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DCNS, LLC

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Professional IT Support That Puts You in Control.

DCNS, LLC | IT Strategy & Managed Services

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    2 - 9
  • Year founded
    Founded 2007

Service Lines
IT Managed Services
100%

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Our Story

Since 2007 DCNS, LLC has delivered tailored, full‑service IT and cybersecurity from NE Ohio nationwide. Our certified team provides managed IT, cloud hosting, disaster recovery, penetration testing, VoIP and AI solutions with 15‑minute response, flat monthly pricing, unlimited support and compliance-focused security. We partner with leading vendors, hold an A+ BBB rating, and power long‑standing client relationships and measurable uptime/resilience.

What Sets Us Apart

Client Ownership & Transparency

We believe you should own your IT system, not be locked into it. Our service model is built on transparency, ensuring you maintain full control over your infrastructure without restrictive contracts.

Rapid, Hassle-Free Support

We prioritize your operational continuity with a commitment to a 15-minute response time. Our goal is to provide seamless, tailored IT solutions that allow you to focus on your business, not on technical obstacles.

Expertise You Can Trust

With an A+ Better Business Bureau rating and nearly two decades of experience, our team delivers enterprise-grade cybersecurity, cloud hosting, and disaster recovery solutions built for the modern business.

Quick Facts

19 years in business

Tools and Technology

Microsoft Teams
OneDrive
SharePoint
Microsoft OneNote
1Password
Duo Security
Microsoft Word
Microsoft Excel
VMware
LogMeIn
RemotePC
AnyDesk

Commonly Asked Questions

Comprehensive Managed IT Services: We are actively seeking partnerships with small-to-mid-sized businesses that require a dedicated, full-service IT team to manage their infrastructure, cloud services, and daily operations. Cybersecurity & Compliance: We are interested in projects focused on fortifying digital defenses. This includes network penetration testing, implementing robust threat protection (like Mimecast and Huntress), and ensuring that client environments are secure and compliant. Business Growth & Scaling: We are looking to support organizations ready to scale. We specialize in deploying tailored cloud and VoIP solutions that provide the flexibility and computing power needed to support sustainable, efficient business growth.

Clients have specifically noted that their investment in our services resulted in significant long-term savings.

Support Response Time: The team is committed to responding within 15 minutes for our clients. Support Availability: We offer unlimited IT support, ensuring help is available when needed. Commitment to Clients: Our approach focuses on being accommodating and efficient, with a consistent track record of answering calls and resolving network issues quickly.

Responsive Support: Success is defined by our commitment to a response time of 15 minutes or less. Operational Reliability: We measure success by the successful resolution of complex technical issues and the maintenance of secure, robust client systems. Client Satisfaction: A key indicator of success is the feedback from clients who praise our professionalism, efficiency, and ability to maintain long-term, supportive relationships. Business Growth & Value: Success is also measured by providing cost-effective, tailored solutions that allow our clients to scale their operations without the burden of restrictive, long-term contracts. Security & Compliance: We measure success by the effectiveness of your proactive measures, such as penetration testing, to ensure that client environments operate securely.

At DCNS, LLC, we prioritize seamless, responsive communication to ensure our clients always feel supported and in control of their IT environments. We typically collaborate with our clients through a combination of Microsoft Teams meetings and phone calls, email, and Zoom, allowing us to provide rapid, tailored support that fits their preferred workflow.

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