Diginix AI

BACKGROUND

Please describe your company and your position there.

CEO of a tissue manufacturing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We wanted to create a mobile app that worked across both iOS and Android platforms. With the app, we wanted to streamline our distribution and sales. As of now, everything is managed manually - which makes this very difficult and requires a lot of manpower.

Hence we were seeking to create an app for our distributors and inhouse team - they can quickly order through the app and our in-house team will be able to manage the order through a different app specifically created for them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found DiginixAI on the clutch. After that we decided to visit their website and understand their niche. We showed their profile to a couple of tech consultants and scheduled a call after brief understanding. During the pitch presentation we noticed that they had understood our requirements quite well. Their ideas were better compared to other agencies. DiginixAI had previously worked with a couple of manufacturing companies as well which made them a perfect fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

DiginixAI followed a plan of action approach which was reviewed and revised every week based on the progress made. The team started off with creating a basic layout of the app. In the next stage a couple of features like dashboard, multiple tabs, chatbots, and multilingual facility was added.

The team of developers worked on building the cross platform app using react native technology. The mobile application was also integrated with third party verification to ensure the safety of the users.

How many resources from the vendor's team worked with you, and what were their positions?

The team mainly consisted of leads and experts along with backend employees who handled the task of integrating the strategy. Our company worked with one main project leader, the head of software programming, and a QA engineer. 2 designers and programmers took care of the specific requirements of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had a team of excellent leaders and experts who drove the entire project in a smooth and effective manner. Also, the backend team was reliable with their services. After the app launched, we soon started getting downloads from across the nation. Looking at the increase rate we are projecting a total of 150k downloads in a couple of months.

Describe their project management style, including communication tools and timeliness.

DiginixAI team was very well timed in terms of delivering weekly tasks. We also set up video conferences over Google meet every week to discuss ideas and give feedback.

The flow of project went from;

1. Communicating with the project leader
2. Guidance by Software engineer
3. Implementation by Designer and programmer
4. Testing by QA engineer

What did you find most impressive or unique about this company?

The team composition of DiginixAI for our project was accurate. All of them showcased the ability to adapt to new ideas. The team was always upfront with communicating any suggestions. We admire how quick they were in terms of resolving the bugs and errors.

Are there any areas for improvement or something they could have done differently?

We are quite happy with their services.

BACKGROUND

Please describe your company and your position there.

I work as a senior manager at a digital and branding agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We had developed a website for a client who had a clothing startup. They also needed a mobile app for their company. Because we didn’t have in-house app developers, we decided to outsource it to Diginix AI. The primary goal was to introduce an application where customers can purchase clothes at a discounted price than what it would generally be priced at in the market and people have the opportunity to make donations of their clothes that they no longer use or need.

SOLUTION

How did you select this vendor and what were the deciding factors?

We encountered Diginix AI on google and surfed through their portfolio and previous work until we were confident about their capabilities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, they thoroughly understood our requirements and they offered suggestions for how the application’s foundation should be laid out. They provided effective services that put everything in place, all the way from the way the application would start up until the payment section of interface and they incorporated several third-party add-ons to ensure how efficiently the application was running. They also added the third party services we were using to the app.

How many resources from the vendor's team worked with you, and what were their positions?

The vendor team had a project manager, sufficient number of developers as well as an expert in UI and they were involved in the ideation process and in the development processes all the way from the beginning of the project. Work was broken down into multiple stages so they could properly monitor the progress and work through the challenges they encountered along the way.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application was an instant success and we noticed a huge spike in the growth in the number of downloads, from the Android and Apple store. The customers had positive reviews regarding our application and on how easy it was to navigate without facing issues as such. The feature where customers could donate their clothes at a respective location or a collection service could be requested, was the highlight of the application, as per feedback received.

Describe their project management style, including communication tools and timeliness.

DiginixAI’s team consisted of highly motivated as well as creative individuals who were easy to work with and cooperate and they were brimming with innovative ideas that we could include during the ideation process of the application. We were able to communicate easily with them over email mainly and through Google Meet.

