Divoro

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of a software company

Describe what your company does in a single sentence.

The company is a mobile digital assistant for frontline teams: our field execution platform guides daily tasks, speeds data collection, boosts communication, and gives leaders real-time intelligence to drive the right action, everywhere.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Divoro to accomplish?

• Cyber defense of company assets
• Security incident detection and response
• Security incident mitigation
• ISO 27001 certification

SOLUTION

How did you find Divoro?

Referral

Why did you select Divoro over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Divoro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Divoro provided Managed Detection and Response (MDR), Managed Endpoint Detect and Response (EDR), and Managed Vulnerability Management (VM) solutions for all company assets (workstations & servers). The team is continuously monitoring threats, handling escalation, and mitigating incidents. Divoro is also acting as an internal Security Operation Center team for the company. 

Additionally Divoro is consulting us on logs consumption and optimization for detection & responsehels us to coninuously optimize cost. When potential vulnerabilities are discovered, Divoro consults us on vulnerability mitigation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Divoro allows us to comply with the InfoSec requirements and standards without needing to have an in-house InfoSec team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Divoro team was on top of the project from the very start and continuously pushed our team to deploy solutions and react in a timely manner. They went the extra mile (at no additional cost to us) to find a Solution Architect who deployed solutions on our behalf because we could not assign resources to do our part on time.

What was your primary form of communication with Divoro?

Virtual Meeting

What did you find most impressive or unique about this company?

Divoro team's dedication to the company's cyber security success. They are always responsive, and professional, and became part of the team.

Are there any areas for improvement or something Divoro could have done differently?

Nothing that comes to mind right now.

BACKGROUND

Please describe your company and position.

I am a Security Manager of Tempo Software

Describe what your company does in a single sentence.

Tempo create productivity software applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Divoro to accomplish?

• Penetration testing
• Managed Security Services

SOLUTION

How did you find Divoro?

Referral

Why did you select Divoro over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Divoro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Penetration testing with report. 
• Risk assessment with report.
•  Compliance certifications and attestations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Certifications, attestations, reports.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects always delivered on time, needs always fulfilled.

What was your primary form of communication with Divoro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by their attention to detail, politeness of consultants, availability across various time zones, high engagement and ownership of projects.

Are there any areas for improvement or something Divoro could have done differently?

Their management team should lead with stronger vision.

BACKGROUND

Please describe your company and position.

I am the IT Manager of PureCars

Describe what your company does in a single sentence.

PureCars helps auto dealers make better marketing decisions with data, delivering more clicks, calls, leads, visits, and ROs for dealers every day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Divoro to accomplish?

• Security Operation Center (24x7 Detect & Response)
• Information Security Team: Chief Information Security Officer (CISO), Security specialist(s)
• Security Assesments

SOLUTION

How did you find Divoro?

Referral

Why did you select Divoro over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Divoro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project and relationship is ongoing in these areas: 

• Sales Enablement / Compliance Gramm-Leach-Bliley Act (GLBA) 
• CyberGRX RFI / RFP 
• 24x7 Detect & Response 
• Penetration testing 
• Staff Augmentation 
• Product Environment Security (DevSecOps) 
• Google Workspace (SysAdmin)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

24x7 Detect & Response deployment. Main Gaps & Recommendations:​ 

• Develop regulatory documentation 
• Implement control company-wide, expend existing scope for: 
  • Regular Backup 
  • Event Monitoring 
  • Vulnerability Management 
  • Incident Response Plan 
  • BC&DR Plan 
  • Establish controls for: 
    • Periodic backup testing 
    • Use of Employee-Owned Devices (BYOD)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely dedicated and punctual group.

What was your primary form of communication with Divoro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're always reachable and ready for anything we need.

Are there any areas for improvement or something Divoro could have done differently?

No