DefenceRabbit

BACKGROUND

Please describe your company and position.

I am a project manager at Eightlegbuilders

Describe what your company does in a single sentence.

We are a tech company focused on web-based solutions, and we partnered with DefenceRabbit for cybersecurity testing and infrastructure protection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DefenceRabbit to accomplish?

• Identify and fix security vulnerabilities in our web-based applications through professional penetration testing.
• Strengthen the security of our server infrastructure to prevent data breaches and unauthorized access.
• Ensure compliance with cybersecurity standards and build customer trust through expert security audits and reports.

SOLUTION

How did you find DefenceRabbit?

• Online Search
• Referral

Why did you select DefenceRabbit over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DefenceRabbit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with DefenceRabbit to improve the overall security of our web-based platform and infrastructure. Their team handled everything from penetration testing to vulnerability assessments. They started by understanding our system architecture and identifying weak points, both in our applications and servers.

They tested for real-world threats like SQL injection, XSS, and authentication flaws, and also checked our server configuration and network setup. After the assessment, they provided a detailed report that clearly explained each issue, how serious it was, and what we needed to do to fix it.

What we appreciated most was how they walked us through the results in a final review call, making sure we understood everything. They were also available afterward to guide our internal team through the remediation process. The engagement helped us gain confidence in our system’s security and made our environment much stronger.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with DefenceRabbit, we were able to identify and fix several high-risk vulnerabilities that we didn’t know existed before. Our overall security posture improved significantly, and we passed an internal security audit shortly after the engagement.

We also noticed improved system stability and fewer security alerts. The clear and actionable report made it easy for our developers to patch issues quickly. Overall, the project helped us reduce our risk exposure and increased confidence in our platform’s security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DefenceRabbit was very professional in how they managed the project. They clearly outlined the process from the beginning and stuck to the agreed timeline. All deliverables, including the reports and review sessions, were shared on time without any delays.

Communication was smooth throughout—they were responsive to our questions, quick to provide updates, and flexible when we needed to adjust timelines on our end. We always felt like we were in the loop, and they made sure our concerns were addressed promptly. Overall, the experience was efficient and stress-free.

What was your primary form of communication with DefenceRabbit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about DefenceRabbit was their deep technical knowledge and attention to detail. They didn’t just run tools and give us automated reports — they manually tested everything and explained the findings in a way that made sense to both our developers and leadership.

Their team genuinely cared about helping us improve, and it showed in the quality of their work and the way they communicated. It felt more like working with a security partner than just hiring a vendor.

Are there any areas for improvement or something DefenceRabbit could have done differently?

Honestly, the overall experience was very smooth, and we were happy with the results. If I had to suggest something, it would be to maybe offer more ongoing educational resources or mini training sessions for in-house teams after the engagement. That could help teams better understand how to maintain security going forward.

But in terms of delivery, communication, and quality of work — they met or exceeded our expectations.