When we encountered an unexpected DEA regulation update midway through development, Flyte proactively proposed and implemented a compliant workaround within days, preventing any disruption to our rollout schedule.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Flyte Solutions apart was their depth of engagement with our industry. They weren’t just writing code; they were learning our business. I recall a moment when one of their business analysts spotted an inefficiency in our internal approval chain that had nothing to do with software , but they still brought it to our attention. That consultative, collaborative mindset made them feel like a true extension of our team rather than an external vendor.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

No, the experience was highly positive.

BACKGROUND

Please describe your company and position.

I am the SVP & Chief Information Officer of ACCO Brands

Describe what your company does in a single sentence.

ACCO Brands Corporation (NYSE: ACCO) is one of the world's largest designers, marketers and manufacturers of branded academic, consumer and business products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• To improve our data accessibility and minimize redundancy.
• To allow for better-informed decision-making across our global operations.
• To support integration with legacy systems used by several of our long-standing brands

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. came on board with a discovery-first approach. They conducted a series of stakeholder interviews, workshops, and technical audits across our different business units. This phase alone helped us gain a level of internal clarity we hadn’t anticipated. Based on that insight, they proposed a modular software architecture that would allow phased rollouts, an approach we really appreciated given the scale of the operation.

Key deliverables included:

• A cloud-based centralized data management platform tailored for cross-functional teams.
• A custom dashboard with user-role-based access to live analytics.
• API connectors for syncing with existing ERP and CRM systems, including those used by our brands such as GBC®, Kensington®, and Mead®.
• A document workflow engine to streamline approvals and internal communications, particularly useful for the product development lifecycle.
• A real-time reporting module for our supply chain managers to visualize bottlenecks and make adjustments on the fly.

They also handled full deployment, documentation, and knowledge transfer sessions for our in-house IT and ops teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed tangible improvements almost immediately after rollout. For instance, the product-to-market timeline shrunk notably because our teams no longer had to work in silos or rely on manual data compilation. The marketing team could access real-time inventory data, and the product design team had clearer visibility into vendor lead times, all within the same system.

We were able to retire three legacy systems within the first six months of implementation, saving on both licensing and maintenance costs. Moreover, we saw better interdepartmental collaboration, which translated into faster decision-making and more cohesive project execution across our international offices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.’s project management was one of the standout aspects of the engagement. We had a dedicated project manager who acted as a true partner, he was proactive, always available for status updates, and incredibly responsive to any shifting priorities we threw their way. We operated with weekly sprints and milestone reviews, and to their credit, Flyte never missed a delivery deadline.

One specific scenario comes to mind: midway through development, one of our brands requested a major feature change involving multilingual support for their European markets. Not only did Flyte accommodate this change, but they also advised us on best practices for localization and future scalability, turning a potential delay into a long-term win.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to immerse themselves in our business, not just the technical requirements, but the nuances of our industry, our brands, and even our culture. They didn’t offer a one-size-fits-all product; they engineered a solution that felt like it was made from the inside out.

They also had a unique talent for simplifying complex workflows. We had previously worked with vendors who delivered technically correct but user-unfriendly systems. Flyte Solutions, on the other hand, put user experience at the forefront. Every feature, every screen, every process was designed to be intuitive. That attention to detail really set them apart.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

If we’re being candid, the only minor area for improvement was around initial documentation. The early drafts were a bit too technical for some of our non-IT stakeholders, which created a bit of friction during onboarding. However, once we flagged this, Flyte Solution’s team quickly created a more visual and digestible version of the documentation, complete with flowcharts and annotated screenshots. Their responsiveness in that regard was commendable.

BACKGROUND

Please describe your company and your position there.

We are a mobile home transport and permit service provider company based on NYC. I'm the COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flyte Solutions?

We needed to build a piece of software including customer platform for us to leverage our customer data. We needed to be able to pull data from different sources and consolidate that into one central data warehouse to feed into a variety of different applications we are using. We needed to move fast with a self-contained platform.

What were your goals for this project?

