Click Then Convert

BACKGROUND

Please describe your company and your position there.

I am the owner of a print shop in Phoenix, Arizona. We provide high quality printing services for both commercial and residential purposes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

Our shop is one of the oldest print shops in Phoenix but due to the increasing number of print shops in our city, the number of customers have reduced by a huge extent over the last few years and we needed to find a strategy to regain our past glory. We even tried putting up a high cost billboard in our city but it was not effective at all. Then we thought of reaching our target buyers online via Google. So, we started exploring options and found Google PPC ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We talked with 10s of PPC agencies from the USA on LinkedIn and Click Then Convert seemed to be the best choice.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

As soon as we were onboarded at Click Then Convert, we started receiving a constant flow of calls for our printing services. Majority of them even visited our store and within weeks, our customers' base grew rapidly.

How many people from the vendor's team worked with you, and what were their positions?

Around 4-6 people work on this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Even though we had a webpage for our business, we barely used to get calls through it for our services. Now we are getting hundreds of calls each week and the majority of them pay pretty well. I won't say that we achieved our past glory but definitely we are close.

Describe their project management style, including communication tools and timeliness.

Click Then Convert is one of the most professional companies I've encountered over the years.

What did you find most impressive or unique about this company?

Their professionalism is something which is rare to find.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I own a commercial AC repair services company based in Conway, Arkansas. We provide reliable HVAC repair services in Conway.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

Last summer, my partner and I hired many technicians without any proper plan to get customers and we were at a loss due to funds allocated to remuneration etc. We were desperately looking for ways to get more customers and then, my partner came up with this idea to work with an online marketing agency to get leads and use a few of our technicians to call them so that we can convert the leads into sales. We started implementing that plan and somehow got in touch with Steve who helped us with the ads to get the leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our technicians knew someone in Steve's team and that is how we got acquainted.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Steve and his team were running Google ads for our already existing website. They also helped us with getting certain things in order on the website so we can get more response.

How many people from the vendor's team worked with you, and what were their positions?

Account Manager and 4-6 people work on this project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result of Steve's good work, we started getting 1000s of leads in the first month itself. Needless to say, we had to hire more technicians and out business grew like never before.

Describe their project management style, including communication tools and timeliness.

They were very serious about their commitments.

What did you find most impressive or unique about this company?

They actually delivered the promised results which impressed us the most.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am a dentist based in Auburn, CA. I provide personalized dental care using modern techniques.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

During the pandemic, I had serious trouble getting new clients for my dental care job. One of my friends suggested I try PPC ads and so, I started searching for a reliable PPC partner in my area but later decided to outsource it to any company based in the USA. Eventually, I found Steve who not only helped me run the ads but also helped me to lower the ad costs gradually.

SOLUTION

How did you select this vendor and what were the deciding factors?

My secretary personally knew Steve for quite long and so, she referred him to me.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Steve and his team started with setting up a proper official DDS website for me. Then, they started running ads for my area and I started getting 10s of calls each day. Number of appointments grew suddenly within days and I was back to work in no time. Initially, the ad costs were quite high but Steve made sure to lower the costs within the next couple of weeks.

How many people from the vendor's team worked with you, and what were their positions?

About 2-3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During the pandemic, the number of appointments dropped significantly and I was nearly out of business. Then, Steve’s PPC service saved my job. I literally started receiving 10s of calls each day for appointments after he and his team started running the ads.

Describe their project management style, including communication tools and timeliness.

They clearly know what they are doing. Also, they always kept their promises in terms of report delivery and most importantly, the result was delivered within days.

What did you find most impressive or unique about this company?

They are highly skilled in driving buyer visitors to websites and their professionalism impressed me a lot.

Are there any areas for improvement or something they could have done differently?

None at all.

BACKGROUND

Please describe your company and your position there.

