Educ8 Agency

BACKGROUND

Please describe your company and position.

I am the Owner, CEO of The SOS Advantage

Describe what your company does in a single sentence.

Educate service-based business owners on how to win government contracts for their busienss.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Educ8 Agency to accomplish?

• Ability to submit homework
• Everyone gets the same education
• Ability to ask questions

SOLUTION

How did you find Educ8 Agency?

Met in Person

Why did you select Educ8 Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Educ8 Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work

Program Development:

• Program Outline: Educ8 crafted a structured outline covering each topic in the "done with you" program. The outline aimed to guide users step-by-step through government contracting processes and system management.
• Content Creation: Descriptions, supporting text, and graphics were developed to ensure clarity and engagement. Each module had cohesive instructions and visuals to aid comprehension and usability.
• Video Production: Educ8 created instructional videos to walk users through tasks and provide real-world examples and tips. Videos were segmented to align with each module, focusing on specific tasks.

Interactive Portal Functionality:

• Homework Submission System: Users could submit tasks and receive feedback through the portal. Homework submissions were tracked to ensure users completed each step before progressing.
• Review and Approval Mechanism: An approval system was incorporated, allowing admins or instructors to review submitted work and provide feedback. Users had to meet requirements before advancing to subsequent modules.

User Engagement and Progress Tracking:

• User Progress Monitoring: Educ8 designed the portal to track user progress, enabling both users and instructors to monitor completion rates and identify areas where additional guidance might be needed.
• Support Tools: Built-in support resources (FAQs, guidance prompts, etc.) ensured users could troubleshoot issues independently and efficiently.

Key Deliverables

• Detailed Program Outline covering all topics with clear learning objectives.
• Interactive Portal with video modules, homework submission, and review systems.
• Approval Workflow for instructors to evaluate and confirm homework completion.
• Graphics and Descriptions for each module to enhance user experience.
• Progress Tracking System to provide visibility for both users and administrators on program advancement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The high completion rate of 100% and the weekly on-time homework submission rate are strong indicators of the program's success and user engagement. These metrics demonstrate that:

• Program Engagement: A 100% completion rate suggests that the content, structure, and portal experience were compelling and valuable enough for all participants to follow through to the end.
• Accountability and Pacing: The consistent, timely submission of homework each week indicates that the program's pacing and workload were well-calibrated, keeping participants aligned and motivated.

These outcomes affirm that the portal provided an effective, user-friendly environment for mastering complex topics in a structured and manageable way. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Educ8 demonstrated strong project management throughout the collaboration. They consistently met deadlines, delivering each item on schedule and precisely as outlined in the project agreement. This punctuality and adherence to the agreed specifications reflect a responsive and reliable approach to meeting your needs, ensuring that the project progressed smoothly and aligned with your expectations.

What was your primary form of communication with Educ8 Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Educ8 was their proactive approach in suggesting ideas to elevate the program's quality for students. Their focus on creating a smooth, user-friendly experience demonstrated a commitment to not only meeting project requirements but also enhancing the overall value and effectiveness of the program. This dedication to continuous improvement and user satisfaction made a lasting impact.

Are there any areas for improvement or something Educ8 Agency could have done differently?

Their attention to detail and alignment with your vision created a seamless process that fully met your needs.

BACKGROUND

Please describe your company and position.

I am the CEO of SIFTR, LLC

Describe what your company does in a single sentence.

We help Sales Organizations increase their revenue by generating high-quality leads and providing high-performing originators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Educ8 Agency to accomplish?

• Quickly educate new hires
• Automate the process of adding new hires
• Track their progress in the training portal

SOLUTION

How did you find Educ8 Agency?

Referral

Why did you select Educ8 Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Educ8 Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had two platforms our employees operate. They require technical instructions and details to use and operate properly. We needed clear, step-by-step instructions to show them how to use the platforms correctly. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved Efficiency: The platform reduced the time spent on administrative tasks or streamlined a particular process, leading to a specific percentage improvement in productivity (e.g., "Cut administrative time by 30%").
2. User Adoption: If your students were well-received by the platform, mention the adoption rate or positive feedback, such as a satisfaction score (e.g., "95% of our students reported a positive user experience").
3. Increased Engagement: If engagement metrics, such as the number of active users, sessions, or logins, noticed a noticeable uptick, you could highlight that (e.g., "Student engagement increased by 40% within the first three months of using the platform").
4. Reduced Support Inquiries: If the platform's user-friendly design led to fewer technical support requests or troubleshooting needs, mention this (e.g., "Reduced support tickets by 25% after the first month").
5. Timeliness and Responsiveness: You could highlight that all project milestones or updates were delivered on time, contributing to a smooth project rollout (e.g., "All project deadlines were met on schedule, ensuring a seamless launch").

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Davis and his team demonstrated excellent project management throughout our engagement. They consistently delivered items on time, ensuring that each project phase stayed on track. Their proactive approach to communication kept us informed about progress, and any updates or changes we requested were handled swiftly and efficiently. 
They showed great responsiveness to our needs, often going above and beyond to accommodate special requests or adjustments. Overall, their attention to detail and commitment to client satisfaction made the entire experience smooth and stress-free.

What was your primary form of communication with Educ8 Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Davis and his team was their dedication to customer service and continuous improvement. Their responsiveness to our requests and proactive approach to implementing updates based on our feedback made a significant impact. Clearly, they genuinely cared about delivering a high-quality experience, not just meeting the minimum requirements. 
Another impressive feature was the platform's user-friendly design; it’s rare to find a solution that balances simplicity and functionality so well. Their commitment to ensuring our satisfaction sets them apart from other companies we’ve worked with.

Are there any areas for improvement or something Educ8 Agency could have done differently?

While our experience was overwhelmingly positive, there is always room for growth. One area that could be improved is providing more proactive updates on upcoming features or changes. While the team was responsive to requests, having a regular communication schedule or roadmap for planned updates would help us better anticipate changes and prepare accordingly. This would enhance transparency and keep clients even more informed about what's coming next.