Codifin

BACKGROUND

Please describe your company and position.

I am the New Project Manager of ANN Systems

Describe what your company does in a single sentence.

Network and Communications Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codifin to accomplish?

• Specialized Headhunting Services
• Payroll and personnel management

SOLUTION

How did you find Codifin?

Online Search

Why did you select Codifin over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed to fill vacancies for a new internal project, my resources were limited and I wanted to find an option that would help me generate profitability and efficiency. Codifin helped me manage 5 new technological vacancies to form said project. 

An efficient service, within the agreed time and with talent aligned to my expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Before Nearshoring: Error rate in software development: 15%. 
• Annual software maintenance cost: $200,000. 
• Customer satisfaction: 75%. 
• After Implementing Nearshoring: Error rate in software development reduced to 8%. Annual software maintenance cost decreased to $150,000. Customer satisfaction increased to 90%. 
• Measurable Results: 47% improvement in software quality as measured by reduction in error rate. Savings of 25% on the annual cost of software maintenance. 20% increase in customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Timeliness: Implementation of an external team that achieves punctual deliveries and consistency in deadlines. 
2. Communication: Establishing clear communication channels, regular reporting and quick responses to queries. 
3. Adaptability: Nearshoring team demonstrating flexibility by efficiently adapting to modifications in the project scope. 
4. Stakeholder Involvement: Active involvement of stakeholders, incorporation of comments at key stages of the project. 
5. Quality of Deliverables: Substantial improvement in software quality, with a significant decrease in errors and greater user satisfaction.

What was your primary form of communication with Codifin?

Virtual Meeting

What did you find most impressive or unique about this company?

The issue of costs and savings that positively impacted the project was the most impressive. Accessible and efficient services.

Are there any areas for improvement or something Codifin could have done differently?

According to my experience, no, the management, attention and results were positive in all aspects.