Name: DPC Technology
Address: 7845 Baymeadows Way, Jacksonville, United States, FL, 32256, US
Telephone: 904-443-0095
Price range: $150 - $199
Rating: 4.7

Making Computers Work for Business Since 1995

For over 25 years, we have been providing reliable, stress-free IT Support to businesses in Florida, Georgia and nearby communities. We ensure your technology is always up and running while eliminating those costly break-fix bills. For one monthly fee, you enjoy peace of mind knowing your entire network is completely covered by our team of experts.

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Jacksonville, FL
Year founded
Founded 1995

Service Lines

IT Managed Services: 65%
Cybersecurity: 15%
Cloud Consulting & SI: 10%
IT Strategy Consulting: 10%

Select Focus Area

IT Managed Services Focus

Vendor Procurement & Selection: 40%
Disaster Recovery: 20%
Managed Software Application & Solutions: 20%
Security: 20%

Industries

Dental: 50%
Business services: 40%
Medical: 10%

Clients

Small Business (<$10M): 75%
Midmarket ($10M - $1B): 25%

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.6 /5

What Clients Have Said

DPC Technology provides good value for cost with competitive pricing, particularly appealing to dental practices. Clients appreciate timely delivery and effective project management, emphasizing strong customer service and responsiveness. Specific project costs were not disclosed, but overall satisfaction indicates a favorable pricing structure.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 9 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Managed IT Services Packages

starting at $875/month

DPC Technology Review Insights

Overall Review Rating

4.7

Quality 4.8
Schedule 4.7
Cost 4.6
Willing to Refer 4.7

Top Mentions

Review Highlights

Timely Project Management

Clients appreciate DPC Technology's ability to deliver projects on time and within budget. Their project management skills are consistently praised, contributing to successful project outcomes and client satisfaction.
Successful Digital Transformation

DPC Technology has successfully facilitated digital transformations for clients, such as transitioning to digital patient records, showcasing their ability to implement comprehensive IT solutions.
Strong Customer Service Skills

DPC Technology is commended for their impressive customer service. Clients frequently mention their team's professionalism, responsiveness, and the ability to make clients feel valued and understood. The company treats clients with respect and builds strong relationships.
Proficiency in IT and Cybersecurity

DPC Technology is skilled in providing managed IT services and cybersecurity solutions. They ensure systems are secure and functioning properly, which is a key factor for clients' ongoing satisfaction.
Occasional Communication Gaps

While generally effective, some reviews mention occasional communication gaps between DPC Technology's technicians. These instances are noted as areas for potential improvement.
Effective Communication Channels

The company effectively uses various communication methods, including in-person meetings, emails, and messaging apps, ensuring clients are kept informed and issues are addressed promptly.

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DPC Technology Reviews

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Application Management & Support Audio Production Call Center Services Cloud Consulting & SI Corporate Training & Coaching Custom Software Development Cybersecurity Document Digitization & Management IT Managed Services IT Strategy Consulting
Windows server Account Takeover (ATO) Bulk document scanning Answering services Breach Detection & Incident Response LogMeIn Adobe Experience Manager CMS Managed Software Application & Solutions Disaster Recovery Governance & Compliance Assessments Hardware Help desk Security
$200,000 to $999,999
Jan. 1992 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Everything about them is impressive."

Sep 6, 2023

Admin, Edwards & Cavendish

Estelle Miller

Dental
Jacksonville, Florida
11-50 Employees
Online Review

DPC Technology provides IT services for a dental company. The team's tasks involve managing the client's technical and equipment needs. They've also helped with the on-site installation of technical equipment.

The client praises DPC Technology's accessibility. The team is always responsive to the client's needs and delivers their tasks on time. Moreover, their resources are professional and have excellent work ethics. They're also knowledgeable, resulting in a long-lasting partnership with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Admin of Edwards and Cavendish

Describe what your company does in a single sentence.

General, cosmetic, simple orthodontics, implants, crowns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPC Technology to accomplish?

DPC has been with our office for over 35 years for all of our technical needs and equipment maintinance
convert an office into functioning dental operatory.
provide IT assistance with all issues involving technical issues.
on site installation of any an all-technical equipment

SOLUTION

How did you find DPC Technology?

over 25yrs served

Why did you select DPC Technology over others?

Great culture fit
Company values aligned
over 25 yrs serviced

How many teammates from DPC Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

All IT needs and assessments needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

accessibility and functionality with needs for the operatories

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and responded in a reasonable amount of time.

What was your primary form of communication with DPC Technology?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Everything about them is impressive. Professionalism, quality of work and excellent work ethic. Very knowledgeable

Are there any areas for improvement or something DPC Technology could have done differently?

nothing....

RATINGS

5.0

Cloud Consulting & SI Compliance Consulting Cybersecurity IT Managed Services IT Strategy Consulting
$200,000 to $999,999
May 2005 - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"All items are accounted for and within budget."

Aug 10, 2023

Team Leader, Bartram Dental Center

Traci Lewis

Dental
Jacksonville, Florida
11-50 Employees
Online Review
Verified

DPC Technology has provided managed IT services for a dental practice for 18 years. These services include network management, cybersecurity, troubleshooting assistance, and equipment purchase and installation.

DPC Technology delivers on time and within budget and is very clear about all they do; all items are accounted for. Their work has allowed the client to open a new facility in a timely manner despite the COVID-19 pandemic challenges. Moreover, the team is familiar with dental products.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Team Leader of Bartram Dental Center

Describe what your company does in a single sentence.

General Dental Practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPC Technology to accomplish?