What did you find most impressive or unique about this company?

What captured our attention was how enthusiastic the team was and their drive to create the perfect application for us never decreased at any point in time. Their punctuality and respect for our time were highly commendable.

Are there any areas for improvement or something they could have done differently?

As per our thoughts, there are no areas for improvement since the team was dedicated to their services that they provided us and we were delighted to have chosen to work alongside DiginixAI.

BACKGROUND

Please describe your company and your position there.

I work at a leading e-learning platform serving students from across the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We hired DiginixAI to help come up with a mobile app for our students. The main objective was to provide our students an immersive learning experience through the app. It should be easy to work with, fast, and snappy.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to go with DiginixAI after finding out about this company from business associates and having gone through their portfolio. Their services are priced adequately and our needs were met with respect to the application being developed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work that went into the development of the application required the vendor team to carry out thorough research and then strategize accordingly. The team helped develop a blueprint of how the development process would be carried out until the application was made fully functional. DiginixAI integrated third-party tools and applications to help for the initial developing stages.

How many resources from the vendor's team worked with you, and what were their positions?

The team that worked on the creation of our application involved a project manager to help us overlook the processes from the start till the end as well as a highly-skilled team of developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DiginixAI provided our team with excellent solutions and made sure our application was in accordance with how we planned to develop it. The challenges that we faced were smoothly dealt with by the vendor team and they even went the extra mile to provide explanations regarding how each service that they provided positively impacted the various development stages of our application. The deliverables were met on a timely basis and we were also able to see a positive response from our customers who interacted with the application.

Describe their project management style, including communication tools and timeliness.

The management style of the team was one based on the understanding that the team shared amongst themselves, and how they tried to have an understanding of our needs, before laying out a viable action plan, regarding how they would work towards our project goal. There were no communication issues that we faced. We were able to connect with them on platforms like Microsoft Teams as well as Zoom.

What did you find most impressive or unique about this company?

The team was very good with their work, and we were impressed with how they handled challenges that arose. We were happy to have made the decision to have collaborated with DiginixAI and we will continue to do so in the future as well.

Are there any areas for improvement or something they could have done differently?

Our goals were met with perfection and meticulously so, there are no areas of improvement. We believe everything they did for our application was done the right way.

BACKGROUND

Please describe your company and your position there.

I work as a business development executive at a leading BPO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We hired DiginixAI to help us build a mobile application for managing the database system of the employees in our digital solutions company. Our goals included having an application where the employees in the company could work and store their files into a digital database for the purpose of conveniently finding and easier management of their files.

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend recommended DiginixAI to us since they had previously worked with the company and they had a great experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There was a lot of research and understanding that DiginixAI had to conduct and go through since our platform was going to be developed for the convenience of the employees in the company, to be able to work and sort their files accordingly. The key deliverable was that the application needed to be easy to navigate and perform operations in a smooth manner and the team at DiginixAI made sure our company’s needs were met and the employees would not have a hard time figuring out the interface. They used third-party system tools for setting up the database.

How many resources from the vendor's team worked with you, and what were their positions?

A large team of developers were involved in the development process of the application since there were various aspects that needed supervision and expert handling.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

DiginixAI was successful with respect to developing the application our company required and they ensured the interface would be user-friendly, all the way from the opening of the application to being able to conduct operations and explore different functions useful to the employees. The team was easy to cooperate with.

Describe their project management style, including communication tools and timeliness.

The team at DiginixAI showcased diligence and a very professional behavior from the time we became acquainted with them. They were careful about comprehending our needs in a respectful manner and gave us ideas that created our application. Communication was highly effective at all times since the team was available whenever we needed to get in touch with them and we were able to do so with the help of Microsoft Teams, Google Meet and sometimes, Zoom.

What did you find most impressive or unique about this company?

We were highly impressed with their vast knowledge in this field and with how they were experts in the services they provided, which were also priced at affordable rates.

Are there any areas for improvement or something they could have done differently?