We wanted to update our software that contained multiple databases for our permit service. We deal with 25 states in USA, including hundreds of special forms for counties within those states. They found a way to aggregate that information in one, cohesive source.

SOLUTION

How did you select this vendor?

One of our partner compay worked with Flyte Solution and said that they were fantastic, so I reached out to them.

Describe the project and the services they provided in detail.

Flyte Solutions team were responsible for the entire design and development of the custom logistic application. They operated in sprints, and they had broken down the entire process accordingly. We did the full design first, and then sprinted it out. I believe each sprint was around three weeks, and it took about four months to get there. I haven’t used them for hosting, third-party systems integration or training.

What was the team composition?

We worked with five different people over the course of the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I had two major engagements with Flyte Solutions. I had the release in October, and then another release at the end of November, which was twice as big. Although the June release had some very serious bugs, the second release was so much better. I’m talking leaps and bounds. Their project management methodology was just a thousand times better. They managed themselves much better. They were on time, and it was very well tested. It was a much better process. I’d say we’ve established a very effective workflow now.

How was project management arranged and how effective was it?

We spoke weekly or every other week, depending on where they were in the process.They performed admirably. There is a time difference, but our schedules worked well together. They've always been helpful, and they answered all my questions. They were very patient throughout the process, and our partnership worked out very well.

What did you find most impressive about this company?

Their dedication and willingness to help were impressive. They were efficient and kept everyone on-task.

Are there any areas for improvement?

I can't think of anything they should improve at this time.

BACKGROUND

Please describe your company and your position there.

I am Managing Director of Fast Denim Associate, we are in need of CRM & Mobile App for our expensive lead management for business automation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flyte Solutions?

We do most of our work online, so we are searching for a company who can provide us quality work with best price, we chat with so many company in Asia and finally we choose Flyte Solutions for our project.

What were your goals for this project?

The goal for our CRM and mobile app is total automation for our business. We want to sync data and it must be publicly available among our client and vendor.

SOLUTION

How did you select this vendor?

We were looking for trusted offshore software development company in Denmark and globally we shortlisted few and Flyte Solutions is one of them. After a few meetings, Flyte Solutions landed the contract as they proved most experienced in the services we needed. Besides, we couldn’t help but mention their high scores with reference clients.

Describe the project and the services they provided in detail.

We had several project meetings with the Flyte Solutions team to agree on the objectives and deadlines. We followed a sprint-based project methodology, and when Flyte Solutions was done with normalizing, cleansing and testing data, their engagement was basically over.

What was the team composition?

Initially, we started out with Flyte Solutions project manager and a database developer, gradually growing the team to include a database architect, four mid-level developers, one designer and one testing specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When presenting the project outcome to our management team, they were fully satisfied with Flyte Solutions work.

How was project management arranged and how effective was it?

During our cooperation, we kept in touch through the project manager mostly, and he proved to be very responsive and professional. Every day we checked up the progress via trello and slack and our communication was always smooth. Even though we were geographically distant, we received timely reporting and documentation which was another benefit of our cooperation with Flyte Solutions.

What did you find most impressive about this company?

The reason why Flyte Solutions so successful is because of their professionalism towards the project. They tailored a service that was unique to our needs and circumstances that would ensure us to reach our goals.

Are there any areas for improvement?

I wouldn’t say they had any.

BACKGROUND

Please describe your company and position.

I am the Director of London Electrician 24/7

Describe what your company does in a single sentence.

We are a team of skilled, experienced and reliable electricians who are available 24/7 in all areas of London and Greater London.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Streamline the booking platform to handle increased customer demand.
• Improve response time for customer queries and job dispatching.
• Enhance the technician dispatching system for better allocation of jobs.
• Augment the in-house development team to accelerate the rollout of key IT features.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Online Search
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions provided a hybrid team of software developers, a UX/UI specialist, and a project manager to work directly with our internal product lead. The scope of work included:

• Backend optimization: Their developers refactored critical parts of our scheduling engine to reduce system lag during peak service hours.
• Mobile app enhancements: They worked on both Android and iOS versions of our technician-facing app to enable real-time notifications, location tracking, and instant job updates.
• CRM integration: They helped build custom middleware to sync our CRM with the field service system, which significantly reduced duplicate entries and manual intervention.
• Dashboard creation: Flyte designed and implemented a new web dashboard for admin staff to monitor job progress and resource allocation in real-time.
• UX/UI improvements: Their designer collaborated with us to overhaul the client-facing booking interface, which resulted in better engagement and fewer abandoned bookings.

