Con Dolan Accountants Reviews (1), Pricing, Services & Verified Ratings

Accounting
Less than $10,000
Jan. 2018 - Ongoing

3.0

Quality: 3.0

Schedule: 2.5

Cost: 2.0

Willing to Refer: 3.0

"They complete work on time, even with all of the customers they serve."

Aug 25, 2020

Business Owner, Consumer Products Company

Anonymous

Other industries
Ireland
1-10 Employees
Phone Interview
Verified

For two years, Con Dolan Accountants has been providing annual accounting services to a consumer good company. Their work involves business tax assistance.

The team has consistently delivered quality, accurate accounting work throughout the entire engagement, which spans the lifetime of the client's business. While increased communication and touchpoints would be appreciated, they've always completed work on time and according to specifications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a business owner of a fashion company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Con Dolan Accountants?

I needed accounting done for my business.

SOLUTION

What was the scope of their involvement?

They handle my yearly accounting and tax work.

How did you come to work with Con Dolan Accountants?

They are located in the same town as my business, so we hired them.

How much have you invested with them?

We spent between €2,000 –€2,500 (approximately $2,400–$3,000 USD).

What is the status of this engagement?

We started working together around January 2018, and it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is good. I've been working with them since I opened my business.

How did Con Dolan Accountants perform from a project management standpoint?

They do okay with communication. We generally communicate via email.

What did you find most impressive about them?

They complete work on time, even with all of the customers they serve.

Are there any areas they could improve?

Their customer service could be better. The main receptionist isn’t the best communicator and the accountants work behind closed doors most of the time.

Do you have any advice for potential customers?

They’re experienced, but the communication is lacking at times.

RATINGS

3.0

Con Dolan Accountants

Certified Accountants and Statutory Auditors

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