I am the owner of a clothing ecommerce brand. Our brand sells women’s activewear clothing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

Our organic traffic from Google dropped by more than 80% last december after the Google rankings went down. Suddenly sales were down too and our brand was in a state of chaos. After having discussions with my marketing team, we decided to look for a PPC agency, preferably based in the USA. We eventually found Click Then Convert and went ahead with them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came to know about Click Then Convert through Google search.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert team started with making a custom plan for our company based on our buyer persona and then, started creating ads and required creatives for both Facebook and Google ad platforms. Finally we got started with the PPC ads and sales started to flow in like before. Not only did they get us sales but they also helped us with revamping our front end for conversions.

How many people from the vendor's team worked with you, and what were their positions?

Six members of my team worked with four members at Click Then Convert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were in complete shock when we suddenly lost a huge chunk of our Google organic traffic. Click Then Convert brought us back to the game with their PPC skills on both Google and Facebook ad platforms. 2021 would have been a disastrous year for us if we would have not hired them.

I would like to mention one more thing that they even revamped our front end for conversions based on the data, even though it is not easy to do CRO for ecommerce websites. They also got us 50% to 75% more conversions each month as compared to 2020.

Describe their project management style, including communication tools and timeliness.

Our account manager from Click Then Convert always listened to our requests and helped us accordingly. He managed our campaigns with full dedication.

What did you find most impressive or unique about this company?

The most impressive thing about Click Then Convert is that they really want us to grow. They work and consider our campaigns as their own and that’s what made a huge difference.

Are there any areas for improvement or something they could have done differently?

None, to be honest.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager of a Jacksonville based truck accident law firm. We assist clients with truck accident cases.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

Since last year, we started seeing a sharp decline in our lead generation campaigns and we started looking for a good solution for the same. We eventually found many similar firms doing Google PPC ads and so, we decided to run Google ads as well. But since we didn't have any experts in-house, we started looking for a reliable PPC company. Eventually, we found Click Then Convert for the same.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our clients was well acquainted with the owner of Click Then Convert and he introduced us to Click Then Convert.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert team built a professional looking website for us which they optimized thoroughly for Google PPC ads. I was surprised to see that they even created a proper sales funnel around the website and started running the ads. They literally did everything from scratch to send high quality leads our way.

How many people from the vendor's team worked with you, and what were their positions?

Two people from their company are working together with two people from our firm, together we have made a great team, these people are experts in their work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once we got started with Click Then Convert, we no longer had to worry about the decline in incoming leads. We started getting many times more calls and quotes via the website after just a few days of getting the campaigns up. The numbers went up as we moved along. We recovered all our losses in record time, thanks to the professional PPC campaigns of Click Then Convert.

Describe their project management style, including communication tools and timeliness.

We have never seen any other company communicating so well with their clients and so, in terms of project management, we had been highly satisfied.

What did you find most impressive or unique about this company?

The communication from their end has been really amazing considering we were frequently asking different questions and they always replied to us professionally with proper answers.

Are there any areas for improvement or something they could have done differently?

Everything about Click Then Convert is perfect as per our experience.

BACKGROUND

Please describe your company and your position there.

I am the Chief Operating Officer at Proven Recruiting (San Diego based human resources and recruiting company). We offer HR consulting and recruiting services to small business owners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

Even though we had a dedicated team of media buying experts, we were blowing up huge budgets on Google ads. As a result of which, the Return on Ad Spend was really low. We tried to find the root cause of the issue and all of it boiled down to conversion tracking, ad optimization and proper targeting. We never tracked our campaigns for conversions (and optimized them) and even the proper target audience was not defined for the campaigns. We desperately needed a trustworthy PPC company who could start handling our already existing Google ad account and make the campaigns profitable.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed multiple PPC firms on LinkedIn and Click Then Convert turned out to be the best choice.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We handed over our Google ad account to Click Then Convert and they started with running the ads with proper targeting and tracked the conversions. Soon they removed all the low performing campaigns and kept running only the high performing ones. They also added more campaigns with many marketing angles. Our Return on Ad Spend was gradually increasing and it was finally profitable.

