Direct Marketing Agency

BACKGROUND

Please describe your company and your position there.

Director Manager of Wonderful Doors Pty Ltd. We supply custom made doors to Traders, Sub-Contractors and Builders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Direct Marketing Agency?

Sales were stagnant, acquired services of Direct Marketing Agency to build social media profile and increase traffic and brand recognition.

SOLUTION

How did you select this vendor and what were the deciding factors?

Direct Marketing Agency is within the Industry and understood our needs. They provided a plan and It was exactly what i needed. With time constraints, DMA provided exactly the services our company required.

Describe the project in detail and walk through the stages of the project.

They customize our social media profile on Facebook and Instagram. Reworked on our company logo and Webpage. They created Multi-media Advertising material and took management of our marketing aspects.

How many resources from the vendor's team worked with you, and what were their positions?

Three staff members were on board to take care of our marketing needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 30 days we received over 10 new projects. That's quite a jump for such a short period. We received so much enquiry's that our production can not cope. Currently contractors are still contacting but we can't take on the new workflow. Quite a jump with such little time.

How effective was the workflow between your team and theirs?

Communication was perfect. I felt safe from day one. They took care of what I couldn't. So I'm very please with their work.

What did you find most impressive or unique about this company?

They listened and worked very hard. They delivered what we needed.

Are there any areas for improvement or something they could have done differently?

Overall I'm happy with their service. Nothing to complain. Will be using their services again when my production team are better prepared to handle the new workflow.