DNA Solutions

BACKGROUND

Introduce your business and what you do there.

T-Systems Belgian Road Charging operates and manages digital tolling systems, enabling the collection, processing, and enforcement of road usage charges for heavy vehicles on behalf of public authorities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DNA Solutions to accomplish for T-Systems Belgian Road Charging?

We needed support for the development of a billing engine for reselling purposes for one of our key customers in the heavy goods tolling domain. We also needed help establishing revenue assurance mechanisms for monitoring and securing our tolling flows.

SOLUTION

Can you describe the scope of work DNA Solutions handled for your digital tolling systems project? 

DNA Solutions has developed a billing engine and revenue assurance mechanisms for our tolling systems.

What is the team composition?

We work with two teammates from DNA Solutions.

How did you come to work with DNA Solutions?

We found DNA Solutions through a referral. We chose them over other options because they were a great culture fit and offered good value for the cost.

How much have you invested with them?

We've spent around $100,000.

What is the status of this engagement?

We started working with DNA Solutions in January 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DNA Solutions' work has resulted in improvements in our operations.

How did DNA Solutions perform from a project management standpoint?

DNA Solutions has shown strong project management capabilities, with clear communication and well-organized follow-up. The team is proactive in addressing topics and flexible when adjustments are required. DNA Solutions delivers on time and meets the expected quality standards. We communicate in person.

What did you find most impressive about them?

We're most impressed with DNA Solutions' flexibility and commitment. The team acts as a partner rather than a supplier, thinking proactively with us and adapting quickly to changing needs. DNA Solutions is highly responsive and available whenever required.

Are there any areas they could improve?

There's nothing we can come up with at this point.

UPDATED REVIEW

This review was publsihed on May 17, 2026.
Andrian Chiriac

Revenue Assurance Manager, T-Systems Belgium Road Charging

Information technology

Zaventem, Belgium

51-200

Jan 2025 - Mar 2026

Not verified

Project summary
DNA Solutions developed a complex revenue assurance tool for a road charging company. The tool was designed to ensure the entire purchase-to-sales flow is intact and flag anomalies in real time.

Feedback summary
The tool helped reduce manual work and minimize human errors in each reconciliation. It also enabled better monitoring and timely detection of issues. DNA Solutions' team was very experienced and knowledgeable. They communicated efficiently, delivered on time, and listened to the client's needs.

BACKGROUND

Please describe your company and position.

I am the Revenue assurance manager of T-Systems Belgium Road Charging

Describe what your company does in a single sentence.

Road charging 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DNA Solutions to accomplish?

• Build a revenue assurance tool

SOLUTION

How did you find DNA Solutions?

Referral

Why did you select DNA Solutions over others?

Referred to me

How many teammates from DNA Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a complex revenue assurance tool that could prove us historically, as well as on an ongoing basis, that the entire purchase to sales flow is intact flagging anomalies in due time, that have to be investigated with relevant teams. Forward looking, we no longer need to perform such manual reconciliations in excel, which are prone to human error. The final product delivered is above our initial expectation. Thank you!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The automated tool devloped allowed for a reduction in manual work and chances of human error in each reconciliation. Better monitoring and timely detection of issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient communication, timely delivery, listenning to our needs. The DNA team came with expertise and innovation and the final delivery exceeded our expectation.

What was your primary form of communication with DNA Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They were a very experienced and knowledgeable team.

Are there any areas for improvement or something DNA Solutions could have done differently?

Would be happy to work again with them

STAR RATINGS

Overall rating: 5.0
Quality: 5.0
Cost: 5.0
Schedule: 5.0
Willing to refer: 5.0

BACKGROUND

Introduce your business and what you do there.

I’m the head of accounting and controlling at Satellic NV. We operate Belgium’s main toll system for heavy goods vehicles, providing kilometer-based charging using advanced satellite technology. We also offer fleet management tools, customer support, and transparent pricing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DNA Solutions?

We needed help developing analytical tools to support our operational departments in replying to the requests and questions of road users.

SOLUTION

What was the scope of their involvement?

DNA Solutions has developed analytical tools, including toll calculators, deposit follow-ups, and invoice follow-ups and details.

What is the team composition?

We’ve worked with 2–5 teammates from DNA Solutions.

How did you come to work with DNA Solutions?

A consultant already in service of Satellic referred DNA Solutions to us. We chose them because they were close to our geographic location, their pricing fit our budget, they had a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in March 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DNA Solutions has delivered online tools that make our employees’ lives easier. For example, we now handle client cases in a maximum of two days instead of five. Additionally, our employee and client satisfaction has doubled since the start of our engagement with DNA Solutions.

How did DNA Solutions perform from a project management standpoint?

They deliver on time, although we’ve needed some fine-tuning after delivery. We communicate via in-person meetings and email or messaging apps.

What did you find most impressive about them?

DNA Solutions is always available and quick to resolve any problem. They also have a client-oriented approach.

Are there any areas they could improve?

They could improve the maintenance of the tools.