Chrono Innovation

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Q-Croc, a technical research consortium in oncology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chrono Innovation?

We needed a custom technology solution to manage and track clinical trials in Canada.

SOLUTION

What was the scope of their involvement?

Chrono Innovation has developed a customized database and web application for us from scratch. The public can use the app to request information about our clinical trials. The team has also designed the app, and we've provided them with a designer to ensure the app complies with Canadian accessibility laws.

They have connected the app to an international website's public API to automate information for us. The team has also created a unique clinical trial interface connected with multiple sites. The team is responsible for hosting and maintaining the AWS platform.

What is the team composition?

I work with 2–3 people, including Jean-Gabriel, the co-founder and CEO.

How did you come to work with Chrono Innovation?

We found them through a referral. We had a solution with another vendor, but we couldn't continue with them. We found Chrono Innovation and briefly met with their executive team to understand our needs. We sent them the MVP document to ensure all our desired functionalities were included. They sent us a clear quotation, and we checked their references. We decided to go with them.

How much have you invested with them?

We've spent $300,000 CAD.

What is the status of this engagement?

We started working together in October 2024, and the project is ongoing. We devised the project in two phases; the first was delivered in January, and the second will be delivered by the end of April. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team respects the timeline, which is really aggressive. They have been attentive to our needs and achieved all the objectives. They've provided excellent customer service and communication.

How did Chrono Innovation perform from a project management standpoint?

We have a sprint every week or every two weeks to ensure we are on track with the project. The team has found and fixed bugs quickly. They've proposed to keep a spot open daily to address bugs the same day. We have a chat with them and a system to report bugs. It's easy for us, and they're quick to respond.

The team has been flexible and met the timeline. They've put in more developers at no extra cost. We use Jira and Microsoft Teams for project management and communication.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Jean-Gabriel.

What did you find most impressive about them?

Chrono Innovation impressed us with their project management; they know and understand our needs. The timeline is the big challenge of this project. It's a really aggressive timeline, but the team is agile and flexible to ensure we’re happy with the development. It's really nice to work with them.

Are there any areas they could improve?

We'll have some announcements on the platform and add some objectives with the team.

Do you have any advice for potential customers?

I recommend working with them.

BACKGROUND

Please describe your company and position.

I am the CTO of Ordigraphe

Describe what your company does in a single sentence.

We are specialized in data management and process automation for media and entertainment industry. We help companies better manage the lifecycle of data from creation, storage, transformation and transition to archiving.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chrono Innovation to accomplish?

• Time tracking for SR&ED

SOLUTION

How did you find Chrono Innovation?

Referral

Why did you select Chrono Innovation over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Chrono Innovation’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us build and define our workflows for time tracking. It is very easy for the whole team to track the time worked on our different projects and for our different clients.

With the Slack integration, we get a reminder to update our time tracker. With Jira and office 365 integrations, our time tracking is pre-populated for us based on our assigned tasks and meetings. At the end of our fiscal year, it is very easy to create our SR&ED tax credits based on advanced reports automatically generated for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Work efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whenever we had specific requests, the change was made quickly and according to our needs. We had follow-ups with him on several occasions to review our working method and to show us the additions made for us.

What was your primary form of communication with Chrono Innovation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ease of working with them was impressive. They are open to all our comments and their goal is to make us more efficient.

Are there any areas for improvement or something Chrono Innovation could have done differently?

N\A

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Empego, a software company that develops solutions for healthcare professionals. Our software solutions help them optimize their consultations with patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chrono Innovation?

We wanted to outsource a fractional CTO and accelerate the development of our solutions. We already had full-time engineers working with us. However, we definitely needed senior supervision and additional resources to accelerate the process and ensure that everything was done right so that we could create scalable products.

SOLUTION

What was the scope of their involvement?

Chrono Innovation acts as our fractional CTO, and they’ve provided us with additional resources to increase our development capacity and develop new features for our products. They’ve also helped us with maintenance and software architecture and infrastructure development.

Moreover, Chrono Innovation has helped us build out the documentation for our product, ensuring that we can keep developing it moving forward. As for the technology stack, we’ve used Java, Angular, AWS, and MySQL.

Chrono Innovation has helped me build a team of developers who are now working directly for me. Thus, they now simply act as our fractional CTO to oversee that team. However, they help us accelerate projects whenever needed.

