The DOJO Group

BACKGROUND

Please describe your company and position.

I am the Executive Director of Keep Tempe Beautiful

Describe what your company does in a single sentence.

Keep Tempe Beautiful is a 501c3 non profit organization focused on the sustainability and beautification of the City of Tempe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The DOJO Group to accomplish?

• Redesign of our website

SOLUTION

How did you find The DOJO Group?

Referral

Why did you select The DOJO Group over others?

• Pricing fit our budget
• Good value for cost

How many teammates from The DOJO Group were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of this project was to revamp and enhance the existing Keep Tempe Beautiful website to improve its user experience, visual appeal, and functionality. 

The redesigned website will serve as an effective platform for engaging the community, promoting environmental initiatives, and facilitating volunteer participation. The project was executed in close collaboration with the Keep Tempe Beautiful team to ensure that the new website aligns with our goals and reflects our brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrated progress or success was the ease of use getting through the site due to a much improved user experience (UX).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The DOJO Group demonstrated exceptional project management throughout the website redesign process. Their team consistently delivered project milestones and key deliverables on time, showcasing a strong commitment to meeting deadlines. 

Furthermore, they exhibited a remarkable responsiveness to our needs and feedback, promptly addressing any concerns or requests for changes. Their efficient communication and proactive approach ensured a smooth collaboration and a successful outcome for the project.

What was your primary form of communication with The DOJO Group?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about The DOJO Group was their exceptional customer service. Their team went above and beyond to ensure that all our questions were answered, needs were met, and expectations were exceeded throughout the entire website redesign project. 

Their prompt responsiveness, attentiveness to our feedback, and willingness to accommodate our requests showcased a genuine dedication to providing a top-notch experience for their clients. Their customer-centric approach set them apart, making our collaboration not only successful but also a pleasure to work with.

Are there any areas for improvement or something The DOJO Group could have done differently?

I don't think there was anything I would change about the experience, we are extremely happy with the work they provided for us.