CliffGuard Cybersecurity Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of NovaTech

Describe what your company does in a single sentence.

Horizon Pharma is a specialty pharmaceutical company dedicated to developing and delivering innovative therapies for rare and complex autoimmune and inflammatory conditions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• Horizon Pharma engaged with over 20 third-party vendors to support R&D, data processing, and clinical operations. However, their vendor risk management lacked structure—there was no formal scoring model, standardized review process, or consistent reassessment schedule. During a data privacy audit, this oversight was flagged as a critical gap. In response, Horizon recognized the need for a scalable, evidence-based vendor risk management framework that could be seamlessly adopted across departments such as Legal, Procurement, and Compliance.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Clutch Site

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implemented a risk-tiering framework to categorize and manage over 40 vendors based on criticality and data sensitivity
 • Developed standardized vendor assessment templates covering security, privacy, and data flow evaluations
 • Established an email-driven workflow for evidence collection, review, and approvals
 • Introduced a centralized tracking dashboard and an annual reassessment calendar to ensure ongoing compliance
 • Delivered auditor-ready reporting, including summary heatmaps and comprehensive documentation for each vendor

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achieved 100% completion of risk reviews for all critical vendors
 • Successfully passed an enterprise-wide GDPR audit with no remediation findings
 • Cut vendor onboarding time by 50%, accelerating operational efficiency
 • Enhanced cross-functional alignment and transparency for Procurement, Legal, and Engineering teams

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was well-scoped and delivered in phases. They gave us weekly updates, prioritized quick wins, and adjusted based on our internal workload.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They truly bridged the gap between legal, compliance, and engineering. Each deliverable was useful across all teams and required minimal editing.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

While transitioning from spreadsheets to a more interactive dashboard could have streamlined stakeholder reporting, the quality and depth of the content delivered remained exceptional.

BACKGROUND

Please describe your company and position.

I am the Director of Risk & Compliance of Content Creator

Describe what your company does in a single sentence.

Each deliverable was useful across all teams and required minimal editing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• Horizon Pharma relied on over 20 third-party vendors for R&D, data processing, and clinical operations. However, their risk management approach was informal—no scoring system, no standardized reviews, and no defined reassessment cadence. Auditors flagged this as a gap during a data privacy review, prompting urgent action. Horizon needed a vendor risk management framework that was scalable, evidence-based, and easy to implement across departments like Legal, Procurement, and Compliance.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Risk-tiering framework for over 40 vendors
Vendor assessment templates (security, privacy, data flows)
Email-based workflow for requesting and reviewing evidence
Tracking dashboard and annual reassessment calendar
Auditor-ready reports with summary heatmaps and supporting documents

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed reviews for 100% of critical vendors
Passed an enterprise GDPR audit with zero remediation items
Reduced vendor onboarding time by 50%
Improved clarity for procurement, legal, and engineering teams

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was well-scoped and delivered in phases. They gave us weekly updates,
prioritized quick wins, and adjusted based on our internal workload.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They bridged the gap between legal, compliance, and engineering. 

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

A more interactive dashboard (instead of spreadsheets) might have made stakeholder
reporting easier, but the content itself was excellent.

BACKGROUND

Please describe your company and position.

I am the VP of Engineering at LogikApps

Describe what your company does in a single sentence.

LogikApps develops automation tooling and observability software for development and DevOps teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• Although LogikApps had a strong engineering culture and great observability tooling, they lacked structured incident response processes. There were no formal playbooks, no role assignments for escalations, and no documentation to support consistent action across teams. As a result, even moderate incidents led to confusion, inconsistent handling, and delayed containment—putting uptime and customer trust at risk.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom IR policy and roles/responsibilities mapping
Slack-first escalation workflows integrated with Jira
Hands-on tabletop exercises simulating ransomware and insider threats
Training sessions for our IT, HR, and legal teams
Incident log templates and evidence preservation guidance
Post-exercise debrief and process optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conducted 3 IR simulations with 100% staff participation
Reduced incident response coordination time by 60%
Passed a major enterprise vendor risk assessment due to our new IR capabilities
Internal awareness and cross-functional readiness significantly improved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes—each deliverable came with clear deadlines and context. They provided checklists
before each session, captured feedback, and made improvements in real time.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their realism. Every scenario felt relevant to our business—not generic. The cross-functional training sessions were especially helpful in building confidence and coordination.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

A short video summary of each exercise would’ve been great for internal recaps, but that’s
more of a nice-to-have.

