FANCY

BACKGROUND

Please describe your company and position.

I am the Operations Manager of xix3D.

Describe what your company does in a single sentence.

At xix3D, we empower aftermarket businesses with real-time 3D solutions. Leveraging our Zeno engine, we have built the leading 3D configurator to boost sales, accelerate growth, and elevate customer experiences through our cutting-edge technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FANCY to accomplish?

• Website Creation
• UI/UX
• Rebranding

SOLUTION

How did you find FANCY?

• Online Search
• Dribble

Why did you select FANCY over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from FANCY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Complete Website Design: 
   1. FANCY worked with us to develop an entirely new website with several options on the table. 
   2. Complete UI/UX of the website and front- and backend development 
   3. Managed tasks and communicated clear outcomes and deadlines 
2. UI/UX Proposal
   1. Created UI Proposal 
   2. Discussed scope of work and clear deadlines 
3. Branding
   1. Created several options for our team to choose from

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Engagement Metrics 
  • Conversion Rate 
  • Click-Through Rate (CTR) 
• Mobile Responsiveness 
  • Mobile Traffic and Conversions 
  • Responsive Design 
  • Testing Page Load Time
• Search Engine Optimization (SEO) Metrics 
  • Organic Traffic
  • User Feedback 
  • Error Rates: Track the occurrence of errors or broken links on the website. 
• Social Media Metrics
  • Social Shares and Engagement
  • Referral Traffic
• Content Performance
  • Content Interaction
  • Content Accuracy
• Downtime
• Project Timeline Adherence 
• Budget Adherence

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items early and always on time. They work incredibly well and are very organized. They responded and implemented changes very quickly.

What was your primary form of communication with FANCY?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

FANCY is the all-in-one solution to everything you need. They are designers, UI/UX experts and overall very professional and experienced in what they do. Their services are competitively priced, and they are incredibly valuable. Our company would not be the same without them.

Are there any areas for improvement or something FANCY could have done differently?

I can't identify anything they could do better. They have been outstanding in every category and we plan on working with them for a long time.