The deliverables were rolled out in stages over the course of several months, with user testing and training sessions organized at every milestone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most immediate impacts was the dramatic reduction in booking errors and the ability to allocate jobs to nearby electricians far more efficiently. This was crucial for us, especially during emergency service calls.

Customer support tickets related to app issues dropped significantly after their intervention, and technicians consistently reported that the real-time features in the app helped them respond quicker and communicate better with the back office. Additionally, the new dashboard gave us clear operational visibility which was previously lacking , it’s now a vital tool used daily by our dispatch team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte’s project management was responsive, well-structured, and very adaptive to our needs. We used a mix of Jira and Slack for communication and sprint planning. They conducted weekly stand-ups, shared Gantt charts to show progress, and were proactive about identifying potential risks ahead of time.

What stood out was how they managed to remain calm and constructive, even during crunch periods when timelines were tight and unexpected changes were needed. They also provided after-hours support during our rollout weekends ,which was a massive help for a company like ours that operates 24/7.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team didn’t feel like external contractors , they truly embedded themselves into our workflows and culture. They took time to understand the unique challenges faced by an emergency response business like ours, and they made thoughtful recommendations instead of just executing tasks blindly.

One standout moment was when one of their senior developers sat in on a night shift with our dispatch team to understand real-world issues. That level of dedication and empathy is rare and proved critical in shaping several features that might otherwise have been overlooked.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

No, they were very responsive to post-launch support questions and helped us fill in any gaps that remained.

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO of Brinkbit, Inc

Describe what your company does in a single sentence.

Brinkbit is a full-service design & software development studio + live ops platform. We make apps, games, enterprise business solutions, and more!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a custom back-end system capable of supporting scalable game logic, including reward algorithms and user session management.
• Integrate with a front-end interface designed by our studio, ensuring smooth communication between UI and back-end services.
• Build a real-time analytics engine to track user behavior, feature engagement, and monetization patterns across regions.
• Support post-launch live ops infrastructure with an admin dashboard for our internal stakeholders.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. approached the project with both flexibility and structure. From the outset, they worked closely with our in-house design and strategy teams to unpack the product roadmap, breaking it down into phased milestones.

The scope of work included:

• Backend architecture design using Node.js and MongoDB for the game engine and user management system.
• API development to bridge front-end React components with backend services.
• A custom-built admin dashboard with granular control features for content management, user tracking, and triggering time-sensitive live events.
• Development of a real-time event ingestion and analytics system using Redis queues and Elasticsearch, allowing us to measure KPIs almost as they happened.
• Full integration with Firebase Cloud Messaging and AWS Lambda functions for notification delivery and background processes.

Key deliverables:

• Technical architecture documentation
• Fully tested and deployed backend APIs
• Admin dashboard with role-based access
• Analytics and reporting system
• Post-launch support and hotfix capability

They also built out automated test suites and CI/CD pipelines that helped significantly reduce integration bugs across our staging and production environments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Flyte Solutions’ work directly contributed to us being able to hit our aggressive launch window. Within a week of launch, the live ops dashboard enabled our product team to tweak features in real-time without engineering involvement, which sped up our testing cycles dramatically. The real-time analytics dashboard helped us uncover two major user drop-off points within the first 48 hours, allowing us to iterate rapidly and reduce churn.

Their architecture choices also made it easier for our DevOps team to scale back-end capacity when user traffic surged unexpectedly after a successful marketing push.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team used Jira for sprint tracking and Confluence for documentation, and maintained strong asynchronous communication with our team in Slack. We had two scheduled check-ins per week and a shared Notion roadmap, which was kept meticulously updated. Flyte delivered each milestone either on time or earlier than projected.

