Empat

BACKGROUND

Please describe your company and position.

I am an executive of goodfind.ai

Describe what your company does in a single sentence.

We are an AI startup that has created a platform capable of finding any product for purchase based on a user's request.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Help us with the final formulation of the project idea and architecture
• Design and testing of prototypes
• Development

SOLUTION

How did you find Empat?

• Referral
• Other

Why did you select Empat over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Empat were assigned to this project?

14

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Our project involved creating a user-friendly platform powered by AI. 

Key deliverables include: 

• Web development 
• Advanced AI algorithms for user requests. 
• Integration of a diverse product database. 
• Intuitive UI/UX design. 
• Efficient search engine. 
• Product recommendation system. 
• User personalization. 
• Performance optimization. 
• Comprehensive testing. 
• Documentation. 
• Deployment and ongoing maintenance. 
• Robust security and privacy measures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In our first month, we attracted a round of investments, demonstrating strong investor confidence in our platform. User reception has been extremely positive, with a weekly growth of 15-20% in new users, indicating growing popularity and user satisfaction with goodfind.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was on point! They totally stuck to the timeline and got things done when they said they would. Whenever we had a request or needed changes, they were all ears and quick to make it happen.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The ability to continually adapt and improve the platform in response to user needs was truly impressive.

Are there any areas for improvement or something Empat could have done differently?

No, everything was good

BACKGROUND

Please describe your company and position.

I am the CTO of Symple Commerce

Describe what your company does in a single sentence.

Symple Commerce is an e-commerce company with a catalog of six online brands. Our expertise ranges from bottom-up site-builds through to warehousing, logistics, marketing, and customer support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• augment our development team

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We use Empat to augment our development team. The work entails supporting our magento instances on our AWS account.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of development tasks and production releases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they have fine project management but we did most of it in-house.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team is able to rapidly source engineers with the perfect skill set and culture fit.

Are there any areas for improvement or something Empat could have done differently?

Any misalignment gets sorted out rather quickly so I am very happy.

BACKGROUND

Please describe your company and position.

I am the Founder of an IT Company

Describe what your company does in a single sentence.

A community for people in the tech industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Create a new website for us.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create new version of the website for us so that members of our community can access the members areas and so that new people can singup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New members being able to signup quickly and easily. Existing members being able to acces the members area.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have delivered everything on time and have been super responsive and helpful.

What was your primary form of communication with Empat?

In-Person Meeting

What did you find most impressive or unique about this company?

Attention to detail, taking initiative and responding quickly.

Are there any areas for improvement or something Empat could have done differently?

Nothing that I can think of.

BACKGROUND

Please describe your company and position.
I am the Marketing Director of All Heart Homecare Agency
Describe what your company does in a single sentence.
We provide Home Care Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Develop new website for our company

SOLUTION

How did you find Empat?
Online Search
Why did you select Empat over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Empat were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We required specialists who could modernize our website's design, making it user-friendly, fast, and intuitive. We promptly established the timelines, structured the workflow, and successfully brought our ideas to fruition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
We have received numerous positive feedback from our clients, which is immensely valuable to our agency. Additionally, we managed to increase conversions from our website by an impressive 20%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We utilized Slack for our communication, providing the convenience of asking questions at any time. Furthermore, we conducted regular calls for synchronization and work evaluation, ensuring everything proceeded punctually and transparently.
What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
We share similar values and a people-centric approach, not just toward our customers but also our employees. Empath Company also exemplifies this attitude towards their employees, a variety of volunteer projects, highlighting their care and proactive approach.
Are there any areas for improvement or something Empat could have done differently?
I believe that everything was executed at the highest level.

BACKGROUND

Please describe your company and position.

I am an Executive of Progressive Web App Startup

Describe what your company does in a single sentence.

Retail finance application development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Progressive Web-App Development

SOLUTION

How did you find Empat?

Clutch Site

Why did you select Empat over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Interpret requirements and design and build a PWA UX/UI.
• Design and build backend infrastructure that efficiently integrates multiple APIs and databases.
• Interpret requirements and develop user flows and administrator management capabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliverables were deployed quickly into a test environment. Bugs were fixed very quickly. Questions were answered very quickly. Technical problems were solutioned pragmatically.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was highly organized with effective and timely communication by the project manager. The Empat team was very accommodating to different requests and ideas. They've gone above and beyond to meet our requirements that we've changed along the way.

What was your primary form of communication with Empat?

Email or Messaging App

What did you find most impressive or unique about this company?

There is a large team of talented professionals that quickly picked up financial concepts that were originally outside of their expertise. Communication was very active and accurate. The team had a very positive attitude.

Are there any areas for improvement or something Empat could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the project manager of a PR and marketing services company

Describe what your company does in a single sentence.

We work with a really wide array of services — from PR and influence marketing to large-scale offline events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Website rebranding
• Development of a website using Webflow
• Testing

SOLUTION

How did you find Empat?

friends recommendation

Why did you select Empat over others?