BACKGROUND

Please describe your company and position.

I am the I am the CTO at OrionCloud of Nutrition counseling

Describe what your company does in a single sentence.

OrionCloud provides enterprise cloud hosting and migration services for mid-sized
enterprises across the U.S.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• After migrating large portions of their infrastructure to AWS and GCP, OrionCloud lacked assurance that their configurations adhered to best practices. The team faced challenges managing identity access, encrypting storage, and securing networking layers in a fast- paced, IaC-driven environment. Leadership was concerned that misconfigurations could result in data exposure or service disruption, especially with enterprise clients under strict SLAs.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IAM policy review and refactoring
Network access analysis (firewalls, VPCs, tunnels)
Storage and key management audits
DevSecOps pipeline hardening
Guardrail creation using Terraform modules and OPA policies
Final architecture review and engineer training sessions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Resolved 15 critical misconfigurations across cloud platforms
Reduced external exposure of sensitive services by 80%
Improved role-based access enforcement and audit logging
Empowered devs to ship securely without slowing them down

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes—every milestone was tracked, and weekly stand-ups helped keep momentum. They
adjusted timelines when needed but always gave us full visibility.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

They didn’t just point out problems—they gave us reusable frameworks and templates to
solve them. Their code was clean, tested, and integrated seamlessly into our pipelines.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

Maybe more pre-built dashboards for cloud posture visualization, but they delivered exactly
what we prioritized.

BACKGROUND

Please describe your company and position.

I am CIO at EcoGrid Energy

Describe what your company does in a single sentence.

EcoGrid Energy develops smart grid and renewable energy management platforms for
utility providers and municipalities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• EcoGrid Energy was scaling rapidly across teams and infrastructure but lacked formal documentation of its cybersecurity practices. Controls were ad hoc, tribal knowledge governed key access policies, and there were no audit-ready documents for ISO 27001 certification. With their first compliance audit just weeks away, they needed to go from zero to compliant—without overwhelming internal stakeholders or relying on cookie-cutter templates that didn’t fit their business model.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gap analysis and certification roadmap
Creation of all ISO-required policies and procedures
Risk assessment and treatment plan
Support with control implementation (access, logging, vendor review, backups)
Internal audit and evidence collation
Auditor coordination and preparation for certification

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achieved ISO 27001 certification in 8 weeks
Developed a living ISMS that we continue to use and expand
Improved visibility into asset management, vendor risk, and access controls
Helped us close two enterprise contracts faster due to audit readiness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered in a clear, prioritized order. Their team worked in sprints, set
deadlines, and always stayed ahead of schedule. Communication was structured and
responsive.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

They brought structure without adding red tape. Everything they built was lean,
understandable, and actually usable—not just paperwork to pass an audit

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

A lightweight dashboard showing ISMS implementation progress in real time would’ve
made internal tracking easier, though their manual updates were still effective.

BACKGROUND

Please describe your company and position.

I am the I am the CISO at Silverline Bank of Nexora Financial

Describe what your company does in a single sentence.

