CogniAIX

BACKGROUND

Introduce your business and what you do there.

I'm a software developer at eNetworks, an IT company that offers software and marketing services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CogniAIX?

I started using CogniAIX to manage my client calls and prepare notes.

SOLUTION

What was the scope of their involvement?

CogniAIX provides a smarter step between raw transcription and usable content. The team helps turn conversations into something more usable, especially when I need clear action items and a better structure after calls. The team provides summaries with action items for each call, including which tasks are assigned to whom and their deadlines.

What is the team composition?

I've worked with 2–5 teammates from CogniAIX.

How did you come to work with CogniAIX?

I found them through an online search. I chose them because they offered good value for the cost, and our company values aligned.

How much have you invested with them?

I've spent less than $10,000.

What is the status of this engagement?

We started working with them in May 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CogniAIX has mostly solved my note-taking problem. The accountability gaps I had that caused me to lose work have mostly closed. Before working with them, I spent three hours on sprint follow-up admin work per cycle. Now, I only spend 75 minutes because the tasks are assigned during the call, and I don't need to put much manual effort.

How did CogniAIX perform from a project management standpoint?

CogniAIX's project management is very useful. We communicate via email and messaging apps.

What did you find most impressive about them?

CogniAIX has moved our follow-ups from scattered chat threads to our task list automatically. Their solution is easy to use.

Are there any areas they could improve?

They could offer more customized options.