Congtent Agency

BACKGROUND

Please describe your company and position.

I am the Eagle Hills of Saraya Aqaba Waterpark

Describe what your company does in a single sentence.

Welcome to Saraya Aqaba Waterpark
Jordan’s Ultimate Aquatic Experience – Where Adventure Meets Fun!

Nestled along the shores of Aqaba, Saraya Aqaba Waterpark is the ultimate destination for water-filled excitement and family fun. As the largest waterpark in Jordan, we offer a unique blend of thrills, relaxation, and entertainment for visitors of all ages.

Inspired by Jordan’s iconic landmarks, our attractions bring the spirit of adventure to life. Whether you’re racing down high-speed slides, floating through wave pools, or splashing around in kid-friendly areas, every experience is designed to create lasting memories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Congtent Agency to accomplish?

• Marketing
• Awarness
• increase demand and sales

SOLUTION

How did you find Congtent Agency?

Referral

Why did you select Congtent Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Congtent Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Congtent successfully managed and executed comprehensive marketing services for Saraya Aqaba Waterpark, focusing on performance marketing, paid media, content creation, influencer partnerships, and social media moderation. Through targeted campaigns and engaging bilingual content, they drove attendance, increased brand visibility, and strengthened audience engagement across digital platforms. Their efforts included optimizing paid media, managing guest interactions, and collaborating with key influencers to expand reach and awareness. By implementing data-driven strategies and creative storytelling, Congtent positioned Saraya Aqaba Waterpark as the leading family entertainment destination in Aqaba, delivering measurable growth and enhancing the overall guest experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Congtent’s work with Saraya Aqaba Waterpark delivered significant growth in attendance, engagement, and brand visibility. Through targeted paid media campaigns, the park achieved a 30% increase in footfall and a 5.5x return on ad spend (ROAS), while social media engagement grew by 45%, driving organic reach and interaction. Collaborations with 8 local influencers generated over 1.7 million impressions, boosting awareness and ticket inquiries. With an average response time of 25 minutes and a 98% customer satisfaction rate, Congtent’s community management ensured seamless guest experiences online. Seasonal promotions consistently sold out, reflecting the success of performance-driven strategies that positioned the park as a top entertainment destination in Aqaba.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Congtent demonstrated strong project management skills, consistently delivering assets and campaigns on time and aligned with key milestones for Saraya Aqaba Waterpark. Their proactive approach ensured that seasonal promotions, influencer activations, and social media content were launched without delays, maximizing impact during peak periods. Congtent maintained open and responsive communication, adapting quickly to feedback and evolving needs, often providing same-day adjustments to ensure alignment with the park’s objectives. Their ability to anticipate challenges and propose solutions reflected a high level of professionalism and commitment, making them a reliable partner in driving the park’s marketing success.

What was your primary form of communication with Congtent Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Congtent was their creative approach to storytelling combined with data-driven performance strategies. They seamlessly blended engaging, culturally relevant content with high-performing paid media campaigns, ensuring both brand awareness and tangible results. Their ability to capture the essence of Saraya Aqaba Waterpark’s family-friendly experience while maintaining a consistent and lively brand voice across all channels was impressive. Additionally, their agility and quick responsiveness to feedback and market shifts showcased a deep understanding of the park’s needs, making them a standout partner in delivering impactful marketing solutions.
Their creativity, responsiveness, and ability to deliver measurable results have consistently exceeded expectations. From performance-driven campaigns to engaging content and seamless community management, Congtent has proven to be a valuable asset in enhancing Saraya Aqaba Waterpark’s visibility and success. Their dedication to understanding our brand and adapting to our needs makes them an ideal choice for any business looking to elevate their marketing efforts.

Are there any areas for improvement or something Congtent Agency could have done differently?

Congtent’s work was exceptional, with impressive responsiveness and adaptability that consistently met our needs. They were perfect in their role as a valuable and trusted marketing partner.