Dribba

BACKGROUND

Please describe your company and position.

I am the subdirection of CityXerpa

Describe what your company does in a single sentence.

CityXerpa is an Andorran technology company that offers delivery, mobility and ticketing services through a digital platform that connects users, businesses and transporters quickly and efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dribba to accomplish?

• Ensure scalability and growth of the platform and operations
• Accelerate product development and new functionalities
• Optimize internal technical processes
• Improve platform performance and stability

SOLUTION

How did you find Dribba?

Other

Why did you select Dribba over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Dribba were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Dribba collaborated from the beginning with the creation of this technology project in the development, maintenance and optimization of our digital platform. The scope of work includes frontend and backend development, platform scalability improvements, bug resolution, performance optimization and support in the launch of new functionalities and integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Dribba helps improve the overall scalability of the platform, development capacity, and system scalability. Thanks to them, we were able to accelerate the launch of new features, reduce incident resolution times, and support the continued growth of operations and user base.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dribba demonstrates solid project management throughout the collaboration. We have always maintained clear communication, and they adapt to our needs at all times, integrating efficiently with our team and internal processes. They have always been reactive, proactive and problem-solving oriented, providing support whenever challenges or urgent needs arise. Their flexibility and ability to understand both technical and business needs make collaborating with them effective and reliable.

What was your primary form of communication with Dribba?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most about Dribba was their ability to combine a high level of technical expertise with great adaptability and involvement. They integrated perfectly with our internal team, quickly understood the business needs, and consistently provided proactive and effective solutions. Their flexibility, speed of response and commitment to the project and quality make us perceive them as a real extension of our tech team, rather than an external provider.

Are there any areas for improvement or something Dribba could have done differently?

There are few areas for improvement to highlight, as the collaboration with them is very positive. However, at some specific times, greater anticipation in planning resources or deadlines could have helped to streamline certain phases of the project.