Cloudzen Devops

BACKGROUND

Please describe your company and position.

I am the CEO of Draivn

Describe what your company does in a single sentence.

Draivn bridges the gap between insurers, brokers, and fleet operators with its ONE API data platform. Our goal is to empower the industry to leverage consistent and verified data for informed business decisions, enhancing profitability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cloudzen to accomplish?

• SOC-2 compliance
• Hire in-house DevOps engineer

SOLUTION

How did you find Cloudzen?

• Online Search
• Other

Why did you select Cloudzen over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Cloudzen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Cloudzen to prepare our AWS-based infrastructure for SOC-2 compliance, leveraging Terraform for infrastructure as code. Thanks to their expertise, we achieved a SOC-2 ready environment, ensuring security best practices and compliance across our cloud services.
Beyond technical implementation, they played a crucial role in helping us reach 100% audit readiness, addressing gaps, implementing necessary controls, and guiding us through the final compliance steps.
Additionally, they assisted us in hiring a permanent DevOps engineer, ensuring a smooth transition and long-term security and reliability for our platform. Their deep knowledge of DevSecOps, compliance, and cloud security made the entire process efficient and seamless.
We highly recommend working with Cloudzen for any organization aiming to achieve SOC-2 compliance with confidence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IAM (Identity and Access Management): Enforcing least privilege access and role-based permissions.
CloudTrail & CloudWatch: For continuous monitoring, logging, and audit trails.
AWS Config & GuardDuty: For real-time compliance checks and threat detection.
VPC (Virtual Private Cloud): Network segmentation and traffic flow control for enhanced security.
KMS (Key Management Service): For data encryption at rest and in transit.
Kubernetes Clusters: Securing and managing multi-region EKS clusters with role-based access control (RBAC) and pod-level security policies.
CI/CD Pipelines: Implementing SOC-2 compliant CI/CD pipelines with GitHub Actions and CodePipeline, ensuring secure code deployment and continuous integration practices.
Additional Cloud Components: Including S3 Buckets, RDS databases, and Load Balancers configured to comply with SOC-2 controls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scope was delivered withing agreed timelines.

What was your primary form of communication with Cloudzen?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expertise, commitment, communication clarity

Are there any areas for improvement or something Cloudzen could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Founder of Peregrine Ship

Describe what your company does in a single sentence.

Cloudzen helped us with all our DevOps — AWS setup, CI/CD, and keeping everything stable as we scaled. They were quick, reliable, and always on point. Things ran smoothly thanks to their work, and we didn’t have to stress about infra. Highly recommend if you want a team that gets things done without the fluff.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cloudzen to accomplish?

• We brought in Cloudzen to set up and manage our AWS infrastructure, automate our deployment processes with CI/CD, and ensure our systems stayed stable and scalable as we grew.

SOLUTION

How did you find Cloudzen?

Online Search

Why did you select Cloudzen over others?

• Great culture fit
• Good value for cost

How many teammates from Cloudzen were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Cloudzen handled the full DevOps setup and ongoing infrastructure management for our backend systems. Key deliverables included:

Setting up and configuring AWS environments (EC2, RDS, S3, etc.)
Creating and managing CI/CD pipelines for automated deployments
Implementing infrastructure-as-code using tools like Terraform
Monitoring system performance and resolving server issues
Ensuring uptime and scalability during product launches and peak usage
 

Their support allowed our team to focus on product development without worrying about infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest outcomes were faster deployments, reduced downtime, and improved system stability. We cut our deployment time by over 50%, scaled without infrastructure issues, and had zero major outages during critical product updates. Their work directly supported smoother operations and a better customer experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and responsive. Cloudzen delivered everything on time, often ahead of schedule, and adapted quickly whenever priorities shifted. Communication was clear and fast — we never had to chase them for updates.

What was your primary form of communication with Cloudzen?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was how hands-off they made the whole DevOps process. They took full ownership, anticipated issues before they happened, and kept everything running without drama. It felt like having an in-house team that just got it.

Are there any areas for improvement or something Cloudzen could have done differently?

Nothing major — if anything, a bit more detailed documentation would’ve been helpful for handover, but overall their work was solid and reliable.

BACKGROUND

Please describe your company and position.

I am the Chairman of the board of Kuore Lab OY

Describe what your company does in a single sentence.

We are experienced IT solution providers, working with complex industrial and b2b applications. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cloudzen to accomplish?

• set up CI pipelines
• set up cloud solutions for our team
• response on our sudden and complex requests quickly and effectively

SOLUTION

How did you find Cloudzen?

We have did the work together earlier

Why did you select Cloudzen over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Cloudzen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up several data and CI/CD pipelines from and to and between AWS and the Google Cloud. Some of them were pretty complicated, and we also have multi-time-zone clients, so we passed our requests to Cloudzen suddenly in a random time of the day, but always got a smooth and effective solution. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a happy client, and the project has been successfully paid and closed. The client (a huge US-based insurance company) later reported that running this project saved them several million dollars. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This was the best part of our collaboration - the responsiveness of the Cloudzen team, we have a dedicated manager and a person on duty who responded to our urgent needs on call or via messenger. 

