E-goi

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of a digital marketing consultancy

Describe what your company does in a single sentence.

Digital Marketing Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire E-goi to accomplish?

• Integrations with e-commerce (shipify/Magento)
• Automatically automation flows for e-commerce
• SMS alert for payments and purchase

SOLUTION

How did you find E-goi?

Online Search

Why did you select E-goi over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from E-goi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Integration with e-commerce platforms (Shopify, Magento) for syncing product catalogs and contact lists;
Tools like landing pages, WhatsApp leads, and Facebook Lead Ads to capture potential customers;
Automated workflows for abandoned cart recovery, birthday campaigns, and post-purchase follow-ups;
Product recommendations, personalized messages, and customer loyalty programs;

Real-time tracking of customer behavior, conversions, and campaign performance;
Detailed reports on users interactions;

AI segmentation to personalize customer experiences and optimize marketing strategies.
Multichannel Marketing;

Integration with SMS, email, social media, and transactional notifications for cohesive customer communication across channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Through automated workflows like abandoned cart recovery and post-purchase follow-ups, e-goi has helped businesses recover lost sales and increase conversions by up to 10-25%;
Personalized email and SMS campaigns show us significantly higher open and click-through rates compared to standard marketing approaches, with open rates as high as 30-40% for targeted email campaigns;
Re-engagement campaigns, such as special offers for dormant customers, helped us win back 20-30% of lost customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The E-goi team always helped us during and after projects. They delivered everything on time with a high average quality.

What was your primary form of communication with E-goi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Beside the technology, they have a multitask team that always provide for us an excellent experience as client.

Are there any areas for improvement or something E-goi could have done differently?

Not on my list right now. They were just great.