Ecom Bench Reviews (1), Pricing, Services & Verified Ratings

Ecommerce Marketing Market Research Marketing Strategy
$10,000 to $49,999
May - Aug. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They understand direct response deeply and provide a lot of fresh insights to my brands creative side.”

Aug 20, 2026

Founder, Adamant Capital Inc.

Chris Murphy

Advertising & marketing
Canada
11-50 Employees
Online Review

Ecom Bench provided creative strategy services for an e-commerce company. The team conducted customer research to identify core customer personas and buying motivations and created advertising angles.

Ecom Bench helped the client achieve approximately $1 million in monthly ad spend by consistently developing and delivering performance-focused creatives. The team established a repeatable creative production pipeline and delivered on time with prompt communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Adamant Capital Inc.

Describe what your company does in a single sentence.

E-Commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ecom Bench to accomplish?

Conduct in-depth customer research to identify core customer personas, avatars, sub-avatars, pain points, desires, objections, and buying motivations, then translate those insights into scalable creative concepts and advertising angles.
Build and execute an end-to-end performance creative system covering big ideas, mechanisms, scripting, creator sourcing, production, and delivery of high-converting ads designed to support aggressive paid-media scaling.

SOLUTION

How did you find Ecom Bench?

Why did you select Ecom Bench over others?

Good value for cost

How many teammates from Ecom Bench were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Strategy for my brand

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Helped support the brand's growth to approximately $1M/month in ad spend by consistently developing and delivering performance-focused creative at scale, while expanding the number of customer angles, personas, mechanisms, and concepts available for testing.

Established a repeatable creative production pipeline spanning customer research, avatar development, ideation, scripting, creator sourcing, production, and final ad delivery, enabling the brand to continuously test and iterate new creative at high volume.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great - creatives delivered on time and prompt communication. No issues with management whatsoever

What was your primary form of communication with Ecom Bench?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They understand direct response deeply and provide a lot of fresh insights to my brands creative side.

Are there any areas for improvement or something Ecom Bench could have done differently?

None.

RATINGS

5.0

Ecom Bench

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