DataRoot Labs

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of a consumer-facing business in the automotive aftermarket.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire data root labs?

We lacked internal data science. We wanted machine learning capabilities to develop the AI piece of the platform that would have a neural network predicting the probability of a given car failing.

What were your goals for this project?

We wanted the model built with a minimum of 0.85 accuracy and a ready API to connect with the rest of the platform.

SOLUTION

How did you select this vendor?

I spoke with a few vendors based on their Clutch reviews. I picked data root labs for their deep understanding of the automotive field and data science, as well as their value proposition.

Describe the project and the services they provided in detail.

The aim of our project is to provide a service that predicts the probability of car a failing in the next 12 months based on the car’s previous history. They developed a machine learning AI model for our solution. Capabilities included normalizing data from millions of records and identifying and engineering the best variables for inference. They developed, tested, and refined an algorithm.

What was the team composition?

We worked with an architect and a data scientist. I communicated for the most part with Ivan (CTO and Co-Founder, data root labs), who was always ready to hop on the call and explain where we were at, what was done, and what was happening next.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The model delivered by the team works fine and is well-integrated into our overall solution.

How was project management arranged and how effective was it?

They usually responded within a few hours of my emails and were proactive in addressing upcoming issues. Both of my contacts had an excellent understanding of what needed to be done. They communicated well and each had a commendable work ethic.

What did you find most impressive about this company?

For one thing, they exceeded my expectations by delivering the model with higher accuracy levels. Ivan’s data science team is particularly impressive. It is rare to find data scientists who understand the AI and machine learning field well, are able to articulate the concepts simply and are commercially aware enough to apply them successfully. I was impressed with their organization, their speed of communication, and their proactiveness.

Are there any areas for improvement?

No, I’m completely satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of the Ukrainian office of Dentsu Aegis Network. It’s a large multinational communications company that services about 400 companies and clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DataRoot Labs?

We wanted a platform that could collect specific data from a variety of advertising sources. Then we wanted to implement AI technology that uses the aggregated data to evaluate performance, make future predictions, and generate reports for clients.

SOLUTION

What was the scope of their involvement?

Over a 12-month period, DataRoot Labs developed an MVP version of the solution from the ground up. We’re currently working on future iterations. They set up our system on a computer cluster of various Kubernetes, PostgreSQL, and Redis databases. In its current state, the platform collects statistical data from sources like Facebook Ads and Google Ads, processes it, and generates reports with predictions regarding future performance, which helps our marketing team create better digital ads for our clients.

What is the team composition?

Max (Co-founder and CEO, DataRoot Labs) is our main point of contact, but we also work with a project manager. They assigned a core team of four resources that includes a solution architect, a UX/UI designer, and two data scientists. In the later stages of the initial build, another project manager joined the team. Now that we're working on future iterations, there’s also a frontend developer, backend developer, and a QA engineer.

How did you come to work with DataRoot Labs?

I asked my colleagues in the industry, and one of them recommended DataRoot Labs and spoke highly of their extensive expertise in the AI field.

How much have you invested with them?

So far, we’ve spent $70,000­–$80,000.

What is the status of this engagement?

We started working with them in October 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any concrete metrics that speak to their work, but our users have provided largely positive feedback. Based on our experience, I highly recommend the DataRoot Labs team.

How did DataRoot Labs perform from a project management standpoint?

We haven’t had any issues with their project management skills. We communicate via several channels—mainly Slack, Skype, and email. Our primary business communication tool is Microsoft Teams. Also, we schedule a weekly call to share updates and discuss our progress.

What did you find most impressive about them?

I really appreciate their prompt response time and their technical expertise.

Are there any areas they could improve?

At this point, we haven’t had any issues.

BACKGROUND

Introduce your business and what you do there.

BUFF.game is a blockchain-chased loyalty program that rewards users for playing games. I’m a co-founder and the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DataRoot Labs?

We engaged DataRoot Labs as a development partner. We needed to build our app’s architecture and infrastructure from scratch, and we wanted a tailormade solution to our needs.

SOLUTION

What was the scope of their involvement?

We first provided DataRoot Labs with our vision, strategy, and business goals. Our teams then sat together and defined the product’s technical requirements. We created a design document that described the product’s architecture and planning. They then helped us put together an R&D team.

