Echelon Resolution and Investigation Services

Echelon Resolution and Investigation Services

Echelon Resolution and Investigation Services is a UK-based provider of independent commercial, civil and workplace mediation, alongside impartial workplace investigations, supporting organisations nationwide.

We help employers, HR teams, legal departments and business owners resolve disputes early, confidentially and cost-effectively, reducing the risk of escalation to formal grievance, tribunal or litigation. Our mediation services cover commercial disputes, workplace and employment conflict, partnership issues and multi-party matters where relationships, reputation and continuity are critical.

Our approach to mediation is practical and outcome-focused, enabling parties to retain control over timing, confidentiality and settlement terms while protecting cashflow and business relationships. We work with decision-makers directly to achieve clear, workable agreements that stand up in practice.

In addition to mediation, we conduct independent workplace investigations where allegations, complaints or complex issues require a fair, neutral and defensible fact-finding process. Investigations are carried out with procedural integrity, confidentiality and clarity, providing organisations with reliable findings to support informed decision-making.

Based in the UK and operating nationwide, Echelon Resolution and Investigation Services delivers services in person and through secure online platforms. Our work is grounded in recognised ADR principles, UK employment practice and professional standards, with a strong emphasis on fairness, proportionality and practical outcomes.