Web Development
WordPress CMS
Less than $10,000
Sep. 2017 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"In regards to the quality versus the pricing, Visibility Web Design has put me ahead of my competition."

Oct 22, 2021

Owner, Trucking Service Company

Anonymous

Other industries
North Carolina, United States
1-10 Employees
Phone Interview
Verified

A trucking service company wanted to establish an information website for their customers online, so they engaged with Visibility Web Design for their web development services.

Visibility Web Design's efforts helped the company achieve a competitive advantage in their industry. The internal stakeholders are particularly impressed with the team's receptive approach to project management and excellent development knowledge base.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a trucking service company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Visibility Web Design?

We wanted to establish an information site for my business.

SOLUTION

What was the scope of their involvement?

We started the web development project with a discovery phase where we talked about our ideas and what we wanted to achieve. They then built the first version of the site, provided them my feedback, and made some changes until finally deciding on the final output. They use WordPress as their main platform for their development.

What is the team composition?

We just work with Paul (Owner).

How did you come to work with Visibility Web Design?

We met Visibility Web Design through word of mouth.

How much have you invested with them?

So far, we’ve spent less than $2,000 USD.

What is the status of this engagement?

The ongoing partnership started in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In regards to the quality versus the pricing, Visibility Web Design has put me ahead of my competition.

How did Visibility Web Design perform from a project management standpoint?

They’re very prompt from a project management perspective, and we usually communicate through text.

What did you find most impressive about them?

We’re impressed with their ability to grasp our requirements and produce high-quality deliverables.

Are there any areas they could improve?

I can’t think of anything they could improve on. Maybe they can work on acquiring payment for their services. I know in my mind I paid for their work, but I just don’t know if they went to the bank or not.

Do you have any advice for potential customers?

I would advise them not to curse around them because they’re church-going people.

RATINGS

4.5

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