They were proactive in flagging potential risks, especially around third-party service limitations and scaling challenges. We appreciated that they didn’t just take direction, they asked smart questions and often proposed better alternatives.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their blend of autonomy and collaboration. Many vendors we’ve worked with in the past were either too dependent on our guidance or went too far off-script. Flyte struck a rare balance. They took ownership without losing sight of our vision and user experience goals.

One small but telling example: after a usability session revealed that non-technical users on our team struggled with the admin panel filters, Flyte’s lead developer stayed up late with our designer to rapidly prototype an improved UX, which was implemented the next day.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

To be honest, I can't think of anything.

BACKGROUND

Please describe your company and position.

I am the President & CEO of the University of Kentucky Federal Credit Union

Describe what your company does in a single sentence.

If you enjoy helping people, your opportunity awaits! UKFCU is a rapidly growing, non-for-profit, federally chartered credit union dedicated to providing quality financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a secure, scalable, and intuitive custom software solution tailored to operational needs and member expectations.
• Streamline internal workflows to improve efficiency across departments.
• Enhance the digital service capabilities for key functions like loan processing, member onboarding, and account management.
• Ensure seamless integration with existing core banking systems.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. undertook a comprehensive, end-to-end software development initiative for us. The scope included everything from system design and architecture to final deployment and post-launch support. Their team began with an extensive discovery phase, which involved close collaboration with our internal departments to map out workflows, pain points, and integration challenges. They then delivered a fully customized software suite that included:

• A centralized member services dashboard for staff
• A secure member portal with real-time account data
• Automated loan origination and tracking tools
• Integration with third-party financial tools and internal CRMs
• Admin-level controls for system management and reporting

Each component was developed with high attention to regulatory compliance, data security, and user accessibility. They also ensured ADA compliance across all interfaces, which was critical for us as a public-facing financial institution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The custom solution significantly streamlined our member onboarding process, reducing the average completion time by several days. Internal departments reported smoother coordination, especially in cross-functional tasks such as loan processing and account verification. Feedback from our members also improved notably , we had anecdotal comments from long-time users who mentioned how much more intuitive and reliable the new platform felt compared to our old systems. Operational bottlenecks, especially in document handling and inter-departmental communication, were visibly reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.’s project management was one of the most professional experiences we've had with a software vendor. We had weekly sprint meetings, detailed status reports, and open lines of communication throughout the project. Any concerns we raised , whether technical or strategic , were addressed promptly and with careful thought. They were proactive in flagging potential issues early on and consistently delivered key milestones ahead of schedule. They even accommodated last-minute scope adjustments without disruption or pushback, which we greatly appreciated.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Flyte Solutions Ltd. was their ability to deeply understand the financial industry and tailor their approach to our unique challenges. They didn’t just treat the project as another software build ,they invested time in understanding the member experience, our regulatory landscape, and even the culture of our credit union. Their team was not only technically strong but also empathetic and communicative, which made a world of difference in aligning the final product with our expectations.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Executive Vice President of AARFID Holdings LLC

Describe what your company does in a single sentence.

We are an industry leader providing automatic identification solutions for a vast network of industries with a strong focus on contactless RFID communication and innovative software. We work closely with our partners to understand their overall goals and deliver solutions built for integration.  Based in the USA, AARFID Holdings LLC began in 2001 and has a rapidly expanding and talented team with years of automatic identification and technological expertise.  At AARFID, we are driven by a passion for innovation and integration and thrive on building long term relationships with clients and team members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Develop a flexible, highly secure, and scalable software platform that aligns with AARFID’s existing RFID hardware systems.
• Create an intuitive, easy-to-use interface for internal teams and end-users.
• Build a solution that streamlines operations and allows for efficient management of RFID readers, tags, and user data.
• Ensure the software is built for easy integration with third-party systems and future innovations.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Online Search
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. took a deep dive into our operations and industry requirements before proposing a comprehensive custom software development strategy. The scope of work included:

