Click Then Convert

BACKGROUND

Please describe your company and your position there.

We are a landscaping company based in Tomball, Texas. We provide commercial landscaping services in our city.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

In 2018, we were working with a local digital marketing agency to run Google ads for our company but their quality of lead started getting worse. So, we decided to hire a new agency to run the ads for us. We started talking to different agencies on LinkedIn and finally found Click Then Convert.

They sounded like the perfect match for the job and so, we got started with them.

SOLUTION

How did you select Click Then Convert and what were the deciding factors?

We found Click Then Convert on LinkedIn.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert team started with optimizing our Google ads account. They not only started running new campaigns in our account but also considered optimizing our web pages for conversion.

As a result of their continued efforts, we started getting four times more leads in just a week. Not to mention, the leads obtained were high in LTV.

How many people from the Click Then Convert team worked with you, and what were their positions?

We worked closely with the team leader during the whole journey.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Like I mentioned earlier, our previous digital marketing agency was not as professional as they needed to be and so, we needed to hire the Click Then Convert team.

The new team was far better than the old one in terms of PPC ads and conversion rate optimization (CRO). We started getting four times more leads within the first week itself and the leads converted way better than that of the past agency.

Describe their project management style, including communication tools and timeliness.

They got started with our old PPC account right away after onboarding. Their way of doing things has been highly organized.

What did you find most impressive or unique about this company?

They have a team of PPC ad experts, copywriters and graphic designers who know how to work collectively to achieve astonishing results.

Are there any areas for improvement or something they could have done differently?

Nothing at all.

BACKGROUND

Please describe your company and your position there.

I run a garden center in Norwalk, Connecticut. We sell all kinds of patio and gardening supplies for your gardening needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

I always wanted to set up an online shop alongside our offline store but it never happened due to lack of skilled manpower. But the gradual decline in sales during the coronavirus pandemic forced me to think of options. I was considering hiring a professional firm who can design the online shop and bring visitors to it. I hired Click Then Convert to do the same and it was the best decision I have ever made for my business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came to know about Click Then Convert through a mutual friend.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The Click Then Convert started with building a stunning and fully functional online shop for our business and they listed all the best sellers from our offline store on it. Then they got started with running Google ads to bring visitors to the store.

How many people from the vendor's team worked with you, and what were their positions?

Project manager and 3 to 4 other team members are working on this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was always in my plan to sell our patio and gardening supplies online using an online shop. The Click Then Convert team made it a reality by creating the shop page and bringing buyer visitors to it. The devastating effects of the coronavirus pandemic were no longer in place and I was able to scale up the business through the ecommerce website.

Describe their project management style, including communication tools and timeliness.

They were highly sceptical about getting things done right on schedule.

What did you find most impressive or unique about this company?

They respect time and know how to accomplish things with desired results.

Are there any areas for improvement or something they could have done differently?

Nothing as such.

BACKGROUND

Please describe your company and your position there.

I am the Managing Partner of a private equity law firm based in New Orleans. We mostly focus on private equity funds and their portfolio companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

During the pandemic, we had some serious issues with our in-house PPC guy and so, our management decided to go with a professional PPC company for our Google Ad campaigns. After a lot of research, we approached Click Then Convert. They had previously worked with multiple law firms and so, we decided to go with them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came to know about Click Then Convert through LinkedIn. We had shortlisted many companies for our PPC ad campaigns but finally decided to hire Click Then Convert team.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Since the First week of February, we got started with the Click Then Convert team. They started with optimizing our already existing website for best performance on Google ads. We slowly started to gain traction and finally, things started to fall in place.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 person assigned for our project by management

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been receiving 100s of quotable leads each month from the campaigns run by the Click Then Convert team. In just a few months, our Return on Ad Spend has gone up by 200% since we got started. Also, with proper targeting and retargeting campaigns, they have lowered the CPC costs by a huge extent which got us more quotable leads at much lower costs.

Describe their project management style, including communication tools and timeliness.

They email us the weekly reports right on time. Also, they have always respected our requests and custom modifications. We have always received responses to our queries within minutes or hours.

What did you find most impressive or unique about this company?

Their professionalism and expertise in PPC ads have impressed us since the very first week we got started. They even helped us optimize our site for conversions. They really want us to achieve our goals.