Troubleshoot technology issues
Install new equipment into a new facility
Maintain backups and compliance standards

SOLUTION

How did you find DPC Technology?

Referral

Why did you select DPC Technology over others?

Close to my geographic location
Great culture fit
Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

dpc has maintained our existing technology, guided us in purchasing new technology, installed that new technology, and aided with compliance and protection standards throughout our 18 year partnership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All items are accounted for and within budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items for new facility were delivered on time allowing us to open on time... even during Covid.

What was your primary form of communication with DPC Technology?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Uniquely familiar with dental products

Are there any areas for improvement or something DPC Technology could have done differently?

At times, communication between technicians is not always as thorough as it could be

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services
Confidential
Jan. 2016 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"We are satisfied with the services."

Jul 18, 2023

Office Manager, Dental Clinic

Anonymous

Dental
Ponte Vedra, Florida
1-10 Employees
Online Review
Verified

DPC Technology provides managed IT services for a dental clinic. Their work includes providing maintenance to office equipment, protecting systems against viruses, and updating software systems as needed.

The client is satisfied with the managed IT services offered by DPC Technology, so the collaboration remains ongoing. DPC Technology's responsiveness is outstanding, and their team communicates well via email and messaging apps.

IT Managed Services IT Strategy Consulting Other IT Consulting and SI
Hardware Help desk Other IT managed services
Confidential
June 2022 - Ongoing

4.0

Quality: 4.0

Schedule: 3.0

Cost: 3.5

Willing to Refer: 4.0

"They're upbeat and super helpful."

Jun 16, 2023

Office Manager, Harrison Estate Law

Kate Marchewka

Legal
Gainesville, Florida
1-10 Employees
Online Review
Verified

DPC Technology provides IT services and support for a law firm. They're in charge of backup and storage; they also help set up new employees.

Thanks to DPC Technology, the client's computers run smoothly, and any issue is solved quickly. DPC Technology completes projects in a reasonable amount of time and keeps in contact when something takes longer. Overall, they communicate well via emails and messages and provide excellent service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Harrison Estate Law

Describe what your company does in a single sentence.

We are a law firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPC Technology to accomplish?

Assist with general IT issues.
Help us with new employee set up.

SOLUTION

How did you find DPC Technology?

Online Search

Why did you select DPC Technology over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They assist us with general IT services, backup and storage, and setting up new employees.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our computers systems run smoothly and any problems are fixed quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they generally complete projects in a reasonable amount of time and keep in contact when things take longer than they seem like they should.

What was your primary form of communication with DPC Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

They're upbeat and super helpful.

Are there any areas for improvement or something DPC Technology could have done differently?

Their response time sometimes lacks, although this hasn't been a problem recently.

RATINGS

4.0

Call Center Services Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
AWS Security
$10,000 to $49,999
Jan. - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everyone was very professional and knew what they were doing."

Jun 13, 2023

Office Administrator, San Marco Dentistry

Cheryl Jenkins

Other industries
Jacksonville, Florida
1-10 Employees
Online Review
Verified

DPC Technology provided managed IT services to a dental practice, including data backup, cybersecurity, IT support, new installations management, software update management, and help desk support.

DPC Technology completed the client's projects on time and easily, demonstrating knowledge in their field. Their team was professional, understanding, and available, and they were well aware of the industry's latest technologies and regulations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Administrator of San Marco Dentistry

Describe what your company does in a single sentence.

General Dentistry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DPC Technology to accomplish?

To handle all our IT concerns
To handle problems quickly

SOLUTION

How did you find DPC Technology?

Referral

Why did you select DPC Technology over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from DPC Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Continuous backup, security, all program updates, corrected all problems that came up, new installations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everyone was very professional and knew what they were doing. Did job in a timely manner without and problems or concerns. They totally know what they are doing and are great at it!!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered when they said it would be and they are always there when we need them.

What was your primary form of communication with DPC Technology?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Very professional, great at what they do. They are up on all the latest programs and regulations.

Are there any areas for improvement or something DPC Technology could have done differently?

No. They were Awesome

RATINGS

5.0

Showing 11-15 of 15 Reviews

Complete Care

Complete Care is a monthly fixed-fee maintenance plan providing unlimited IT support, security, and monitoring, as well as strategic support and guidance for your business.

Small

Small Business with less than 5 users

$875 /month

Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering

Medium

Small Business with 15 users

$2,625 /month

Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering

Large

Small Business with 30 users

$5,250 /month

Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering

Features	Small $875 /mo	Medium $2,625 /mo	Large $5,250 /mo
Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering
Compliance & Security Laws Standards

Small $875 /mo
Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering
Compliance & Security Laws Standards

Medium $2,625 /mo
Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering
Compliance & Security Laws Standards

Large $5,250 /mo
Unlimited Onsite and Remote Support
24 x 7 Remote Monitoring
Offsite Backup Storage to Secure Your Data
Quarterly Technology Assessments
Managed Anti-Virus & Content Filtering
Compliance & Security Laws Standards

Locations (2)

7845 Baymeadows Way Jacksonville, FL, United States 32256

16 - 20

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DPC Technology

Making Computers Work for Business Since 1995

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

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Reviews

DPC Technology Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Timely Project Management

Successful Digital Transformation

Strong Customer Service Skills

Proficiency in IT and Cybersecurity

Occasional Communication Gaps

Effective Communication Channels

Reviews mentioning:

DPC Technology Reviews

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Managed IT Services for Dental Practice

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Portfolio & Awards

Packages

Complete Care

Small

Medium

Large

Location

Locations (2)

Contact

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