Silverline Bank is a regional banking institution offering retail and commercial banking services, with a strong digital-first strategy.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• As part of its annual regulatory cycle under RBI oversight, Silverline Bank was required to conduct vulnerability assessments and penetration testing across multiple business units. However, previous vendors had delivered overly technical reports that failed to convey risk in business terms, making remediation efforts slow and misaligned with compliance reporting needs. The bank needed a security partner who could speak to both auditors and developers—delivering clear findings, risk context, and timely retesting.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Black-box testing of customer-facing apps
Gray-box testing of internal infra with credentialed access
Manual testing layered on top of automated tools (Burp, Nmap, Nessus)
Proof-of-concept exploit attempts under strict controls
Technical and executive-level reporting with CVSS scoring and reproduction steps  Retesting and validation of fixes before RBI submission

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

critical issues identified and fully remediated
100% closure rate confirmed via retesting
40% reduction in audit prep cycles
Reports praised by both internal and regulatory stakeholders

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met every deadline and were always one step ahead. Their team proactively flagged risks, confirmed timelines, and ensured nothing slipped through the cracks.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to translate vulnerabilities into language that made sense for developers and auditors impressed us. It made internal alignment much faster and smoother.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

Issue Resolution: Discovered 7 critical vulnerabilities which were all resolved in the initial remediation cycle.
Audit Readiness: Retesting confirmed 100% issue closure, producing audit-ready documentation that impressed our regulators.
Efficiency Gains: Reduced overall audit preparation time and streamlined risk review cycles by 40%.
Stakeholder Communication: The executive summaries and technical appendices made board presentations straightforward and impactful.

BACKGROUND

Please describe your company and position.

I am the Head of IT Security at BlueHelix

Describe what your company does in a single sentence.

BlueHelix is a B2B SaaS provider offering cloud-native data orchestration platforms for financial services and analytics firms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• Although BlueHelix had invested in detection technologies and endpoint protection, their CISO team had no formal mechanism to evaluate how their SOC or engineering teams would respond to a real attack. They needed a red team engagement that would go beyond basic vulnerability scanning and test their defenses in the context of social engineering, lateral movement, and physical security controls. The challenge was to simulate realistic, multi- layered threats without disrupting production.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Recon & Initial Access: OSINT, simulated phishing, and login portal testing
Privilege Escalation & Lateral Movement: Accessed internal systems using
misconfigured shares and outdated RDP servers
Payload Delivery & Exfil Simulation: Tested malware deployment and outbound data flow detection

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Discovered 4 privilege escalation paths to domain admin
IR response time improved from 28 minutes to 7
Internal reporting of suspicious activity increased by 47%
SOPs for SOC were revised and improved based on simulation feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were proactive and communicative throughout. We had weekly syncs, and their
red team leads were highly transparent and flexible.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

In-Person Meeting

What did you find most impressive or unique about this company?

Communication happened through a dedicated Slack workspace and scheduled Zoom calls.
They provided debriefs through well-organized summary documents.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

A pre-engagement checklist for internal comms would’ve helped prepare some non-
technical teams, but overall, they handled it extremely professionally.

BACKGROUND

Please describe your company and position.

I am the SOcial Media Consultant of I am the VP of Infrastructure at NovaRetail

Describe what your company does in a single sentence.

NovaRetail is a global e-commerce company with operations in 7 countries, specializing in
electronics and home automation products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• NovaRetail, an e-commerce platform with thousands of daily transactions, lacked the internal resources to monitor systems outside of business hours. As attacks increasingly targeted credential stuffing, API abuse, and cloud misconfigurations, the company realized its legacy monitoring tools were insufficient. The leadership team sought a 24/7 threat detection solution that could provide not just alerts, but incident containment support, with minimal lift from their already stretched DevOps and engineering teams.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Online Search

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Centralized log ingestion from AWS, endpoints, firewalls, Shopify, Stripe
Customized detection rules based on our risk profile
Slack integrations for live alert delivery and escalation workflows
Playbooks for scenarios like account takeover, malware, and insider threats
Weekly metric reviews and monthly dashboards for leadership visibility

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Detected and blocked 5 credential stuffing attempts
MTTR (Mean Time to Respond) dropped from 6 hours to 35 minutes
Zero unplanned downtime in the last quarter
Improved alert triage efficiency and incident documentation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely responsive. They synced with us via Slack and weekly briefings, and always
adapted based on our feedback. Playbooks evolved alongside our environment.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They act like an extension of our team. Their engineers speak both technical and business
languages fluently, which helped us align response with risk management priorities.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

differently?
It would be helpful to have a self-service portal for tuning some of the detection logic
ourselves, but they were quick to respond to every request.

