Creative Baguette

BACKGROUND

Please describe your company and position.

I am the Psychotherapist of Impact Therapeutics and Support

Describe what your company does in a single sentence.

Psychotherapy and counselling services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Baguette to accomplish?

• Website development

SOLUTION

How did you find Creative Baguette?

Referral

Why did you select Creative Baguette over others?

Company values aligned

How many teammates from Creative Baguette were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I can't recommend Manon highly enough. From the very beginning, she took the time to genuinely get to know me, my business, and the vision behind Impact Therapeutics & Support. Rather than simply building a website, she invested time in understanding who I am, what I stand for, and the experience I wanted people to have when they visited it. Her attention to detail and the care she puts into her work are exceptional. Every aspect of the website feels thoughtful, professional, and beautifully designed. What impressed me just as much was her responsiveness. Any time I had a question or wanted something adjusted, it was done almost immediately. Nothing was ever too much trouble, and she was always happy to help. The end result is a website that truly reflects me and my business, and I've received so many compliments on it already. If you're looking for someone who genuinely cares about creating something that represents you—not just another website—I wholeheartedly recommend Manon. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Manon created a professional, easy to navigate website that genuinely reflects my business, services and values. It has strengthened my online presence, improved my visibility and given potential clients a clear and professional way to learn about my services and get in touch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Manon was very organised, responsive and easy to communicate with throughout the whole process. She listened carefully to what I wanted, was flexible when I requested changes and always responded quickly. Everything was completed efficiently and I felt well supported throughout the project.

What was your primary form of communication with Creative Baguette?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed me most was how well Manon understood my vision and brought it to life. She really listened to what I wanted, while also offering her own creative ideas and expertise. The whole experience felt very personal and collaborative.

Are there any areas for improvement or something Creative Baguette could have done differently?

I genuinely had a very positive experience and cannot think of anything significant that could have been done differently. Manon was responsive, flexible and always open to feedback and changes.

BACKGROUND

Please describe your company and position.

I am the Director of Sitefinch

Describe what your company does in a single sentence.

Sitefinch helps small creative businesses find flexible spaces to rent, so they have the right place to work, create and bring their projects to life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Baguette to accomplish?

• Branding
• Website design & development
• Automation of operations

SOLUTION

How did you find Creative Baguette?

Referral

Why did you select Creative Baguette over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Creative Baguette were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included the design and development of the Sitefinch website, the creation of a cohesive brand identity, and the setup of backend automations to support day-to-day operations. The goal was to create a professional, user-friendly platform that helps small creative businesses find flexible spaces to rent for their projects. Alongside the website and branding, operational workflows were automated to reduce manual administration and make the business easier to manage as it grows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

branding that reflects my company, a live website I love. AUtomation that save me 30% of time on specific tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed clearly and efficiently from start to finish. Manon communicated regularly, kept everything moving, and delivered each stage on time. She was very responsive whenever I had questions or changes and took the time to understand what I needed rather than simply following a brief. She was also proactive in suggesting better solutions, particularly around the backend automations, which made the final result more useful than I had originally planned.

What was your primary form of communication with Creative Baguette?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was Manon can-do attitude and reliability. She takes the time to listen and understand what you need, shows up when she says she will, and gets things done quickly. No matter the challenge, she seems to always find a solution and I don't have to try to understand the issues..

Are there any areas for improvement or something Creative Baguette could have done differently?

The only thing I would mention is that everything moved very quickly, sometimes faster than I was ready for! It was a good problem to have though, and a reflection of how efficient and proactive Creative Baguette was throughout the project.