• Requirement Analysis and Consultation: They conducted a series of workshops with our product and engineering teams to understand current pain points and future ambitions.
• Custom Software Development: They built a cloud-based management platform capable of real-time monitoring, reporting, and device management. The solution included modular support for different RFID reader types and tag protocols.
• Integration Capabilities: The system was designed for easy integration with third-party property management systems (PMS), security access control, and CRM solutions through robust APIs.
• User Interface/Experience (UI/UX): Flyte delivered a polished, intuitive web-based dashboard with different access levels for administrators, technicians, and end users.
• Security Enhancements: They incorporated advanced encryption methods for data storage and transmission, ensuring full compliance with data protection standards.
• Testing & QA: Rigorous testing phases, including functional, integration, and user acceptance testing (UAT), ensured high reliability before deployment.
• Post-Deployment Support: Flyte also provided us with ongoing support and minor enhancements post-launch to adapt to real-world use cases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of the new platform significantly improved the way we manage and deploy our RFID systems. Some of the noticeable outcomes included:

• A smoother onboarding process for new clients, as system setup times were reduced dramatically.
• Our internal tech support team received fewer troubleshooting tickets because the system was more intuitive and stable.
• We were able to offer enhanced services to clients, such as real-time access reporting and predictive maintenance alerts, which in turn strengthened our client relationships.
• The modularity of the platform allowed us to roll out new features and support new devices quickly without disruptive overhauls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.'s project management was exemplary. They used a structured yet flexible Agile methodology, holding weekly stand-up meetings with our key stakeholders. We appreciated how they broke the work into clearly defined sprints, each concluding with a review session where feedback was actively solicited and immediately addressed.

When we encountered unforeseen changes in our hardware lineup mid-project, Flyte adapted swiftly without delaying key deliverables. Their team consistently provided us with transparent progress reports and adjusted the project roadmap when necessary, without ever losing focus on the end goals.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Flyte Solutions Ltd. was their genuine commitment to understanding our industry , not just the technical requirements but the broader business context. They invested time to learn about the specific challenges faced by our clients in fields as diverse as real estate, hospitality, and manufacturing. As a result, the final product felt tailor-made rather than a one-size-fits-all solution.

Another standout quality was their proactive approach. For example, their team suggested a predictive analytics feature that we hadn’t originally planned for, allowing our clients to foresee potential device failures before they impacted operations , a major value addition.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Nothing, the overall experience was overwhelmingly positive

BACKGROUND

Please describe your company and position.

I am the Co-Founder | Co-Owner of OPEN TO CLOSE

Describe what your company does in a single sentence.

Automated Real Estate Transaction Management Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• To create an intuitive, efficient mobile application that could manage the complexity of real estate transactions from listing to close, all in one place.

SOLUTION

How did you find Flyte Solutions Ltd.?

• Referral
• Clutch Site

Why did you select Flyte Solutions Ltd. over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. was responsible for the complete development lifecycle of our mobile app, from discovery to deployment.

Their scope of work included:

• Discovery and Research Phase: They spent substantial time with our internal teams, conducting interviews with real estate professionals, understanding current transaction pain points, and mapping user journeys.
• UX/UI Design: They designed wireframes and high-fidelity prototypes, paying close attention to creating an interface that even the least tech-savvy users could navigate easily.
• Custom App Development: They built native applications for both iOS and Android. Key features included automated document uploads, e-signature integration, task checklists customized by transaction type, timeline tracking, secure messaging between agents and clients, and push notification systems.
• Third-Party Integrations: The app was seamlessly integrated with DocuSign, Dotloop, and several popular CRMs like Salesforce and Follow Up Boss.
• Quality Assurance and Testing: Their QA team rigorously tested the app under various scenarios and devices to ensure it was robust and glitch-free before launch.
• Deployment and Post-Launch Support: They assisted with App Store and Play Store submission, managed early user feedback, and provided bug fixes and minor updates post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most tangible outcomes was the noticeable improvement in transaction management speed and accuracy. Agents reported being able to manage their deals while on the go without missing deadlines or paperwork. One standout moment was when one of our top agents, typically hesitant with new technology, completed an entire transaction using only the mobile app within the first week of rollout , something that simply wasn't possible with the tools we previously had.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd. showcased exceptional project management skills. They set realistic milestones, maintained regular progress check-ins, and were transparent whenever there were minor setbacks or adjustments needed. They used project management tools like Jira and Asana to keep all tasks visible and accountable. Communication was constant but not overwhelming , we always felt updated without being burdened.