• Close to my geographic location
• Good value for cost
• High quality services and responsive team, which always ready to help you with any questions

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We require a new landing page for launch of a new company. Firstly we discussed our expectations and provided several references to illustrate our vision for the new website and the technologies we intended to use for its development. During the design phase, we utilized clickable prototypes to visualize the new design. We then swiftly proceeded to the development phase, which was completed without any delays or unexpected surprises.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received positive impression both from our client's team and costumers regarding the new taste of their site. We anticipate that these improvements will positively impact of sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our work was meticulously planned, resulting in regular status updates every week. Following each action plan, the team consistently delivered their work even earlier than deadline.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Really easy communication (with web developers it kinda unique) and high-level of service. We have a tight deadlines and Empat successfully delivered by that time. It is easy for them to understand the task, and it is even easier to quickly complete it.

Are there any areas for improvement or something Empat could have done differently?

Everything went flawlessly in my opinion, so I can't think of any improvements that Empat could make to its work.

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO of POSY

Describe what your company does in a single sentence.

Mobile app for second hand furniture and home appliance at reasonable price

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Develop prototype
• Admin dashboard creation
• Application development and make it live

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Other

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with Discovery Stage where we have our main next steps: 

1. Creating project mind map 
2. Creating wireframes. 
3. Creating main designs. 
4. Creating clickable prototypes. 
5. User interviews - prototype validation. 
6. Finalization of the design based on the interviews' results. 

The result was awesome, people really need the product we wanted to do. So we decided to start with MVP. Than we expand our team with mobile, frontend and backend developers to create an app for both IOS and Android: swift and Kotlin. For admin dashboard we used PHP for Lavarel and Vue.js.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Based on the clickable prototype we were able to find an investor and continue our development process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was according to primary timeline schedule approved. We had weekly call catch up to check the progress and align next steps. This helps us to eliminate extra work and continue smooth development. Great appreciation for project manager involvement - since for some questions we as clients have no experience.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am impressed by their team's empathy and involvement, I consider team as part of my team.

Are there any areas for improvement or something Empat could have done differently?

For me it's important to have a duplication via e-mail summary of our meetings. I'm old school.)

BACKGROUND

Please describe your company and position.

I am the Co-founder & CPO

Describe what your company does in a single sentence.

Our company is a groundbreaking platform that incentivizes environmentally responsible behavior by rewarding users with digital currency for recycling, while also providing businesses a unique way to appreciate and reward green initiatives, thus paving the way for a more sustainable future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Festival addon for the app
• Create KPI page
• Create webapp for the festival addon

SOLUTION

How did you find Empat?

• Online Search
• Referral

Why did you select Empat over others?

Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat helped us when we were in need of a full flag software team. From management to testing. We need new features in the app and web app and more into our intern dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Returned fraction: 100k. No errors with the software. closed the deal for another round at the festival.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick responses all the time We invited them into our system, so we knew how to communicate and didn't have to learn new tools for it.

What was your primary form of communication with Empat?

Virtual Meeting

What did you find most impressive or unique about this company?

They understand the pain and problems a startup company can deal with.

Are there any areas for improvement or something Empat could have done differently?

Yes, there was a critical error that happened over the weekend. But we had a good talk, and they solved it instantly.

BACKGROUND

Please describe your company and position.

I am the Creative Director of Astarta Digital

Describe what your company does in a single sentence.

Creative Digital Advertising production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Develop a MVP mobile App

SOLUTION

How did you find Empat?

Online Search

Why did you select Empat over others?

• High ratings
• Great culture fit

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a unique kids app based on storyboards and figma layouts and launch the Beta version on Google Play and App Store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A complete app built as per our requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent and all feedback was addressed quickly and to a high quality standard.

What was your primary form of communication with Empat?

Virtual Meeting

What did you find most impressive or unique about this company?

Great team and service that was a pleasure to deal with.

Are there any areas for improvement or something Empat could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

My name is Daniel Buldakov and I am founder at EdPlatform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Empat, and what were your goals?

We hired Empat for creating an educational platform with courses.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have discussed the idea with my team to find the best development service providers to build the solutions for our requirements. One of my colleagues came with this company, as he has already worked with them on his previous project, so we reviewed their client experience and communicated with them for further collaboration. I got prices from them and what they were going to do, and I felt that Empat was the best option for me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Empat created for us a complex solution - an educational platform that now represents best our services.

How many people from the vendor's team worked with you, and what were their positions?

During the first stage mostly I communicate with the project manager, BA and UI/UX designer. In weekly meetings also participate 2 backend developers, 2 frontend developers, a QA manager, and more. In total, we’ve interacted with 9–10 people. Also, Empath's CTO was involved in key meetings.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The platform has seen a 29% increase in conversion in the first year. Empat did a lot of A/B testing and laid out a clear strategy for us, so these numbers are great and beyond what we had expected.

Describe their project management style, including communication tools and timeliness.

We have daily and weekly calls, so communication’s good. Their project manager maintains a bridge between their team and ours, ensuring we’re all on the same page. They meet milestones and deliver results on time. Their team’s efficient.

What did you find most impressive or unique about this company?

Their customer service, responsiveness, and design quality are the most impressive things about them.

Are there any areas for improvement or something they could have done differently?

I’ve had no issues with them. They did everything needed.