One of the products that Chrono Innovation has helped us build is an automatic smart form for patients. When doctors prescribe a new treatment, they have to follow up with patients to ensure they’re doing well. With this product, patients receive a smart form to fill out, which helps doctors avoid calling their patients individually.

What is the team composition?

We currently work with one person from Chrono Innovation, who acts as our CTO. In total, we’ve worked with four people from their team.

How did you come to work with Chrono Innovation?

We found them through a friend of mine. Chrono Innovation’s CEO had a very good reputation, and my friend told us amazing things about him. Moreover, when I met them, we immediately clicked, and they understood my project very easily.

How much have you invested with them?

We’ve spent around $150,000 CAD (approximately $110,000 USD).

What is the status of this engagement?

We started working together in October 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our revenue has grown a lot since we started working with Chrono Innovation. Additionally, we haven’t had any important problems with the products they’ve helped us develop, and they react very quickly whenever we have bugs or issues. For us, it was very important that our partner was very responsive, and they’ve been so thus far.

How did Chrono Innovation perform from a project management standpoint?

Chrono Innovation is very committed to projects, and they work harder than they bill us for. They want their clients to shine and succeed, and they take a lot of pride in their work. They thrive on their client’s success because that’s part of their values, and it shows. We communicate via Slack and Google Meet.

What did you find most impressive about them?

Chrono Innovation’s founders are technical people, so they’re very good at understanding their client’s needs to ensure they don’t make costly mistakes. They’re very technology-oriented and talented people who help make good business decisions.

Are there any areas they could improve?

I can’t think of anything they could improve on. They work very hard, so I can only advise them to rest as necessary.

Do you have any advice for potential customers?

If you’re in the healthcare industry, choosing Chrono Innovation is a no-brainer. They have a lot of experience in that sector, as well as in many others. Additionally, make sure that your vision is clear and communicate as much as you can with the development team to ensure they’re doing the right thing.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Top Coaching

Describe what your company does in a single sentence.

Our company provides an app designed to help managers improve their managerial skills.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chrono Innovation to accomplish?

• Provide a CSM
• Build an API
• Build the app

SOLUTION

How did you find Chrono Innovation?

• Referral
• Other

Why did you select Chrono Innovation over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Chrono Innovation were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for SBTA - Chrono Innovation Proposal
Overview: Chrono Innovation will support SBTA in building an AI-powered digital executive coaching platform. The project will cover the development of a coaching application, a content management system (CMS), and provide maintenance and operational support.

Key Deliverables

• Coaching Application Development:
  • Mobile Application: Creation of a mobile-friendly interface.
  • Brand Personalization: Customization options to align with SBTA's brand.
  • Membership Management: Tools for handling member registrations and renewals.
  • Member Profiles: User profile creation and management.
  • Discussion Forums: Facilitating member interaction and community building.
  • Content Sharing: Enabling users to share various types of content.
  • Events and Calendars: Managing events and schedules.
  • Messaging: Integrated messaging system for user communication.
  • Notifications: Alerts and updates for users.
  • Live Streaming: Capability for live broadcasts and sessions.
  • Statistics and Analytics: Tracking and analyzing user engagement and performance.
  • Third-party Service Integration: Seamless integration with other platforms and services.
• Content Management System (CMS):
  • Questionnaires: Tools for creating and managing surveys and assessments.
  • User Management: Administration of user roles and permissions.
  • Dashboarding and Reporting: Visualization and reporting tools for data insights.
• Development Methodology
  • Iterative Development:Development will proceed in 2-week sprints.
  • Core team includes project management and technical engineering.

Key activities:

• Assemble the development team.
• Organize collaborative working sessions.
• Set up infrastructure and development environments.
• Plan sprints, identify goals, and success criteria.
• Implement and ship features iteratively.
• Conduct user research to refine UX/UI.
• Submit applications to app stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project for developing the Sebast app with Chrono Innovation was completed successfully and on time, with the following key measurable outcomes demonstrating progress and success:

• Project Timeliness:

All development phases, including iterative sprints and milestones, were completed as scheduled.

• Feature Implementation:

Successful deployment of key app features such as mobile application, membership management, discussion forums, content sharing, events and calendars, messaging, notifications, live streaming, and analytics.