BACKGROUND

Please describe your company and position.

I am the Product Manager of NextByte Tech

Describe what your company does in a single sentence.

NextByte is a SaaS startup building developer-centric automation tools for CI/CD and

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• NextByte Tech had aggressive plans to expand their internal SOC capabilities but struggled to recruit junior security professionals who could adapt to their high-velocity DevOps environment. Traditional hiring pipelines were expensive, time-consuming, and frequently resulted in poor long-term fit. Leadership wanted a repeatable, low-cost strategy to train, evaluate, and convert high-potential interns into productive full-time employees—while minimizing onboarding overhead for senior engineers.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Clutch Site

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Joint definition of SOC role skill requirements with our hiring managers

A simulated alert training program using our actual tools (Elastic SIEM, Slack, Jira)

Real-time ticket assignments with triage and escalation practice

Mentorship from both our team and CliffGuard's instructors

Biweekly performance reviews with technical and soft skill benchmarks

Conversion support, onboarding docs, and final performance reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phishing failure rates dropped from 32% to just 3%

Achieved 100% training completion within 6 weeks

Help desk tickets related to phishing dropped by 75%

Internal reporting of suspicious emails increased significantly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was responsive, structured, and supportive. We had regular check-ins, and they provided detailed performance dashboards with actionable insights. They adapted simulations based on how our staff was performing and were always quick to offer remediation tips for repeat offenders.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of the training content. It was not dry or overly technical—it was relatable, concise, and well-tailored to each department. Our staff actually liked the training, which was a first. That made a huge difference in adoption and long-term awareness.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

Adding mobile access to the LMS would have helped some clinical staff who preferred completing modules on their phones, but overall the rollout was smooth.

BACKGROUND

Please describe your company and position.

I am the IT project Manager of I am the CISO of FinSure Capital

Describe what your company does in a single sentence.

FinSure Capital is a financial services firm offering lending, insurance, and investment

products, focused on delivering secure, customer-first financial solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CliffGuard Cybersecurity Pvt. Ltd. to accomplish?

• As a fast-growing fintech company operating in a highly regulated environment, FinSureCapital was preparing for both ISO 27001 and PCI DSS certification. While technical controlsexisted across teams, they were undocumented, inconsistent, and lacked centralizedoversight. FinSure’s leadership was concerned about audit readiness, internal process gaps,and their team’s lack of experience with certification workflows. With aggressive timelinesand increasing regulatory scrutiny, the organization needed a structured, business-alignedapproach to compliance that wouldn’t interrupt operations.

SOLUTION

How did you find CliffGuard Cybersecurity Pvt. Ltd.?

Clutch Site

Why did you select CliffGuard Cybersecurity Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from CliffGuard Cybersecurity Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This was a 12-week engagement covering 3 departments and over 30 controls. CliffGuard

began with a gap analysis and built a full compliance roadmap. Key deliverables included:

 ISO/PCI-ready policies

 A centralized, prioritized risk register

 Evidence collection templates and tracking tools

 Staff training sessions to prepare for audit interviews

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Achieved ISO 27001 certification in under 3 months.

 Passed PCI DSS audit on the first attempt

 Reduced audit prep workload by 60%

 Enabled us to meet compliance deadlines required by enterprise clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CliffGuard communicated via Slack and Zoom with weekly status check-ins. They were

highly proactive—flagging risks early, keeping us ahead of schedule, and always coming

prepared with solutions.

What was your primary form of communication with CliffGuard Cybersecurity Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their clarity. They made complex security frameworks easy to understand and implement.

Their ability to bridge the gap between auditors and our technical teams made the entire process smoother and faster.

Are there any areas for improvement or something CliffGuard Cybersecurity Pvt. Ltd. could have done differently?

A live dashboard for document tracking would have added extra visibility, but their manual

reporting was still effective and timely.