The Creative Exchange Reviews (2), Pricing, Services & Verified Ratings

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Welcome

The Creative Exchange provides creative development, production, and post-production services to marketing agencies and blue-chip companies in a variety of industries. Whether your message is in English or in Spanish, regardless of the media or industry, our goal is the same: to develop powerful messaging that speaks to consumers on their terms, while helping you drive sales.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
Freelancer
Year founded
Founded 2005

No have been added yet...

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 5 /5

What Clients Have Said

The Creative Exchange offers competitive pricing with a focus on value, as demonstrated by successful projects like a 120% increase in conversions for Pharmed. Clients appreciate their attentiveness and commitment, indicating good value for cost, though specific pricing details were not disclosed.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Overall Review Rating

4.5

Quality

4.5 /5
Schedule

5.0 /5
Cost

5.0 /5
Willing to Refer

5.0 /5

See all 2 Reviews

The Creative Exchange Reviews

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Social Media Marketing
Less than $10,000
Apr. 2017 - Ongoing

4.0

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It has always been quick and efficient."

Aug 23, 2020

Dir. of Marketing & Communications, Furnishing Trade Show

Anonymous

Other industries
High Point, North Carolina
11-50 Employees
Online Review
Verified

A furnishing trade show hired The Creative Exchange to assist with social media listening campaigns. The team focused on monitoring channels, responding when proper, and alerting the company for further review.

The company appreciated the team's quick response and bringing any issues to their attention in a timely manner. The team's workflow was quick and efficient. The company was most impressed by the team's commitment to the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are the world's largest home furnishings trade show. I am the Director of Marketing and Communications, so I oversee our marketing campaigns, communication channels, social media, educational programming, public relations, and media relations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Creative Exchange?

We needed someone to assist us with social listening. This can take a lot of time and is needed daily, and we found we were challenged to give it the support it needed.

The Creative Exchange learned our voice, our sensitivities, and our hot button issues, then jumped right in monitoring our channels, responding when appropriate, and alerting us when something needed further review.

They have also helped us with posting and programs like Instagram Takeovers during the super busy days when our trade show is running.

What were your goals for this project?

Monitor our social channels and ensure the activity there received the response it needed.

SOLUTION

How did you select The Creative Exchange?

They came recommended to me from an industry connection.

Describe the scope of their work in detail.

We needed someone to assist us with social listening. This can take a lot of time and is needed daily, and we found we were challenged to give it the support it needed.

They have also helped us with posting and programs like Instagram Takeovers during the super busy days when our trade show is running.

What was the team composition?

We have only worked with the founder, Anna Sullivan. She's been a great asset!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Anna is great to work with and very attentive. When we've had issues on social, she's rightly flagged the situation and brought it to our attention in a timely manner.

She was very professional and never took action beyond what we asked of her, which is important when the situation includes negative comments/outreach.

How effective was the workflow between your team and theirs?

It has always been quick and efficient.

What did you find most impressive about this company?

Anna's commitment to the project. With social media, it's not always "banker's hours". She was willing to put the required weekend and evening hours in when needed.

Are there any areas for improvement?

We did try letting TCE write the copy for our posts one cycle, but I'm not sure that was a time saver because of the amount of editing I did upon review.

I'm not sure that's a critique of Anna's writing ability, though. It's just tough to emulate a brand's voice if you're not intimately involved in the day to day.

RATINGS

4.0

Pay Per Click Search Engine Optimization
Less than $10,000
Jan. - Apr. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Keep up the good work!"

Aug 12, 2020

CEO, PHARMED

Konstantinos Tsilkos

Advertising & marketing
New York City, New York
1-10 Employees
Online Review
Verified

The Creative Exchange partnered with a digital media services company to set up their Google and social media campaigns. The end goal is to increase the company's conversions.

Thanks to the efforts of The Creative Exchange, the company increased its conversions by 120%. The team was approachable and collaborative throughout the project.

Showing 1-2 of 2 Reviews

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The Creative Exchange

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The Creative Exchange Reviews

Social Media Marketing for Furnishing Trade Show

BACKGROUND

OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

RATINGS

SMM for Digital Media Services

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OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

RATINGS

The Creative Exchange

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What Clients Have Said

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The Creative Exchange Reviews

Social Media Marketing for Furnishing Trade Show

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SMM for Digital Media Services

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

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