Whenever we needed quick pivots , for instance, when mid-project we decided to add a complex multi-party signing feature , they responded flexibly, reworking the timeline slightly without compromising overall delivery dates. Their customer service felt very much like an extension of our own team, rather than that of a distant vendor.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their depth of domain understanding. They didn't just take requirements at face value , they challenged our assumptions, suggested enhancements based on real estate trends and user psychology, and often presented features we hadn't even thought to request. It was clear they were not just executing a project; they were genuinely invested in making the product a success for our users.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

Nothing at the moment.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of BTL Network

Describe what your company does in a single sentence.

BTL Network is an Advertising Agency in Caracas, Venezuela with more than 15 years of experience, it has three robust business units with proven experience in Alternative Media, Traditional Advertising and Digital Marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flyte Solutions Ltd. to accomplish?

• Consolidate all our activities into a tailored ecosystem that empowered our internal teams
• Enhanced collaboration
• Supported our evolving service model

SOLUTION

How did you find Flyte Solutions Ltd.?

• Online Search
• Referral

Why did you select Flyte Solutions Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Flyte Solutions Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyte Solutions Ltd. approached the challenge with a discovery phase that felt more like a creative collaboration than a tech consultation. They spent time with our internal teams from each business unit, shadowing our account managers, speaking with designers, and even observing live event logistics, to understand the nuances of how we work.

Scope of Work and Key Deliverables:

• Custom Workflow Management System: A dynamic platform tailored for managing everything from campaign conceptualization to post-delivery analytics. It included task assignment, timeline tracking, and approval workflows with visual dashboards.
• Client Communication Portal: A sleek and user-friendly interface that allowed our clients to approve creative assets, monitor campaign milestones, and collaborate with us in real-time.
• Event Production Tracker: Built specifically for our BTL Advertising Unit, this module helped us manage inventory, coordinate vendor logistics, and automate event setup checklists.
• Digital Campaign Tracker: Integrated tools for planning, scheduling, and evaluating digital marketing campaigns, pulling data from social platforms and SEO tools to visualize performance.
• Analytics and Reporting Engine: A powerful backend feature that enabled our strategists to generate campaign performance reports tailored for different departments and stakeholders.

They also provided extensive training and post-launch support to ensure our teams could adopt the system quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw immediate improvements in internal coordination. Cross-functional teams, especially those involved in hybrid campaigns combining physical events with digital amplification, began operating more efficiently. Communication silos disappeared, and campaign turnaround times shortened noticeably.

Our clients began complimenting the transparency and real-time involvement they now had. This helped strengthen relationships and also led to repeat business with several major accounts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flyte Solutions Ltd.’s project management was excellent. They worked in agile sprints, which gave us visibility into progress and allowed us to provide feedback frequently. They consistently delivered items ahead of schedule, and were incredibly responsive to change requests, even last-minute ones tied to unexpected campaign pivots or creative revisions.

What was your primary form of communication with Flyte Solutions Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out was how deeply they embedded themselves into our ecosystem. They weren’t just building software, they were solving real-world problems with empathy and insight. Their ability to translate our creative chaos into clean, intuitive workflows felt almost magical. Plus, they communicated complex technical details in ways that even our non-technical staff could grasp and get excited about.

Are there any areas for improvement or something Flyte Solutions Ltd. could have done differently?

If there’s any feedback, it would be about the documentation. While the final product was intuitive, a more robust internal knowledge base would have made onboarding even smoother for some of our junior staff. However, their live training and responsive support team more than made up for this.