How many people from the vendor's team worked with you, and what were their positions?

Four members of my team worked with four members at Click Then Convert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our inhouse team of media buyers had hard time tracking the conversions, optimizing the ad campaigns and defining the target audience properly. But Click Then Convert experts had a clear picture of the target audience just after a couple of Zoom calls and they did a fantastic job with the conversion tracking as well, which resulted in 300% growth in Return on Ad Spend in a year.

Describe their project management style, including communication tools and timeliness.

They have been highly goal-oriented when it comes to project management and execution.

What did you find most impressive or unique about this company?

Their skills in conversion tracking, optimizing and defining the target audience for the ads was really astonishing. It is not easy to find companies who can execute those with full efficiency.

Are there any areas for improvement or something they could have done differently?

None at all.

BACKGROUND

Please describe your company and your position there.

I am the owner of a mobile car detailing services company based in Phoenix, Arizona.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

In June 2021, we lost a huge budget for no good in a series of local commercials and it resulted in near to zero sales for our company. We were out of options for bringing sales and that’s when one of our team members suggested trying Google ads. We were not very hopeful at the start but decided to try it out anyway and believe it or not, Google ads turned out to be our best method to bring sales in subsequent months.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found out about Click Then Convert in a business directory.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Since we were new to PPC or even online marketing, our account manager on Click Then Convert started with creating a marketing strategy. Their team created a professional website for us with beautiful landing pages and sales funnels (we never knew a PPC company would help us with so many things). They started running the ads for us on Google search and eventually, we not only recovered our losses but also earned a lot more.

How many people from the vendor's team worked with you, and what were their positions?

Four members of my team worked with four members at Click Then Convert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In just a period of 4 months, we got more than 600 clients from Google PPC ads alone (based on our data from conversion tracking by Click Then Convert). We were able to hire more people and grow our business as a result. Last 4 months have been the best period for our business. And not to mention, we didn’t have to hire another company to build our website, landing pages and sales funnels which saved us a lot of time and money.

Describe their project management style, including communication tools and timeliness.

The Click Then Convert team sends me a weekly report of all work done along with the results of the campaigns and their account manager constantly stays in touch with me personally.

What did you find most impressive or unique about this company?

I never expected them to do such a wide range of tasks including web designing, sales funnel building, landing page designing, conversion tracking etc. Even though they were primarily a PPC company, they did it all.

Are there any areas for improvement or something they could have done differently?

I would advise potential customers to stay in touch with their account manager all the time and discuss their priorities first.

BACKGROUND

Please describe your company and your position there.

I am the owner or master stylist of a cosmetology institute based in LA and we offer cosmetology courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

My institute was established in May 2021 but sadly due to lack of marketing skills, I miserably failed to generate leads. One of my old friends from University arranged a meeting with Steve from Click Then Convert. We had a deep conversation about how to collect leads and convert them into sales. The meeting turned out to be a mastermind session and we got started the very next day. Steve showed me a detailed action plan which was result oriented and we took it from there.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my old friends from University referred me to Steve from the Click Then Convert team.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Steve from the Click Then Convert team worked directly with me and prepared a result oriented strategy with lots of angles, tracking and remarketing methods. His team did an amazing job optimizing our official website and building several landing pages. He finally got started with the campaigns and started sending daily leads our way.

How many people from the vendor's team worked with you, and what were their positions?

I’m not much of a technical guy and so, I always measured the results in terms of calls and form submissions from our website. In the month of June itself, I received more than 100 calls and 200 form submissions. The numbers went on rising as the months went by. Even since, Steve’s team has been sending 100s of leads, both calls and form submissions each month.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I’m not much of a technical guy and so, I always measured the results in terms of calls and form submissions from our website. In the month of June itself, I received more than 100 calls and 200 form submissions. The numbers went on rising as the months went by. Even since, Steve’s team has been sending 100s of leads, both calls and form submissions each month.

Describe their project management style, including communication tools and timeliness.

