EasyParcel

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EasyParcel?

For manage parcel & delivery parcel out to customer

SOLUTION

How did you select this firm and what were the deciding factors?

lower price, have pickup services

Describe the project in detail and walk through their service package.

EasyParcel provides multiple couriers selections and automation to send a parcel. They are a user friendly platform.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

EasyParcel works at ease,  services with no headaches, and there are multiple courier choices for me to choose from.

How effective was the workflow between your team and theirs?

good

What did you find most impressive or unique about this company?

1. Easily compare prices among the couriers.
2. Saves time by using their pickup services without needed of facing slow line-up or traffic jam
3. Can get lower rates if top-up more

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I'm web developer for digital media company. My company provide service like send marketing and feedback SMS to customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EasyParcel, and what were your goals?

We need to send gift to our customers, so we need a platform to manage the parcel.

SOLUTION

How did you select this vendor and what were the deciding factors?

After make some research we decided to use this app because it provided all the features to handle the parcels.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We the application provide rate price for courier. We can decide to which courier to pick up and send the parcel. The system provide SMS parcel tracking and AWB generation.

How many people from the vendor's team worked with you, and what were their positions?

2 person. 1 is marketing person, another 1 is a customer service

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By using this app it help us to reduce our time to manage the parcel delivery.

Describe their project management style, including communication tools and timeliness.

We communicate with email, phone call and whatsapp to make the project process fast.

What did you find most impressive or unique about this company?

They have good system support. They entertained our requirements as excellent as they could.

Are there any areas for improvement or something they could have done differently?

Maybe it should change the user interface more professional look.

BACKGROUND

Please describe your company and your position there.

I am a sales department and help to push product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EasyParcel, and what were your goals?

We wanna push our sales so start to sell online and lastly found easy parcel

SOLUTION

How did you select this vendor and what were the deciding factors?

they provide pick up service and cheap price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We start to book and sell online and book courier service through easyparcel

How many people from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They provide good service

Describe their project management style, including communication tools and timeliness.

they did respond and help me to settle down problem

What did you find most impressive or unique about this company?

They were fast and convenient to work with.

Are there any areas for improvement or something they could have done differently?

NO

BACKGROUND

Please describe your company and your position there.

Event management, event planner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EasyParcel, and what were your goals?

To book and send props to clients

SOLUTION

How did you select this vendor and what were the deciding factors?

Heard from friends, they said EasyParcel could help me to send parcel around the world

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Plan for the event and start to think about the decoration. After that, start to craft and design the decoration and shirts

How many people from the vendor's team worked with you, and what were their positions?

Four people. All of us are event planner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything in good condition

Describe their project management style, including communication tools and timeliness.

We used WhatsApp as our communication tools

What did you find most impressive or unique about this company?

It was nice that they have a very convenient platform for us to compare and check rates for online delivery.

Are there any areas for improvement or something they could have done differently?

No for now

BACKGROUND

Please describe your company and your position there.

we are a online content creating group, and i am a video editor in this company. i also manage an online store as part of this company, which supplies merchandise for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EasyParcel, and what were your goals?

We use the easyparcel's courier service to send merchandise to our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have online courier booking system which makes my work as online store manager to be very easy. it also saves my time a lot.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I packed all the items that need to be send to our customers and send wait for the courier guy to pick it up.

How many people from the vendor's team worked with you, and what were their positions?

Usually I deal with the easyparcel online, and throughout the time i have made dealing with them, everything is perfect.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My customers are quite suprised with the delivery service and also the politeness of the courier guys.

Describe their project management style, including communication tools and timeliness.

The staffs are very friendly and polite whenever they deal with me.

What did you find most impressive or unique about this company?

Everything can be done very easily and conveniently. everything is easy is when dealing with easyparcel.

Are there any areas for improvement or something they could have done differently?

for, now, it is very good. There is noting that need to be upgraded.

BACKGROUND

Please describe your company and your position there.

I'm under marketing department. We sell educational kits to schools through couriers services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EasyParcel, and what were your goals?

We will need EasyParcel to deliver our educational kits to several schools in different states.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search online and found out that EasyParcel is the best couriers booking Platform in Penang.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a meeting with them to decide the schedule for shipment delivery.

How many people from the vendor's team worked with you, and what were their positions?

2 project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All delivery shipped on time.

Describe their project management style, including communication tools and timeliness.

We communicated through Whatsapp. They were friendly and easy to work with.

What did you find most impressive or unique about this company?

Can compare a lot of couriers on their websites and choose the cheapest rate I want.

Are there any areas for improvement or something they could have done differently?

No for now.