There are no areas for improvement

BACKGROUND

Please describe your company and your position there.

I am the CEO of a fitness brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

DiginixAI was hired to help us create a mobile application to serve business purposes. Our requirements were fulfilled with DiginixAI’s help through every step of the way. We wanted to introduce an application for mobile devices from scratch, but also keeping in mind that the application should be easy to navigate and use.

This challenge was met successfully after making the smart decision of partnering up with DiginixAI.

SOLUTION

How did you select this vendor and what were the deciding factors?

Research regarding other professional agencies was done thoroughly and we came across DiginixAI. We were also given recommendations about DiginixAI from friends and other individuals who have previously worked along with this company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team at DiginixAI was diligent with the kind of work they did. They conducted in-depth research for fulfilling our requirements, all the way from the most basic steps to complex situations. They took the time to understand what kind of an application we were aiming to create and to the kind of audience we wished to target and they immediately set out to prepping up the application.

How many resources from the vendor's team worked with you, and what were their positions?

From the start to the end of the project, the project manager as well as the development team provided us support and services through every requirement.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was excellent with their work and provided us with the most perfect end result regarding our e-commerce mobile application. They proved to be a reliable team since they were individuals who are highly motivated and willing to impart their knowledge regarding every aspect of service provided to us.

The mobile application was liked by our audience and we had a good amount of positive feedback within a month of the application’s launch.

Describe their project management style, including communication tools and timeliness.

DiginixAI has a team that is mindful of their time as well as the client’s time. There were slight hiccups in the times where we had to connect with them over a conference call either using Google Meet or Microsoft Teams due to technical issues but, they were always able to pull through and meet our expectations with respect to communicating with us whenever required.

What did you find most impressive or unique about this company?

The company was quick to adapt to situations during dire circumstances, either when we needed to make changes to the strategizing process of application building or any other kinds of issues needed to be met immediately. They were able to communicate with us professionally and in a timely manner, which made it easier for us to cooperate with them.

Are there any areas for improvement or something they could have done differently?

Everything was done perfectly and the goals set were met, while also keeping our requirements and concerns in mind.

BACKGROUND

Please describe your company and your position there.

I am the business development executive at a leading IT agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We hired DiginixAI because we wanted to create an eCommerce application for a health and fitness brand. Our primary goal was to target a niche audience of potential customers who are actively looking for a restricted kind of diet and work out that complement a healthy lifestyle.

SOLUTION

How did you select this vendor and what were the deciding factors?

A couple of close friends suggested DiginixAI to us and we had also conducted our fair share of research for professional mobile application developing based services, when we ourselves happened to have come across DiginixAI. The vendor was willing to provide us with around 20 free hours for the purpose of scoping out whether their services would prove to be useful for our application requirement or not

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial stages of work involved DiginixAI trying to conceptualize the way our application should go about, before beginning on the development journey, by understanding our requirements and the market that we were aiming to target. Every step was designed and presented in a manner that fit our needs and when the approval was given, the team immediately got to work and began bringing the application to life. There were a lot of trials and errors but, eventually in almost a month and a half’s time, the first version of the application was launched.

How many resources from the vendor's team worked with you, and what were their positions?

The team was composed of a project manager and an adequate number of developers. About 8 people were involved in the application development processes

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As mentioned earlier, in about a month and a half’s time, the initial version was launched after having gone through different methods of testing it out and seeing if the application was functioning in the right way. The final version of the application was built to perfection and acquired positive reviews and a high number of downloads from the intended audience we wanted to cater to.

Describe their project management style, including communication tools and timeliness.

DiginixAI has a wonderful team who is extremely considerate of their client’s needs and we were delighted to have partnered with them for the creation and launch of our fitness and health application. They made sure to always be on time with their submissions and adhered to deadlines so that the project would be on the fast track with respect to being available for the customers.

What did you find most impressive or unique about this company?