• User Engagement:
  • High user adoption rates and positive feedback from initial users.
  • Active participation in forums, events, and content sharing.
• Operational Efficiency:
  • High uptime with minimal downtime and quick resolution of any technical issues.
  • Efficient system performance with fast load times and responsiveness.
• Financial Management:

The project was completed within the allocated budget.

• Quality Assurance:

Effective bug reporting and resolution, with extensive automated test coverage ensuring reliability.

• Post-Launch Success:
  • Continuous feature enhancements based on user feedback.
  • Effective maintenance and support ensuring a seamless user experience.

Overall, the project was delivered on time and met all predefined criteria for success. Both Chrono Innovation and Sebast app stakeholders are greatly satisfied with the outcomes, demonstrating the project's success in improving managerial skills through a robust and user-friendly platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Chrono Innovation employed a robust project management framework based on the Scrum methodology, ensuring iterative development and continuous improvement. Key aspects of their approach included:

• Iterative Development:
  • The project was divided into two-week sprints, with regular sprint reviews and demos.
  • Each sprint cycle involved planning, development, testing, and feedback incorporation, ensuring a flexible and adaptive development process.
• Governance and Communication:
  • Regular backlog planning and refinement sessions to align on priorities and scope.
  • Daily stand-up meetings for the development team to sync and address any issues promptly.
  • Weekly status touchpoints with the project manager and client for progress updates and feedback.
  • Monthly steering committee meetings for strategic alignment and long-term planning.
• Timely Delivery:
  • Chrono Innovation successfully delivered all project milestones on time. This included:
  • Timely Completion of Sprints: Each sprint was completed within the planned two-week timeframe, ensuring steady progress.
  • Adherence to Project Schedule: Key phases such as technical discovery, MVP development, and subsequent iterations were all completed as scheduled.
  • Prompt Issue Resolution: Any technical issues or challenges encountered were addressed swiftly, minimizing delays and ensuring a smooth development process.
• Response to Needs:
  • Chrono Innovation demonstrated excellent responsiveness to our needs throughout the project. This included:
  • Active Collaboration: Regular working sessions and workshops were conducted to gather inputs and refine requirements.
  • Adaptive to Feedback: Feedback from user testing and stakeholder reviews was promptly incorporated into the development process, ensuring the final product met all expectations.
  • Proactive Communication: The project manager maintained open and transparent communication, keeping us informed of progress and any potential issues.
  • Support and Maintenance: Post-launch, Chrono Innovation continued to provide active operational support, including monitoring, issue resolution, and feature enhancements based on ongoing feedback.
• Overall Satisfaction:

We are greatly satisfied with Chrono Innovation's project management and delivery. Their structured approach, adherence to timelines, and responsiveness to our needs have resulted in a high-quality product that meets our requirements and expectations.

What was your primary form of communication with Chrono Innovation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive and Unique Aspects of Chrono Innovation

• Agile and Iterative Development Process:
  • Efficient Scrum Framework: Chrono Innovation's use of the Scrum methodology ensured an adaptive and flexible development process, allowing for continuous feedback and improvement throughout the project.
  • Regular Sprints: The two-week sprint cycles facilitated timely delivery of features and allowed for incremental progress, keeping the project on track.
• Strong Communication and Collaboration:
  • Transparent Communication: The project manager maintained open lines of communication, providing regular updates and being readily available to address any concerns or questions.
  • Collaborative Workshops: Frequent working sessions and workshops ensured that our inputs were consistently integrated into the development process, leading to a product that truly met our needs.
• Responsiveness and Adaptability:
  • Quick Issue Resolution: Chrono Innovation demonstrated a high level of responsiveness in addressing any technical issues or challenges, ensuring minimal disruption and maintaining project momentum.
  • Adaptation to Feedback: The team was highly receptive to feedback from user testing and stakeholder reviews, making necessary adjustments promptly.
• Comprehensive Support and Maintenance:
  • Post-Launch Support: Chrono Innovation provided robust post-launch support, including application and infrastructure monitoring, which ensured a seamless user experience and quick resolution of any issues.
  • Feature Enhancements: The commitment to ongoing feature enhancements based on user feedback was impressive, highlighting their dedication to continuous improvement.
• Technical Expertise and Innovation:
  • Advanced Technology Stack: The use of a modern technology stack, including Node/Typescript for the backend and React-Native for the frontend, ensured a high-performing and scalable application.
  • AI-Powered Solutions: The integration of AI-powered features within the coaching platform demonstrated Chrono Innovation's capability to deliver cutting-edge solutions.
• Client-Centric Approach:
  • Personalized Solutions: The ability to provide brand personalization and tailor the application to our specific needs was a standout feature.
  • Focus on User Experience: Conducting user research to refine the UX/UI of the application ensured a user-friendly and engaging platform.