Are there any areas for improvement or something they could have done differently?

I do not remember any such.

BACKGROUND

Please describe your company and your position there.

I am the associate solicitor of a Nashville-based personal injury law firm that exclusively protects a wide range of victims of personal injury.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

We worked with many digital marketing agencies in the last 4 years prior to Click Then Convert for Google PPC campaigns but we had issues with each of them due to which we had to discontinue with them. Click Then Convert turned out to be the ultimate PPC service provider, offering outstanding expertise as well as impeccable communication round the clock.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our clients had very good results with Click Then Convert in the past, who recommended Click Then Convert to us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert team handled all the Google PPC ads for us. Initially, we provided some ad copies which we had used earlier but they came up with better ad copies and started running the ads in our ad account which we handed over to them while onboarding. We noticed that they optimized the ads quite often which made the ads better each time in terms of results.

How many people from the vendor's team worked with you, and what were their positions?

We have been working with one of their account managers since the very first week we started engaging with them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Initially, we did not expect much from Click Then Convert team as we never had any good experience prior to working with them but once we got started, the number of phone calls through PPC ads nearly tripled in the first quarter of 2019 than that of last quarter of 2018. That clearly shows the professional work that was being done by the Click Then Convert team and they clearly exceeded our expectations. Our revenues started to boost in 2019 which was due to the PPC campaigns run by them. Initially we had allocated lesser budgets but once we saw great returns, we started allocating more budgets which in turn started to give us way more ROIs.

Describe their project management style, including communication tools and timeliness.

They were above average in communication. They always replied quickly and delivered the reports right before the end of each week.

What did you find most impressive or unique about this company?

The expertise they carry has always been highly impressive. They know more about PPC and its implementation than that of any other PPC company we've worked with. They have been good with ad copy creation as well due to which the CTR of each ad campaign has always been way higher as compared to past companies. Some other things that always fascinated me about Click Then Convert are the communication and on-time report submission. Also, the account manager always makes sure to make decisions based on data.

Are there any areas for improvement or something they could have done differently?

Honestly, we were not very clear with our goals in the beginning and so, certain things took a little while to take off but that has nothing to do with the Click Then Convert team and their integrity. So, I would say that there is nothing that they need to improve but of course, I want them to stay the same in the future as well.

BACKGROUND

Please describe your company and your position there.

We are a graphic design company based in Dallas, Texas. We have been delivering high quality graphic designing services for the last 4 years. I am the VP of marketing for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

For the last 3 years, our primary goal has always been to capture leads using Google SEO and convert them into sales using our in-house call center. We had been quite successful with the same and we still rank for many high volume keywords on Google search which constantly send us highly targeted traffic but we always felt the need of running Google PPC ads as we had issues with scaling our lead generation efforts using SEO. So, we hired Click Then Convert to do it for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came to know about Click Then Convert from a PPC newsletter I subscribed to. At first, I was quite skeptical about the same but with time, despite my worries everything turned out well.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We signed a contract with Click Then Convert in the month of January, 2020. They started with the project scope which took around a week of time. The next step was strategic planning which again took another additional week and then, they finally kickstarted the Google PPC campaign. They also tracked the conversions and helped us optimize them which reduced the Lead Acquisition Costs over the months. Not to mention, they also helped us with optimizing our UX which increased the ad quality score, lowered the bounce rate and increased the conversions.

How many people from the vendor's team worked with you, and what were their positions?

They always made sure to communicate promptly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the help of the Click Then Convert team, we have been able to increase our Return On Investment (ROI) by 180% in around 18 months and our lead generation campaign reached a new level of growth over the months since we started running Google PPC Ads with them. Our Lead Acquisition Cost (LAC) also decreased by a massive amount since we started which clearly shows that they have been optimizing the ad campaigns all along for conversions. Such achievements would have not been possible without the professional work done by their team. Worthy to mention here that they also suggested to us ways to improve our landing pages for several important factors such as bounce rate, conversion rate optimization etc.

Describe their project management style, including communication tools and timeliness.

