Flex Databases

BACKGROUND

Please describe your company and position.

I am the Quality Assuarance Team Lead of EFOR

Describe what your company does in a single sentence.

CRO - Contract Research Organization

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flex Databases to accomplish?

• Integrate CTMS

SOLUTION

How did you find Flex Databases?

Online Search

Why did you select Flex Databases over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Flex Databases were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We Integrated Flex Databases CTMS becouse it comes with inbuild eTMF which is crucial for our industry. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With FDB's CTMS and eTMF we decreased our spends by 35%. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flex Databases' implementation and learning stages were excellent. The other positive side to mention is the fact the product constant develops. 

What was your primary form of communication with Flex Databases?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Excellent customer support: Quick response and helpful team.
• Constant improvements: Regular updates based on user feedback.
• Integrated eTMF: Streamlined document management and compliance.
• Flexible deployment: Cloud-based and on-premise options.
• User-friendly: Easy navigation and clear interface.

Are there any areas for improvement or something Flex Databases could have done differently?

no