The development team built an MVP of the app over eight weeks. It features an AI that analyzes game behavior and determines the rewards that a player has earned. It also uses blockchain technology as its foundation. The dev team had to overcome challenges with scalability and security among other issues to achieve a working product. We conceptualized the application to overlay mobile and desktop games; however, for the time being, it only works for desktop. Another vendor built the UI/UX based on wireframes that DataRoot Labs and our team created. DataRoot Labs helped review the finished UI/UX to ensure it matched our technical specifications.

What is the team composition?

We worked with a system architect, a blockchain developer, and a frontend developer. Once we completed the MVP, the team grew to include a project manager, a machine learning engineer, one frontend and one backend developer, a QA engineer, a blockchain developer, and a deep learning engineer.

How did you come to work with DataRoot Labs?

We were looking for a partner who could meet our needs and had sizable experience in AI technology and blockchain. DataRoot Labs came with excellent recommendations from colleagues.

How much have you invested with them?

We spent between $250,000–$500,000.

What is the status of this engagement?

We started working with DataRoot Labs in May 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DataRoot Labs met our goals and delivered high-quality products on time. The app has received positive feedback from users on its performance and how well it meets our requirements. Any bugs that arose were addressed within a day by DataRoot Labs. We’re highly satisfied with their work and their responsiveness.

How did DataRoot Labs perform from a project management standpoint?

The team has run the project smoothly so far. They understand our priorities on technology and business needs. We can scale accordingly to meet our delivery and timeframe goals and to respond to community needs. We primarily communicate through Slack and use Zoom for biweekly calls.

What did you find most impressive about them?

DataRoot Labs demonstrates in-depth expertise in AI and blockchain technology. They can address our business vision and work efficiently within our timeline and budget.

Are there any areas they could improve?

No, we’re highly satisfied with their work. I’ve been particularly impressed with their CTO and his in-depth knowledge and penchant for problem-solving.

Do you have any advice for future clients of theirs?

We found it helpful to give them our entire vision and our goals for the product and the business. They could understand our scope and deliver better work as a result.

BACKGROUND

Introduce your business and what you do there.

Promo.ua is a performance marketing agency. We do search engine optimization and PPC services on usability services, and we have a small Magento development division. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DataRoot?

We needed to monitor the positions of multiple keywords across Google search results, which is usually on a per keyword basis. This was too costly for us, and so was keyword clustering. To find a cheaper process, we asked DataRoot to develop our clustering algorithms based on the data received from search engine results.

SOLUTION

What was the scope of their involvement?

We initially requested this service, and it was supposed to cost much less per keyword than the service was charging us. DataRoot did research for a week and told us their per keyword cost would be 10 times less, so we went with them to provide this service. We had a few examples of what we needed, which we gave to DataRoot. They were good at figuring out the necessary functionality and had full involvement. After they developed the first part, we asked for a proposal for the keyword-clustering algorithm, and they came back with what we requested.

What is the team dynamic?

There are four people on our team.

How did you come to work with DataRoot?

They were recommended by one of my partners.

How much have you invested with them?

We have spent over $50,000 with them.

What is the status of this engagement?

We started working with them in April 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We pay only 10% per keyword now, thanks to their work.

How did DataRoot perform from a project management standpoint?

They usually meet the deadlines. Sometimes they need more time, but that’s nothing major. For example, in one month, they may need a few extra days. One of my team members has been in contact with them more than I have, but as far as I'm aware, he hasn't had any problems with communication.

What did you find most impressive about them?

Their cost and quality ratio is impressive. I know a few people who develop projects like this, and nobody else would do it below $100,000.

Are there any areas they could improve?

We are happy with them. I hope they keep developing without raising their prices.

BACKGROUND

Introduce your business and what you do there.

I work for Bookimed, a medical tourism company. We provide solutions for treatment abroad for those who can’t get what they’re looking for. I am the Chief Business Development Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DataRoot?

The business challenge was increasing our conversion rates. We have a staff of 25-30 doctor coordinators working for the company who have to deal with around 2,000 patients. When a patient comes to our website, they will leave an inquiry for getting treatment abroad which will then be processed by our team.

We found that conversions could be improved and have tried to work with DataRoot on finding the best possible match between patients and doctor coordinators. Doctors have different medical backgrounds and can work with specific kinds of people. The patients can also be different from person to person. 

SOLUTION

What was the scope of their involvement?

In order for us to learn everything we can about the user, DataRoot developed an analytical data-gathering system that obtains behavioral data from our website. For example, potential customers will come from different countries, look at different pages, type in different queries and spend differing amounts of time on our pages.

