DBLB TECH

DBLB TECH is a leading technology partner specializing in ERP, CRM, WMS, Retail POS, e-commerce solutions, and helpdesk systems. With extensive experience in the Gulf region, we empower businesses by delivering innovative, tailored solutions that streamline operations, enhance customer experiences, and drive growth. Trusted by top brands, DBLB TECH is committed to turning your vision into reality through the power of technology.

Key Products & Solutions:

1. Retail POS & Omnichannel Commerce

Supports B2C retail and restaurants with advanced POS systems.
Enables seamless in-store and online integration.
Features inventory management, multi-store support, promotions, and customer loyalty programs.

2. ERP (Enterprise Resource Planning)

Designed for retail and e-commerce businesses.
Includes multi-location inventory, finance & accounting, procurement, HR, and reporting.
Strong integrations with Microsoft Dynamics ERP.

3. CRM (Customer Relationship Management)

Manages customer interactions, sales, and marketing campaigns.
Automates follow-ups, lead management, and customer service.

4. WMS (Warehouse Management System)

Optimizes warehouse operations, order fulfillment, and real-time tracking.
Supports multi-location warehouses and barcode/RFID tracking.

5. E-commerce Order Fulfillment

Ensures efficient order processing, packing, and shipping.
Integrates with Shopify, OFS, CRM, and ERP.

6. Help Desk Ticketing System (New Product)

Includes ticket management, knowledge base, asset management, SLA tracking, reporting, automation, and chatbot integration.
A free beta version is available for early adopters who provide feedback.

Industry Expertise

DBLB TECH has a strong presence in the Gulf region, working with leading e-commerce and retail brands. The company has successfully implemented multi-company ERP setups, integrations with Shopify, and advanced order-handling solutions.