Digital Product People (formerly Lighthouse)

BACKGROUND

Please describe your company and your position there.

I’m the founder of Hg2, a digital content agency and travel guide business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

I needed to come up with a compelling design and look and feel for a brand-new website.

What were your goals for this project?

I set out to create a shop window that boosted brand awareness and housed all our travel content and imagery.

SOLUTION

How did you select this vendor?

They were a recommendation, and then I sent out a competitive tender.

Describe the project in detail.

They designed a look for my new web platform and CMS that was easily searchable and simple to maintain.

What was the team composition?

I’m working with a senior developer, an assistant developer, and a UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a brilliant looking site that sees continually increasing traffic. I can't recommend them highly enough.

How effective was the workflow between your team and theirs?

It was simple and easy to manage using Basecamp.

What did you find most impressive about this company?

They were responsive and easy to deal with, in addition to providing good value for my money.

Are there any areas for improvement?

No, not that I saw.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and product manager for Showcaser, a new and growing video interview tool.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

We wanted to ensure our transition from MVP to production had the necessary design elements to ensure customers would enjoy using our website.

What were your goals for this project?

We wanted an improved user journey and better UI/UX for our production release.

SOLUTION

How did you select this vendor?

We selected Lighthouse after having met with several design houses. They were just right in terms of their experience, passion, ability to collaborate, and price point.

Describe the project in detail.

They handled the concept and design in a very collaborative way. They worked to understand our product before making it better.

What was the team composition?

They had a staff of three working closely with us, but we believe there were more behind the scenes helping out with opinions and maximizing the feedback loops.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been receiving great feedback on their designs. We’re very happy with the outcome.

How effective was the workflow between your team and theirs?

We enjoyed excellent communication. They shared their vision with us.

What did you find most impressive about this company?

They were helpful in pushing back on concepts when they knew a better or more elegant solution.

Are there any areas for improvement?

We might have used an additional kick-off workshop.