Contact Fiveleaf
Get a custom proposalAI agents, built and run for you.
Fiveleaf is a UK company that designs, builds and runs AI agents for service businesses with high customer volume: broadband and telecoms first, and increasingly energy, housing, insurance, retail and subscription businesses.
We build three kinds of agent on one shared foundation. Inbound agents answer customers on web chat, WhatsApp, email, SMS and voice, around the clock. Triggered agents start the conversation when something happens in your systems, such as a contract nearing its end or a customer starting to switch, and turn the reply into a full conversation. Internal agents help your own team, from call quality assurance to reporting.
Every agent works inside the systems you already run. It verifies the customer, pulls their account from your CRM or billing platform, resolves the issue from your own knowledge and policies, and acts: raising tickets, booking callbacks, applying renewals and retention offers, capturing and qualifying prospects. When a person is needed, it hands over with the customer verified, the account loaded, the issue captured and the transcript attached, so your team reads a brief instead of the backlog.
We work build-then-run. A fixed-fee build takes the first agent live in four to eight weeks, including the shared platform. Every agent after that reuses it, so the second goes live in one to three weeks and later ones faster still. After launch we host, monitor and improve the agents every week, as part of the monthly service rather than an extra.
For a UK fibre broadband provider, the platform returns around 5:1 a month on the investment, and 71% of cancellation requests handled through it are saved, verified against the client's own operational data. Every engagement runs through the founder personally, from the first call to the agent running live.
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Min project size
$5,000+
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Hourly rate
Undisclosed
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Employees
2 - 9
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Locations
London, England
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Year founded
Founded 2023
1 Locations
- London , England
Service Lines
- AI Agents
- 30%
- AI Consulting
- 20%
- AI Development
- 20%
- API Development
- 10%
- Digital Strategy
- 10%
Select Focus Area
- AI Expertise
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- AI Agent Development Focus
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- AI Agent Platforms & Builders
- 60%
- Voice AI Agents
- 30%
- AI Agent Frameworks
- 10%
- AI Agent Purpose Focus
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- Customer Service AI Agents
- 60%
- Sales & Lead Generation AI Agents
- 20%
- Workflow AI Agents
- 20%
- AI Consulting Focus
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- AI Deployment
- 60%
- AI Strategy
- 30%
- AI Maturation
- 10%
- API Type
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- REST API
- 60%
- Webhook API
- 40%
- Digital and IT Strategy Consulting Focus
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Industries
- Telecommunications
- 60%
- Business services
- 20%
- Retail
- 10%
- Utilities
- 10%
Clients
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Our Story
Fiveleaf was founded by Silviu Major after a decade in enterprise SaaS, much of it selling AI and automation. The lesson from those years: sales isn't good unless it actually delivers, and customers churn in the gap between the people who sold it and the people who can fix it. So we build it the other way round. We design, build and run AI agents ourselves, stay after launch, and improve them every week. The person you talk to is the person who fixes it.
What Sets Us Apart
We build it, run it and keep improving it
We don't hand over a tool and leave. We host, monitor and improve every agent weekly as part of the monthly service, so it gets better over time instead of drifting. No internal AI team needed, and no new platform for your staff to learn.Agents that act inside your systems
Our agents don't just answer questions. They verify customers, pull accounts from your CRM or billing platform, raise tickets, book callbacks and apply renewals and retention offers, and hand over to your team with the full context when a person is needed.Proven in production
With a UK fibre broadband provider, our agents return around 5:1 a month on the investment, and 71% of cancellation requests handled through them are saved, verified against the client's own data. The first agent goes live in 4 to 8 weeks; later ones in 1 to 3.Locations (1)
Contact Fiveleaf
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