eZdia Inc.

BACKGROUND

Please describe your company and your position there.

We sell finished fine jewelry on amazon and walmart.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eZdia Inc., and what were your goals?

Enhance and optimize listing on Amazon and Walmart

SOLUTION

How did you select this vendor and what were the deciding factors?

We saw the listing in IT show.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We selected 10 items that were listed on amazon and walmart to be optimized

How many people from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We hired this company to enhance our amazon and Walmart listings. After 4 months, our listings have not gained any momentum nor have we benefited from this service at all. We wasted six thousand dollars for their fee in addition to ad spend on amazon with negative results. They do sound good on the phone but their backend team has no common sense about listing products nor do they research competitors or know much about optimizing the key factors for successful campaigns. Don't fall for the sales team.

Describe their project management style, including communication tools and timeliness.

they come prepared with and agenda for a zoom meeting but the real work which they got hired for was unprofessional.

What did you find most impressive or unique about this company?

We got fooled with the sales calls.

Are there any areas for improvement or something they could have done differently?

They should not be selling what they can't provide.