Elite Outsource Team

BACKGROUND

Please describe your company and position.

I am the Executive of Button It Up

Describe what your company does in a single sentence.

We are a photo/video rental company for events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elite Outsource Team to accomplish?

• Take over admin and repetitive customer service

SOLUTION

How did you find Elite Outsource Team?

Online Search

Why did you select Elite Outsource Team over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elite Outsource Team were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Took over admin tasks, social media management, and repetitive sales quoting etc

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased web traffic and social media engagement by 15%, and freed up my time by 20%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great!

What was your primary form of communication with Elite Outsource Team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very well organized, and clear communication

Are there any areas for improvement or something Elite Outsource Team could have done differently?

No, all good!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of 4th Man Fireproofing, a commercial construction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elite Outsource Team?

We needed help with catching up on paperwork, sales, and bookkeeping.

SOLUTION

What was the scope of their involvement?

Elite Outsource Team managed our Facebook and Instagram accounts, handled bookkeeping tasks, organized data, and sourced potential clients.

What is the team composition?

We worked with 2–5 teammates from Elite Outsource Team.

How did you come to work with Elite Outsource Team?

Someone referred Elite Outsource Team to us. We chose them because they were a great culture fit, and their company values aligned with ours.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from May–September 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elite Outsource Team scheduled inspections, made social media posts, and completed insurance audits. They took tasks off my plate so I could focus on other parts of my business. We scheduled eight roof inspections, which led to three jobs that made over $2,000.

How did Elite Outsource Team perform from a project management standpoint?

They were attentive and worked hard to ensure I was satisfied.

What did you find most impressive about them?

Elite Outsource Team’s flexibility and ability to overcome any issues I had with virtual assistants and payment were impressive.

Are there any areas they could improve?

I struggled with making systems for my virtual assistants to thrive in. I was very busy and think I let some of them down by not having enough work for them. If there was a way to improve that, I would’ve loved the help. However, it was a skill issue on my part.