Overall, Chrono Innovation impressed us with their agile development process, strong communication, responsiveness, technical expertise, and client-centric approach, making them a standout partner in our project.

Are there any areas for improvement or something Chrono Innovation could have done differently?

• Enhanced Documentation:
  • More Detailed Technical Documentation: While the provided technical documentation was adequate, offering more detailed and comprehensive documentation could help in better understanding and future maintenance of the project.
• More Frequent Client Involvement:
  • Increased Client Check-ins: While weekly status touchpoints and monthly steering committee meetings were effective, more frequent check-ins or informal updates could enhance communication and ensure alignment on smaller, day-to-day decisions.
  • Client Workshops: Conducting periodic workshops specifically for clients to provide feedback on ongoing development and upcoming features could further improve the collaborative process.

BACKGROUND

Please describe your company and position.

 I am the Cofounder of a retail company 

Describe what your company does in a single sentence.

Building a consumer retail application.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chrono Innovation to accomplish?

• Build out the TypeScript backend for our app
• Set up our Hosting Infrastructure
• Integrate with Shopify as our Ecommerce Platform

SOLUTION

How did you find Chrono Innovation?

Referral

Why did you select Chrono Innovation over others?

• Good value for cost
• Referred to me

How many teammates from Chrono Innovation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our scope of work was to build out a full backend application to support our retail iOS App. This involved integrating with multiple 3rd parties, plus building out proprietary features & mechanics to support the app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Chrono delivered all features we asked for on time, with stability. They were deeply embedded in our process from start to finish, and truly felt like members of our own team. Would definitely recommend them again!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered items on time, even in the face of rapid adaptation as we were refining our product. They were actively involved in architecting and scoping each item and were proactive about chasing down all unknowns.

What was your primary form of communication with Chrono Innovation?

Virtual Meeting

What did you find most impressive or unique about this company?

The team cares deeply about the outcome of the project and the work, which is invaluable in a partner!

Are there any areas for improvement or something Chrono Innovation could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CEO and co-founder of QUOTUS

Describe what your company does in a single sentence.

We advise dealerships owners and operators and supply them with data and technology to grow there business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chrono Innovation to accomplish?

• Create a database
• Create a platform

SOLUTION

How did you find Chrono Innovation?

Referral

Why did you select Chrono Innovation over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Chrono Innovation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to create a new platform from scratch. It includes a very large database which includes a lot of financial information. The project included all of the development outsourced to Chrono.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Frequent updates, sprint call, meetings. frequent demo of progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their anagement was very involved and flexible to meet our needs. They even flew to meet some key stakeholders etc.

What was your primary form of communication with Chrono Innovation?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Flexibility, communication, culture, dedication to our projet. Passion

Are there any areas for improvement or something Chrono Innovation could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

COO of a software development cie providing mass appointment solutions to Canadian provinces public healthcare systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chrono Innovation, and what were your goals?

Several projects. Their services were required in order to quickly scale up our development operations

SOLUTION

How did you select this vendor and what were the deciding factors?

we shop around quite a few providers, but chrono were ahead of the pack in terms of efficiency, professionalism, costs and workforce

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Several different and confidential projects. Mostly custom full stack development in PHP. One project had a really tight schedule and Chrono had to take over form day one and take care of every steps from analysis to QA. They did it while surpassing expectations.

How many people from the vendor's team worked with you, and what were their positions?

On average 3 but we went up to 5-6 at some points throughout the year

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

None

Describe their project management style, including communication tools and timeliness.

They were an integral part of our team. Using same tools as if they were employees of our organisation. They would use on a daily basis Discord, Slack and our gitlab to keep us up to date as well as having an active role during dailies.

What did you find most impressive or unique about this company?

The people and the management team. They strive on success and you can feel it on every levels.

Are there any areas for improvement or something they could have done differently?

I do not see any at this point