The Click Then Convert team has always been highly committed to their work. I do not remember a single week when they missed a weekly virtual meeting or were late to it. They have always been communicating nicely. The tracking of the ad campaigns were done very professionally and we always received weekly reports right on time. You won’t believe this but they even audited our landing pages and helped us to optimize them for different factors like bounce rate, CRO etc. and that has been really helpful for our campaigns. They also answered any of the queries right away all the time.

What did you find most impressive or unique about this company?

The team at Click Then Convert really listens to the clients’ feedback and promptly acts upon it. Also, they made sure to assign the same account manager throughout the months and we really liked the continuity since it would have been hard to deal with different account managers. Additionally, they have always been searching for different ways to increase our ROI which really caught our attention.

Are there any areas for improvement or something they could have done differently?

Honestly, I cannot find any aspect that needs to be improved as everything has been more than what we initially expected. We just hope that everything remains the same over the coming months.

BACKGROUND

Please describe your company and your position there.

We have been running an ecommerce business for the last 3 years, selling kids’ clothing, apparels and toys. I’m the owner of the store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

For the last 2 years, we have been running in-house PPC ad campaigns on Google and Facebook. Our goal was to drive as many potential buyers as we can and run retargeting campaigns to increase the number of sales. Eventually, we realized that we need to take help from PCC experts and then, we decided to go with the ‘Click Then Convert’ team.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Click Then Convert through a friend of mine who happened to be a past customer of theirs. Since we had been looking for a reliable PCC Ad company who knows the ins and outs of both Google and Facebook PPC ads, Click Then Convert turned out to be the best option to go with.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We started working with Click Then Convert 2 years ago. We have an ongoing relationship.

How many people from the vendor's team worked with you, and what were their positions?

We handed over our in-house PPC campaigns both on Facebook & Google to Click Then Convert in May 2019. They started with a detailed audit and analysis of our current ad campaigns. Based on the results obtained from the audit and analysis, they started optimizing the campaigns. They also made sure to optimize our product pages for user experience which in turn resulted in an increase in quality score on Google Ads. Also, they performed conversion rate optimization of our product pages.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I don't think that we'd have the gigantic growth in our sales in the past 2 years without Click Then Convert. To start with, their initial audit and the results obtained were nothing less than magical charms for our store. Not to mention, they helped us with building an audience of highly targeted buyer personas. Also, we would never forget them for helping us with optimizing our product pages using Conversion Rate Optimization strategies including advanced split testing and more, which in turn increased our sales by more than 50%. They also helped us with optimizing the product pages for highly user experience.

Describe their project management style, including communication tools and timeliness.

To be very honest, they have been great when it comes to project management. They always make sure to send full weekly reports. They are highly responsive with the communication and managing the ads. One instance, we were discussing low conversion rates and they offered us help with optimizing the conversions using their years of experience in CRO. Also, in another instance, when we were talking about factors to implement for higher quality scores in Google ads, they promptly suggested detailed UI and UX changes that we later implemented and it increased the quality score on Google Ads eventually.

What did you find most impressive or unique about this company?

The best thing about Click Then Convert is that they have a very impressive team of PPC experts who know what they’re doing. Also, they always come up with data-driven approaches rather than usual ones and it changes the whole game. The Click Then Convert team always wants us to succeed - that makes them an outstanding PPC company. 

Are there any areas for improvement or something they could have done differently?

I wish our in-house team was more knowledgeable in PPC ads which could have given us faster growth but the Click Then Convert team has nothing to do with it. So, I would say that we see everything perfect in the Click Then Convert team and there is nothing to improve upon.

BACKGROUND

Please describe your company and your position there.

I am the marketing executive for a real estate litigation law firm based in Coral Springs, Florida. We provide real estate legal services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

I am responsible for the marketing activities for our firm but I am more of a SEO guy than media buyer. And that created a serious problem when our website got hit by a Google update in the late 2019. I tried to recover using different methods but I understood that there were very few things that I could do for the recovery. So, I had to shift to media buying but my limited expertise in media buying created another trouble for me. So, I decided to talk to Steve, a PPC expert, whom I knew for quite a long time. His team helped me to keep the ball rolling with both Google and Facebook ad campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have personally known Steve for quite a long time now.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Steve's company, Click Then Convert started running the ads for me. They even created all the necessary ad copies, graphics etc. required for the campaigns. Surprisingly, there was no extra fee for those.