We have more than 300 different behavioral parameters for the users on the website cultivating a neural network which will determine which doctor coordinator will match the specific needs of a customer. In order to find out what kinds of patients can work well with them, the neural network can analyze all background cases of doctor coordinators.

For this project, there were at least 2-3 people involved from DataRoot’s team. We are working on other projects with them as well.

As far as I know, they’ve implemented the data-gathering functionality of our website through user behavioral events which send information to our Mongo database. There is a neural network algorithm in place as well as a regression model for processing the data.

How did you come to work with DataRoot?

Our business owner is good friends with the owner of DataRoot. We decided to find a project which could prove interesting for both our companies. We’ve come to know the company and have looked at some of the other projects they were involved in. I knew that DataRoot would perform well.

How much have you invested with DataRoot?

The cost of this project was between $15,000 and $20,000.

What is the status of this engagement?

Over time, we’ve launched at least 10 projects with DataRoot. The current one started around 6 months ago. The product has been launched recently and is working well. We will probably enhance it with new data and user-behavioral events in the future. The website is constantly evolving. We can create new behavioral patterns on it by adding new types of pages and interactional user interfaces which can be counted as behavioral criteria.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

DataRoot has setup a neural network which continues to learn from the patient-doctor interaction data. They have also implemented a sort of tutor through which doctors can teach the network about the items that are not interesting or appropriate for them. The system is working autonomously and doesn't require ongoing support from DataRoot’s side.

When we started the project, there was nothing in place that could influence our leads. The conversion rate has increased since this tool was implemented and it continues to grow. We can assign the appropriate patients to the appropriate doctors.

How did DataRoot perform from a project management standpoint?

We created multi-company groups on online tools like Slack, Skype and Workplace by Facebook. At least twice a month, we gather together with DataRoot’s team to brainstorm and coordinate our next steps. The collaboration has worked well from a project management standpoint with no problems that I can remember.

What did you find most impressive about DataRoot?

In spite of their specialists’ young age, they have a large amount of knowledge and skills. The main advantage of DataRoot is that their staff really loves machine learning, AI and data-mining.

Are there any areas DataRoot could improve?

I am not a specialist in artificial intelligence so I can't comment in this area. From an interpersonal perspective, the team is made up of great people.

BACKGROUND

Please describe your company and position.

 I am the Head of Data Analytics of a food & beverage company 

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DataRoot Labs to accomplish?

• Develop an AI customer assistant

SOLUTION

How did you find DataRoot Labs?

Other

Why did you select DataRoot Labs over others?

Other

How many teammates from DataRoot Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop an AI assistant being able to understand different types of user questions: some based on purchased products details and some others more general based on books knowledge

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We emasured results measuring service answers success to a list of possible questions we created

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they deliver on time even if we had to do some changes to the plan

What was your primary form of communication with DataRoot Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The efficiency, the way to easily solve issues, collaboration, detailed subject knowledge

Are there any areas for improvement or something DataRoot Labs could have done differently?

The way of knowledge sharing of what they did could be more detailed and proactive

BACKGROUND

Please describe your company and position.

I am the CEO of Art of Peace.ai

Describe what your company does in a single sentence.

Our startup is building an AI-driven communications coach in the cloud to support individual/organizational development and workforce efficiencies while mitigating legal exposure by reducing toxicity and offensive speech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DataRoot Labs to accomplish?

• Serve as our core AI service provider to architect, set up, and execute the AI part of our product offering.
• Build proof of concept to detect different types of offensive speech in written dialogue.
• Build prevention prompts with recommendations.

SOLUTION

How did you find DataRoot Labs?

Referral

Why did you select DataRoot Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DataRoot Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First, creation of the detection mechanism based on the NLP model. Secondly, creating a recommendation engine to offer alternative wording to a user. In addition, the team had to do the following - building contextual classifier, observability system, prompt engineering testing environment and reporting dashboard. The end result should be a working PoC that can be tested by real users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Currently, we have a working prototype which we use for demo purposes. It works as expected. We plan to use the prototype to attract potential clients and investors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Frictionless and transparent communications; prompt responses from their team.

What was your primary form of communication with DataRoot Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

DataRoot Labs exceeded our expectations primarily because they managed to deliver the working prototype on time and at less cost than anticipated (!). We liked that transparency and look forward to the next development phase. We trust them with their expertise and highly recommend them for early stage founders looking for an exceptional AI partner.