Steve has been a real team player who not only manages his own team of experts but also coordinates with my team to get highly desired results.

What did you find most impressive or unique about this company?

Their commitment to helping us grow has made me truly appreciate them. His team has been doing a great work too.

Are there any areas for improvement or something they could have done differently?

Sorry, I didn't notice any such areas. May it be sales or lead generation, PPC is a great way for your business to grow. And with Click Then Convert, the growth is guaranteed (at least it did for us!).

BACKGROUND

Please describe your company and your position there.

I am the owner of a fence company based in Bridgeport, Connecticut. We install and repair fences at affordable prices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

I hired a local digital agency based in Bridgeport, Connecticut in 2019 to run both Facebook and Google PPC ads for us. Even though things were good initially, we faced some serious issues with remarketing to our already existing audience and that’s when we realized the need to change our PPC service provider. We started searching for one and finally approached Click Then Convert to run new campaigns along with remarketing campaigns for us using our already existing audience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got acquainted with Click Then Convert through one of my family friends.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert team created new ad copies and creatives for our Facebook and Google PPC ad campaigns. We had several meetings to discuss the strategy. In a week, we got started with the ad campaigns. The Click Then Convert team not only handled the new campaigns well but they also generated good results in the remarketing campaigns which was our primary concern earlier.

How many people from the vendor's team worked with you, and what were their positions?

Our remarketing campaign started running very smoothly once we got started with the Click Then Convert team. As a result, our CPC costs went down by a vast figure and surprisingly, the Return of Ad Spend increased gradually. We were getting more leads for less pennies and it literally amazed us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our remarketing campaign started running very smoothly once we got started with the Click Then Convert team. As a result, our CPC costs went down by a vast figure and surprisingly, the Return of Ad Spend increased gradually. We were getting more leads for less pennies and it literally amazed us.

Describe their project management style, including communication tools and timeliness.

From a project management standpoint, Click Then Convert was very professional. They sent us updates every single week since we got started and they always made sure to reply to our queries & requests right away.

What did you find most impressive or unique about this company?

I have worked with several PPC teams before but Click Then Convert is way more knowledgeable than others, and that's what impresses me the most. Also, the communication from their end has always been appreciable.

Are there any areas for improvement or something they could have done differently?

All the tasks carried out by Click Then Convert were above average in quality and so, I don’t see anything that needs improvement.

BACKGROUND

Please describe your company and your position there.

I am the director of a Missouri based MVA law firm. We serve clients with motor vehicle accidents.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

In 2019, our firm was on the verge of closure due to a decrease in the number of leads and so, we were looking for a solution urgently. PPC ads looked like a good option and so, we started hunting for a PPC firm that could get us leads urgently. We finally onboarded with the Click Then Convert team and they saved us from closure. Thanks to the hard work of the Click Then Convert team, within weeks, our business was up and running with several high paying clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our past clients from Missouri had used the PPC services of Click Then Convert with good results and so, we decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Even though we had an official website, we concluded that it was not professional enough and so, Click Then Convert started with building a highly professional looking website along with a proper sales funnel for us. We had long meetings and finally, a proper strategy was planned out to save us from closure. The plan was to use different angles with Google Ads and it worked out really well. The Click Then Convert team started running the campaigns for us within a few days

How many people from the vendor's team worked with you, and what were their positions?

There 5 person working along with account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Click Then Convert saved our firm from closure and we are really thankful to them for the same. They not only handled our PPC ads but also built our website with a proper sales funnel, optimized the site for conversions, created all ads and all other related tasks required for us to get started. We were a bit skeptical while getting started but as soon as we noticed the results, we were finally relieved.

Describe their project management style, including communication tools and timeliness.

They were always on schdule with whatever was planned initially and we always received weekly updates. The communication from their end also amazed us.

What did you find most impressive or unique about this company?

The best thing about them, aside from being PPC experts, is their expertise in copywriting, web design, and more.

Are there any areas for improvement or something they could have done differently?

I think there is nothing that needs to be improved.