We're impressed by the way DiginixAI’s team is always putting our needs before their own. They try to work as per how we wanted them to go about coming up with ideas and implementing them in the development process. They always complemented our ideas with inputs of their own and tried to improve our services for the target audience, to the best of their abilities. The major part of the work was taken care of by the vendor, while we could just progress along with them and provide them with any kind of assistance they required from our end.

Are there any areas for improvement or something they could have done differently?

There are no areas for improvement because the team was highly skilled in every aspect of work they did.

BACKGROUND

Please describe your company and your position there.

I work as a Sr. Manager at a leading healthcare startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We wanted to have a robust app to increase the credibility of the business. Almost all our competitors have their hands on mobile apps. We wanted an app that could help us in increasing cost effectiveness. In order to add technical aspects we were looking for an agency that could develop a high tech as well as a user-friendly app.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our tech consultant recommended DiginixAI. Based on their recommendation we searched for this agency. After a couple of calls and comparing them with other agencies, we decided on DiginiAI because of their strong portfolio and impressive clientele.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work began with understanding the existing scope of our business. The team then shifted to designing the layout of the app based on the website. With key services in place and the payment gateway established, the developers conducted an app test to check the efficiency. In the later stage, the focus was on revamping the app by encoding a combination of user-friendly elements. The final testing was done and with a successful completion the app was put up for download. The relevance and UI of the app are continuously being monitored.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their technical head and a team of mobile app developers. The project had a team of 6 people who took care of the coding and testing of the app. SEO engineers also played a key role in strategizing content for the app.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the launch of the app, our business got more visibility on the search engine. This addition led to an increase in conversion rate by 5%. The user-friendly approach of the application was working in favor of our company. The app provided us a medium to connect with our customers better.

Describe their project management style, including communication tools and timeliness.

The team composed disciplined and hardworking people who ensured a proper flow of work. They kept guidelines and project reports to track the status of the app. Additionally they also took notes of errors and changes. These aspects were communicated to use once every week over a skype call and formal updates were sent via email.

What did you find most impressive or unique about this company?

We really liked the enthusiasm and discipline of the team. They were very punctual in terms of deliverables of the app. Our design idea and company vision was put into the app in a very sophisticated manner.

Are there any areas for improvement or something they could have done differently?

We had a great experience working with a team, the app they built is serving us well in terms of ROI.

BACKGROUND

Please describe your company and your position there.

I run a digital agency and we provide our clients a full range of services from mobile app development to marketing and everything in between.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

One of our clients wanted to create an eCommerce mobile app for their business. Because we didn’t have enough resources and bandwidth for the project, we decided to collaborate with Diginix AI for fulfilling our clients needs. The goal was to build an eCommerce app from the ground up.

The client wanted to add a few advanced features like express checkout, and abandoned cart push notifications to the app. They also wanted to keep it lite and fast. Last but not the least they wanted to integrate several third-party services they used to the app. This was quite challenging for us and thus we partnered with Diginix AI.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been working with quite a few agencies lately. However, Diginix AI was recommended by one of my colleagues. They offered us 25 free development hours during which we accessed their capabilities and found them reliable enough. That’s how we got working together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They spent a great deal of time learning about our client’s market and target audience. Once they understood the demographics, they prepared an initial concept and presented. The client immediately approved it. Their team then started developing the app. They first developed the mockups and then turned them into a fully functioning app. It took them less than a month to create the first version of the app - which was pretty impressive as it had all the features our client wanted.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their development team and a project manager. In total, there were 8-10 people we worked with throughout the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first version of the app was developed sooner than we had expected. While the final build is in the making, their team is technically sound and highly talented. The first stable version of the app was well-received by the users and helped the client scale their sales by 23% in less than 30 days.

Describe their project management style, including communication tools and timeliness.

They are very well organized. They work collaboratively and always support by going an extra mile. We had a few challenges while setting up meetings, but their team was flexible and quick to adapt. Software used for communication: Skype, and Microsoft Teams For Project Management - Jira.

What did you find most impressive or unique about this company?

We had a great time working with them. Their team was responsive, friendly, and punctual. They quickly comprehended our client’s requirements and took the lead of the project. We simply had to coordinate with them and they took care of everything else. Their ultimate goal was to ensure our client was fully satisfied with the end result.

