effy

BACKGROUND

Please describe your company and position.

I am the Senior Manager Data Analytics & International Cooperations of Helios Privatkliniken GmbH

Describe what your company does in a single sentence.

Leading private health care provider in Germany

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire effy to accomplish?

• App Development

SOLUTION

How did you find effy?

Referral

Why did you select effy over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from effy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The custom application enable agents of our CRM System to:
- generate complex estimates
- manage and upload invoice details
- streamline administrative tasks through a dedicated middleware web interface.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project milestones: The planning phase was handled with exceptional attention to detail. The development stage was well-structured, with transparent timelines and regular updates that kept us fully informed. During the testing phase, the Effy team responded swiftly and patiently to all feedback, ensuring that any bugs were resolved quickly and efficiently.

Staying within budget: transparent agreements from the start of the project until the end without any unexpected twists and turns

On-time delivery: everything was delivered on schedule. The Effy team ensured a smooth rollout and promptly addressed any minor issues that arose post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very beginning, the team of Effy demonstrated impressive professionalism and needed technical expertise. We were especially impressed by the technical team, who took the time to thoroughly understand our needs and expectations, showing both patience and a proactive approach. During the testing phase, the Effy team responded swiftly and patiently to all feedback, ensuring that any bugs were resolved quickly and efficiently. 

The Effy team ensured a smooth rollout and promptly addressed any minor issues that arose post-launch.

We were very satisfied with the final product and the entire collaboration process and would like to thank Effy Team for their professionalism, technical support, and the friendly attitude of all team members. 

What was your primary form of communication with effy?

Virtual Meeting

What did you find most impressive or unique about this company?

• Attention to detail
• High level of professionalism
• Maximum responsiveness
• Adherence to deadlines and agreements
• Direct, friendly, and effective communication style

Are there any areas for improvement or something effy could have done differently?

We look forward to working with this team again in the future and highly recommend them as a reliable and trustworthy development partner.