How many people from the vendor's team worked with you, and what were their positions?

Four members of my team worked with Six members at Click Then Convert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

If I compare my ad campaigns with theirs, my spendings were more than 40% higher than them (they optimized the ads in the subsequent weeks). So, the ROAS increased by 30% in just a month as the quality of leads were much higher.

Describe their project management style, including communication tools and timeliness.

Steve keeps sending me updates every week about last week's performance. So, from a project management standpoint, they have been doing a pretty good job.

What did you find most impressive or unique about this company?

They surely know how to run PPC ads effectively, may it be Facebook or Google ads.

Are there any areas for improvement or something they could have done differently?

Nothing.

BACKGROUND

Please describe your company and your position there.

I am the owner of a bottled water delivery company based in the greater Seattle area. We provide great tasting purified, spring or artesian water for your home or business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

We had some serious issues with our ad copies for Google PPC ads as our ad spendings were above the roof. So, we thought of approaching someone who knows PPC and met Steve who audited our campaigns and presented certain solutions. His team started running the ads for us.

SOLUTION

How did you select Click Then Convert and what were the deciding factors?

I met Steve in a conference last spring.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Steve and his team not only optimized our ads and lowered the spending's but also refined our ad copies for better CTR and conversions. They also optimized our website for better conversion. As a result of their good work, we were able to get rid of our low skilled marketing guy.

How many people from the Click Then Convert team worked with you, and what were their positions?

We are working with directly project manager and 2 ad campaign experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Even though we had a marketing guy in our company, he was not able to optimize the ads for costs. After getting started with Click Then Convert, in just 2 weeks, our ad spendings were reduced by more than 70%. Also, our conversions increased by 80% in the same period.

Describe their project management style, including communication tools and timeliness.

They are proactive from a project management standpoint.

What did you find most impressive or unique about this company?

I have met many professionals in my life but The team is quite different and unique. and is quite the same as well.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a snow removal service company based in Fairbanks, Alaska. We provide snow removal services in Fairbanks and nearby areas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

For quite a long time, we have been looking for a highly professional company to create a good website for our company and run both Google & Facebook ads for it. After a long search, we hired Click Then Convert for the same.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got to know about Click Then Convert through a family friend of my wife.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert experts created a beautiful looking website for us and started running both Google and Facebook ads for it. They even did some Conversion Rate Optimization work to increase the chances of getting more phone calls.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager and 2 more Ad campaign specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Click Then Convert team did everything from putting up the professional website up to writing the ad copies and creating the graphic designs required for the ads. Their efforts got us 300% more calls this winter.

Describe their project management style, including communication tools and timeliness.

They were prompt in their communication and always made sure that we get a high ROI.

What did you find most impressive or unique about this company?

Click Then Convert is a team who knows what they are doing, which is quite impressive.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I manage a cleaning company based in Boston. We provide professional rugs and carpet cleaning services in Boston.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Click Then Convert, and what were your goals?

Recently we paid a big amount of money to get a highly professional website done for our cleaning company but sadly, there were no visitors on it. So, we had to strategize for bringing visitors on the website who were actually looking for our services. The option was either to go for Google search engine optimization or Google ads. Since search engine optimization takes a lot of time, we went ahead with Google ads. In the process, we lost a lot of money trying to run Google ads ourselves. Finally, we agreed to hire someone who knows Google ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Click Then Convert through a nearby shop owner.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Click Then Convert guys took over our Google ad account and audited the past ad campaigns. We didn't set up any tracking for our ads previously and so, they started with setting up the tracking and then, optimizing our already existing ads. On top of those ads, they even added new campaigns. After days of work, we started seeing the expected results.

How many people from the vendor's team worked with you, and what were their positions?

Account Manager and 3 PPC campaign runner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We lost thousands of dollars trying to run the Google ads ourselves which was a huge mistake but as soon as the Click Then Convert team took over, we started seeing positive ROI. Even the cost per click also reduced with time.

Describe their project management style, including communication tools and timeliness.

Our account manager at Click Then Convert surely knew how to handle the tasks the right way and also, he delivered the reports each week without any delay.

What did you find most impressive or unique about this company?

The expertise of the team impressed us.

Are there any areas for improvement or something they could have done differently?

Nothing as such.