Are there any areas for improvement or something they could have done differently?

They can use simple tools for Project Management. It took us some time to get accustomed to it. But that’s nothing significant.

BACKGROUND

Please describe your company and your position there.

CEO of a foreign education business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We were seeking to build an eCommerce app for our company. The app should be equipped with all the features from social signup to 2FA and push notifications. While we wanted the app to be well designed but not at the cost of performance. It should be fast and snappy. As we didn’t have enough technical expertise to create such an app ourselves, we hired DiginixAI.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were having calls with several agencies simultaneously. Diginix stood out for they were affordable and had a team of senior mobile app developers who were technically sound and certified to build the kind of app we were looking for. Moreover, they had already developed 3-4 similar apps before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They first developed the wireframes of the app and then started working on the development part. Their team built the app from the ground up. They integrated all the features that were important to us; viz. Payment gateway, express checkout, push notifications, user experience based on their preferences, and location, etc. They used ReactJS for development.

How many resources from the vendor's team worked with you, and what were their positions?

There were 8 people involved in the project - a team lead, project manager, 4 developers, QA engineer, and a design specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are yet to launch the app - but from it’s beta version I can say that the app has been very well designed and performs very well in all aspects. The features work just right, and the app is snappy. The handful of users who tested it’s beta version have responded positively to our survey.

Describe their project management style, including communication tools and timeliness.

Their team is very proactive and responsive. They were quick when it came to communication. We mostly relied on basecamp, emails, skype, and Microsoft Teams for project management and communication.

What did you find most impressive or unique about this company?

They are very flexible and friendly. From time to time, they add their valuable suggestions that has contributed positively to the project. The best part about the Diginix team is that they happily embrace technical challenges and always find a way to overcome them. Their team is professional, quality-conscious, and trustworthy.

Are there any areas for improvement or something they could have done differently?

They did their best and that’s enough for us.

BACKGROUND

Introduce your business and what you do there.

I’m a brand manager for a fashion company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diginix AI IT Solutions Dubai?

We hired Diginix AI IT Solutions Dubai to provide website and application development services. Our company has a presence in more than five countries and counts around 78 stores, so we needed to connect our retail shops with our inventory on the website. As for the mobile app, we needed it to allow employees to communicate and send messages and instructions.

SOLUTION

What was the scope of their involvement?

The Diginix AI IT Solutions Dubai provided Magento development for our website and a mobile application for iOS and Android. We planned the project a month before it started. We provided them with all of our requirements, and they then came back with a proposal.

What is the team composition?

We worked directly with three people: a project manager, a designer, and another executive.

How did you come to work with Diginix AI IT Solutions Dubai?

Their CEO and I were colleagues in university, so I knew about their company. When this project came up, I contacted him to ask if he knew about technology companies that had experience working on similar projects. I found out that they had developed similar websites and apps for companies in the fashion industry in India and the US.

How much have you invested with them?

Their work came at about $38,900.

What is the status of this engagement?

We worked together from January–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website now works better, loading faster than before. Our daily visits increased from 50–500, which was a big improvement. Since our clients can now see the products they’re looking for, our conversions also increased.

How did Diginix AI IT Solutions Dubai perform from a project management standpoint?

We communicated via Zoom and Google Meet. They were very active and detailed in their communications, which was very helpful.

Due to cultural differences, it took some time for us all to integrate seamlessly; however, everything worked out incredibly well in the end.

What did you find most impressive about them?

Their communication skills were most impressive. They were very active, constantly following up and putting a great effort into what they do. For them, our satisfaction was the most important aspect of the project.

Are there any areas they could improve?

They could expand their understanding when working with foreign clients. We had some complications with the specific requirements of our middle east shops. If they expanded their focus to a more global one, it’d be great for them.

Do you have any advice for potential customers?

They have a lot to offer and look at things from a wide-angle view. Be specific with them about your needs, and they’ll provide a better service.