Need a chatbot for your customers or in house employees that can answer their queries from your knowledge base ( PDF, documents, sheets etc) , integrated with onto your web app or slack, google chat or whatsapp. We are here for you Helping you to build AI agents that can help you as a subsitute to your work with LLMs The question is why you should hire us out of all the agencies and developers?
We believe that clearly understanding the client requirements is the first step to build a great product and mind map the requirements clearly from their mind picture -Customer satisfaction is my TOP MOST PRIORITY
We have the finest of developers that communicate effectively. We engage with our clients to with weekly sprint meetings.
We believe the technology preferences are important in shaping your products
Many engineers can write python code or build apps, Our focus is to understand your business goals, consider the technical problems, and propose the best possible solution to the proper outcomes.
LLMs: ChatGPT 4 ( Vision+whisper) Anthropic Claude Gemini Llama2 Mistral7B
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Speech to Text Integration: Deepgram AWS Transcribe Azure Speech to Text IBM Watson
Devfactory io developed an AI-powered chatbot for a chatbot solutions company. The team built the chatbot from scratch and tested it. The chatbot had AI and live chat functionality.
Devfactory io delivered a fully functional chatbot, enabling the client to reduce customer waiting time, increase customer satisfaction, and accelerate resolutions. The team delivered on time and was highly cooperative throughout the engagement.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Convinex. We provide AI-powered chatbot solutions to businesses.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Devfactory io?
We needed to develop an AI-powered chatbot.
SOLUTION
What was the scope of their involvement?
Devfactory io developed the chatbot from scratch and completed the chatbot with testing. The chatbot had AI and live chat functionality.
What is the team composition?
We worked with an unknown number of teammates from Devfactory io.
How did you come to work with Devfactory io?
We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.
How much have you invested with them?
We spent less than $10,000.
What is the status of this engagement?
We worked together from August 2025–January 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The chatbot is working perfectly. We’ve seen less customer waiting time, higher customer satisfaction, and quicker resolutions.
How did Devfactory io perform from a project management standpoint?
They delivered on time. We communicated via virtual meetings and email or messaging apps.
What did you find most impressive about them?
We were impressed by their cooperation.
Are there any areas they could improve?
They could have improved the prediction of the overall estimated project duration based on the technical complexities.
RATINGS
5.0
"Very happy"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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1 Reviews
What Sets Us Apart
We solve problems together
Once we find a road block or client wants a solution to a problem, we come together and solve the specific part and it just don't become one person problem but the team held accountable
Organized timeline and open to criticism
We are open to criticism and we value each other feedback to help us improve and create a environment of team and personal growth
Hold Each other back
We take care of each other and hold each other back, we have zero tolerance for toxicity and office politics
Our goal is client satisfied and customer service
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