First Office Hub

BACKGROUND

Please describe your company and your position there.

I am the HR manager at a tech company. I oversee international offices including the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub, and what were your goals?

With COVID-19 restrictions being eased, our UK team was looking to go back to a physical office location where they could meet clients. We were looking for a scalable office space, well located for all our employees and suitable for client meetings.

SOLUTION

How did you select this vendor and what were the deciding factors?

First Office has helped us looking for office spaces in the UK and Netherlands in the past and we have always been impressed with their responsiveness and the extent of their contacts.

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

Clive from First Office has always been very proactive in checking in with us about potential needs. We were initially looking for a 6-people office and he was able to schedule visits within a few days. We changed the ask to a 4-people office and he arranged everything to happen the day we had originally planned time off for the 6-people office space visits. He was present throughout the process and the signature was smooth.

What were the terms and the value of the lease, and what percentage did First Office Hub take in commission?

We signed up with a 12-month lease of approximately 2500 GBP/month and all commission was arranged directly with the landlord.

How many resources from the vendor's team worked with you, and what were their positions?

One: Clive, Partner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

The team was impressed by the office space and we were happy to work with First Office Hub to negotiate some pricing.

Describe their project management style, including communication tools and timeliness.

We communicated by email and have rarely found someone as responsive.

What did you find most impressive or unique about this company?

They are fast and flexible.

Are there any areas for improvement or something they could have done differently?

None that we can think of.

BACKGROUND

Please describe your company and your position there.

I'm the Head of EMEA at the people management platform. We have office in SF and NYC but we were expanding internationally to the UK for the 1st time.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub, and what were your goals?

Had a very specific set of requirements for our office space but didn't know the local market

SOLUTION

How did you select First Office Hub and what were the deciding factors?

They were recommended to us. Deciding factor was how helpful they were in the process and the cost

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

Helped us identify potential office spaces, set up viewings, negotiate the lease, and project managed the whole process.

What were the terms and the value of the lease, and what percentage did First Office Hub take in commission?

We secured a great lease that cost 5 digits+ a month for multiple years. First office did not charge us a commission

How many resources from the First Office Hub team worked with you, and what were their positions?

We worked with both of their partners, both were incredible

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Couldn't have found a great office without them, grateful for their support

Describe their project management style, including communication tools and timeliness.

The team is very prompt, direct, and transparent.

What did you find most impressive or unique about this company?

How organized they were. never had to worry about them dropping the ball

Are there any areas for improvement or something they could have done differently?

If anything just be less "on the ball" sometimes we got 1-2 reminders a day where 1 reminder a week or so would suffice

BACKGROUND

Please describe your company and your position there.

Our fashion company offers personal shopping services o to all women. I'm head of UK, I manage a team of 30 people including office employees and Freelancers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub, and what were your goals?

To find the perfect office to our team

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked together before

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

I'm happy with the help that First Office Hub provided us to find the best office

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

find the best office

Describe their project management style, including communication tools and timeliness.

Great communication and updates

What did you find most impressive or unique about this company?

They listened our needs

Are there any areas for improvement or something they could have done differently?

No, everything was great!

BACKGROUND

Please describe your company and your position there.

Founder and Creative Director of Favola (Social Media Agency).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub?

To source an office for Favola.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a recommendation from a business contact.

Describe the project in detail and walk through the stages of the project.

After an initial call with First Office Hub, Clive did some thorough research of offices that fit our specifications. We then selected a handful to view in person, before deciding on the final one. The process was incredibly smooth, punctual and informative at all times.

How many resources from the vendor's team worked with you, and what were their positions?

Three. Clive, Pedro and Sam.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We found a great office within budget and in our desired location.

How effective was the workflow between your team and theirs?

The workflow was incredibly effective.

What did you find most impressive or unique about this company?

The communication. Clive was also prompt, helpful and friendly. There was clear communications throughout.

Are there any areas for improvement or something they could have done differently?

Nothing at all. I was very impressed with the service.

BACKGROUND

Please describe your company and your position there.

Head of Sales and Country Manager for new UK subsidiary

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub, and what were your goals?

Secure office space in London

SOLUTION

How did you select First Hub Office and what were the deciding factors?

Recommendation from London & Partners

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

The First Office team was very helpful in narrowing the search area, providing recommendations, and arranging site visits

What were the terms and the value of the lease, and what percentage did First Office Hub take in commission?

Private information

How many resources from the First Hub Office team worked with you, and what were their positions?

I worked with 2 people from the team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Very helpful services! The team is knowledgeable in the market and has saved me hours of time.

Describe their project management style, including communication tools and timeliness.

Friendly, highly responsive, great communication and listening skills

What did you find most impressive or unique about this company?

The team's vast knowledge and insights on the London market were impressive.

Are there any areas for improvement or something they could have done differently?

No, Pedro and Raeveen are a great team!

BACKGROUND

Please describe your company and your position there.

I am Head of Research UK & Europe for an investment management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub, and what were your goals?

We needed to find some suitable office space after over a year of working from home. First Office Hub were the ideal company to help us with this. We wanted the right space at the right price and in a timely manner

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew them from working together previously and I knew they would be helpful and efficient

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

First Office Hub quickly identified several potential offices, put together a schedule, showed us round and helped negotiate the terms

What were the terms and the value of the lease, and what percentage did First Office Hub take in commission?

Prefer not to say

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people including the Partner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

We got the office we wanted on day one at a price that suited our budget

Describe their project management style, including communication tools and timeliness.

Efficient but also flexible to our needs

What did you find most impressive or unique about this company?

Speed

Are there any areas for improvement or something they could have done differently?

They did a great job

BACKGROUND

Please describe your company and your position there.

I'm Manager for the UK for Insurance Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub?

We worked with Pedro and First Office Hub when looking for an office in London

SOLUTION

How did you select this firm and what were the deciding factors?

First Office Hub was recommended to us by the UK ebassy in Argentina

Describe the project in detail and walk through their service package.

They help you out finding the right office for your organization

How many resources from the vendor's team worked with you, and what were their positions?

Pedro was definetly enough and very helpful

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

It was excelent. They guided and helped us through the entire process

How effective was the workflow between your team and theirs?

very effective

What did you find most impressive or unique about this company?

they are always available and eager to help you out

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

im head of sales and marketing for the UK affiliate of a global pharmaceutical manufacturer and supplier

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Office Hub, and what were your goals?

finding an office that was reasonably compact but provided gravitas and curb side appeal with good communication links

SOLUTION

How did you select this vendor and what were the deciding factors?

they listened to what we needed , made a number of suggestions , refined and arranged viewings

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

viewings, negotiation of identified property

What were the terms and the value of the lease, and what percentage did First Office Hub take in commission?

unknown

How many resources from the vendor's team worked with you, and what were their positions?

one partner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

ideal office at a great rate in an ideal location

Describe their project management style, including communication tools and timeliness.

The workflow and communication are relaxed but efficient

What did you find most impressive or unique about this company?

local knowledge, patience, and flexibility 

Are there any areas for improvement or something they could have done differently?

no