What was your primary form of communication with Cloudzen?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were technically skilled professionals who led a smooth business flow.

Are there any areas for improvement or something Cloudzen could have done differently?

It's hard to say what can be improved, from our side, all needs were covered completely. 

BACKGROUND

Please describe your company and position.

I am the CTO of an AI technology company.

Describe what your company does in a single sentence.

Get organic leads from Google, ChatGPT, Perplexity on autopilot
Our solution runs keywords and questions research, generates and publishes SEO & GEO content, captures leads, all hands free

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cloudzen to accomplish?

• High scalability
• Monitoring

SOLUTION

How did you find Cloudzen?

• Online Search
• Referral

Why did you select Cloudzen over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cloudzen were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Instant scaling up and down in response to load changes;
Monitoring and metrics system for state analysis and rapid response;
Modern CI/CD solution based on Helm for faster code deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Implemented a solution based on GCP + Kubernetes + KEDA, enabling both horizontal and vertical scaling, which fully resolved the issue of sudden load surges. We configured the necessary metrics and integrated a CI/CD pipeline using GitLab + Helm to ensure fast and seamless code delivery to production.

The result
- Instant scaling up and down in response to load changes;
- Monitoring and metrics system for state analysis and rapid response;
- Modern CI/CD solution based on Helm for faster code deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and well-organized. They maintained clear timelines and communicated regularly about progress. Most deliverables were submitted on time, and in cases where there were slight delays, they were proactive in informing us and adjusting accordingly. They were very responsive to our needs, flexible with last-minute changes, and consistently made an effort to align the work with our goals.

What was your primary form of communication with Cloudzen?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Cloudzen was their ability to combine professionalism with a personal approach. They truly listened to our feedback and tailored their solutions to our specific needs, which made the collaboration feel more like a partnership. Their attention to detail and commitment to quality also stood out.

Are there any areas for improvement or something Cloudzen could have done differently?

There were no issues at all. I’m happy with everything

BACKGROUND

Please describe your company and position.

I am the Founder & CTO of Team25

Describe what your company does in a single sentence.

Software & Infrastructure Architecture, Development, and Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cloudzen to accomplish?

• AWS Infrastructure Setup
• DevOps Workshops

SOLUTION

How did you find Cloudzen?

• Online Search
• Referral

Why did you select Cloudzen over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cloudzen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide end-to-end DevOps solutions for a scalable, secure, and cost-efficient AWS environment, including setup, automation, monitoring, and ongoing support.

Key Deliverables:

• AWS Infrastructure Design: Architect and deploy secure, scalable AWS resources.
• CI/CD Pipeline Automation: Implement automated build, test, and deployment pipelines.
• Infrastructure as Code (IaC): Manage environments using Terraform.
• Monitoring & Alerting: Set up real-time monitoring and proactive incident alerts.
• Security & Compliance: Enforce security policies and conduct regular audits.
• Cost Management: Optimize AWS usage and provide cost-saving recommendations.
• Operational Documentation: Deliver clear documentation for all processes and configurations.
• Ongoing Support: Provide maintenance, troubleshooting, and retainer-based assistance.
• Knowledge Transfer: Train internal teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Cost Reduction: We achieved a significant decrease in AWS monthly spend (e.g., 30–45% cost savings).
2. Deployment Speed: Reduced deployment times from hours to minutes through automated CI/CD pipelines.
3. System Uptime: Improved service availability and reduced downtime incidents.
4. Incident Response Time: Cut average incident resolution time by 35% with better monitoring and alerting.
5. Resource Utilization: Increased efficiency of cloud resources, eliminating underused or idle instances.
6. Security Posture: Closed security gaps and passed compliance audits with zero critical findings.
7. Team Enablement: Enabled internal teams to manage infrastructure independently after training.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Consistently delivered all project milestones and key deliverables on or ahead of schedule.
• Maintained transparent, proactive communication throughout the project, providing regular updates and quick responses to questions.
• Demonstrated flexibility in prioritizing tasks and accommodating evolving business needs.
• Responded promptly to incidents or concerns, ensuring minimal disruption and fast resolution.
• Worked closely with our team, incorporating feedback and aligning deliverables with our goals.

What was your primary form of communication with Cloudzen?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Projects were executed flawlessly, with zero disruption to our operations.
• They treated our business goals as their own, working collaboratively and transparently at every step.
• Their deep technical knowledge and ability to solve complex cloud and DevOps challenges set them apart.

Are there any areas for improvement or something Cloudzen could have done differently?

• More lead time or detailed change management communication before implementing significant updates would help with internal planning, but overall it didn't affect our operations.