Are there any areas for improvement or something DataRoot Labs could have done differently?

No, they are incredibly reliable and responsive to both time and budgets.

BACKGROUND

Please describe your company and position.

I am the founder of a startup company

Describe what your company does in a single sentence.

Our startup bootstraps trust and legitimacy to the web in such a way that cybercriminals can no longer abuse the agnostic nature of the web.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DataRoot Labs to accomplish?

• We needed DataRoot Labs to build a system that would bring a market-driven allowlist (whitelist) capability to a Intelligence Sharing Platform. We wanted to use computer vision recognition of crawled pages of domains for block/takedown, to associate with the relevant trademark owners and inform them. This mix of allowlist and blocklist capabilities improves the overall robustness of our Intelligence Sharing Platform while reducing the business-related losses for our users/clients.

SOLUTION

How did you find DataRoot Labs?

Online Search

Why did you select DataRoot Labs over others?

• High ratings
• small and agile team + experience with a similar case

How many teammates from DataRoot Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included the following: creating a Software Requirements Specification document with Architecture description, System Capabilities, Detailed Data Processing Flow, and Production Compute Requirements. That was followed by Computer Vision engine development with testing it on a logo template matching task with a predefined diverse dataset. 

After that the team proceeded with System Development which included the development and testing of a CI/CD pipeline. Before handing off the project, the team fully tested and deployed the solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system worked as described upon delivery. It became one of the core engines behind our offering to fintech clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although the project took a bit longer than expected, the team has delivered it on budget and quite quickly. I was able to connect with the CTO and their engineering team in a matter of minutes. We still stay in touch and I hope to work with them again on a new scope.

What was your primary form of communication with DataRoot Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Reliable, great technical expertise - I can always PM their CTO for a quick advice on any AI/ML-related topic. Good quality of delivery. Highly recommend!

Are there any areas for improvement or something DataRoot Labs could have done differently?

No. I would work and plan to work with them again. Highly recommend.

BACKGROUND

Please describe your company and position.

I am the COO of Drone Space

Describe what your company does in a single sentence.

We are a hardware lab developing various types of drones for civil protection and surveillance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DataRoot Labs to accomplish?

• We were looking for an AI partner capable of adding Computer Vision capabilities to our hardware. DataRoot Labs was hired to build those capabilities including object detection, classification and tracking.

SOLUTION

How did you find DataRoot Labs?

• Online Search
• Clutch Site

Why did you select DataRoot Labs over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from DataRoot Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Computer Vision modules built by DataRoot Labs had to enable our drones to do a) object detection and tracking to track objects in real-time, allowing them to follow moving targets or avoid obstacles and b) Image and video analysis to capture high-resolution images and videos, which can be analyzed using computer vision algorithms to identify patterns and detect changes on the ground to assist our clients with various tasks for security, agriculture and natural protection industries.

 Additionally, their algorithms should be able to do object classification depending on a case: classify various types of cars, industrial objects, pedestrian trespassing etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Their computer vision model performed object detection, tracking and classification working with high accuracy of 95+%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very easy to reach and talk to. Flexible terms and availability. All iterations were delivered on time.

What was your primary form of communication with DataRoot Labs?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

If you need top-level computer vision experts, DataRoot Labs are probably one of the best out there.

Are there any areas for improvement or something DataRoot Labs could have done differently?

We wish their services were a bit cheaper but hey .. there is no free lunch.

BACKGROUND

Please describe your company and your position there.

Artist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DataRoot Labs, and what were your goals?

Developing a piece of algorithm that can create abstract artwork

SOLUTION

How did you select this vendor and what were the deciding factors?

After talking with over 30 companies, I found them the most trustworthy and also passionate about the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing an algorithm that can generate artwork infinitely.

How many people from the vendor's team worked with you, and what were their positions?

4-5 people: developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great experience. The team has worked so hard to overcome technical challenges and meet the requirements that I gave. The project turned out innovative and unique that I am satisfied with the result. Easy to communicate. Dedicated to their profession. Truly recommendable

Describe their project management style, including communication tools and timeliness.

Very responsible and fast communication

What did you find most impressive or unique about this company?

We're impressed by the amount of passion they have and the effort they have put into this project. The outcome was beyond my expectation and I am truly happy that I have worked with them.

Are there any areas for improvement or something they could have done differently?

Not really