Digital Trek

BACKGROUND

Please describe your company and position.

I am the Producer | Director of Crossroad Media

Describe what your company does in a single sentence.

I provide video production services as well as AI video production services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Trek to accomplish?

• Build a website.
• Google Ads

SOLUTION

How did you find Digital Trek?

Referral

Why did you select Digital Trek over others?

Referred to me

How many teammates from Digital Trek were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Trek was excellent to work with. They built me an amazing website and did an awesome job on my Google Ads campaign. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

"I came to them needing a website that actually reflected the level of work I deliver, and they built me a clean, professional site I'm proud to send clients to. What really set them apart, though, was the Google Ads campaign they set up alongside it. Instead of random traffic, I started getting inquiries from the exact kind of businesses I want to work with. These were qualified leads from my target audience, not tire kickers. The whole process was smooth, they understood what I was going for, and the results spoke for themselves. I'd recommend them to anyone who wants a site that looks great and a campaign that brings in real business."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on time, on budget, and always very good with communication. 

What was your primary form of communication with Digital Trek?

In-Person Meeting

What did you find most impressive or unique about this company?

Their support stood out just as much as the work itself. Whenever I had a question about my website or wanted to change something, or needed clarity on how my Google Ads campaign was running, they got back to me quickly and took the time to help. I never had to wait long for an update or an answer, and they stayed supportive through the whole process. That level of responsiveness made everything easy and gave me real confidence in working with them.

Are there any areas for improvement or something Digital Trek could have done differently?

Everything went smoothly, and I would hire them again.