Chase & Co. HR Consulting

BACKGROUND

Please describe your company and position.

I am the Paediatrician of Roxanne Goldade Professional Corporation

Describe what your company does in a single sentence.

I am a small Paediatric Medical Office in Calgary Alberta (with up to 3 Physicians and 5 Staff at times).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chase & Co. HR Consulting to accomplish?

• Advice regarding Performance Management.
• On Boarding / Off Boarding
• Job Descriptions
• Streamline Operations

SOLUTION

How did you find Chase & Co. HR Consulting?

• Referral
• Other

Why did you select Chase & Co. HR Consulting over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Chase & Co. HR Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Chase & Co. HR Consulting has been instrumental in enhancing the HR operations of my Paediatric office over the last decade. Our collaboration has covered a broad scope of work, focusing on streamlining and optimizing various HR processes. Key deliverables from our partnership has included: 

• Onboarding: We were able to implement a comprehensive onboarding process, ensuring new hires were integrated seamlessly into the team. This included orientation sessions, training programs, and clear communication of office policies and expectations. 
• Offboarding: We were able to establish a structured offboarding procedure to ensure a smooth transition for departing employees. This encompassed exit interviews, final payroll processing, and revocation of access to office systems. 
• Performance Management: Together, we developed a performance management system that fostered employee growth and accountability. Regular performance reviews, goal-setting, and feedback mechanisms were put in place to support staff development. 
• Policy Development: Chase & Co. HR Consulting assisted in creating and updating our office policies, ensuring they are compliant with current regulations and aligned with best practices in healthcare HR. 
• Employee Relations: We benefited from expert advice on handling various employee relations issues, from conflict resolution to fostering a positive work environment. 

Overall, the engagement with Chase & Co. HR Consulting has significantly improved our HR functions, contributing to a more efficient and harmonious workplace. 

• Bottom line: Over the last few years, Chase & Co. HR had been super helpful with some HR tasks that I just didn’t have time for. And I didn't really need full-time HR support so their “as needed” way of helping really fit with the needs of my small business. Highly recommend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Efficient! Smooth transitions onboarding/offboarding employees. Chase & Co. was always readily available. Approachable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very efficient. Always on time (and often I was prompted by their team). Very responsive.

What was your primary form of communication with Chase & Co. HR Consulting?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're communicative, energetic, efficient, and well-priced.

Are there any areas for improvement or something Chase & Co. HR Consulting could have done differently?

Honestly, None.

BACKGROUND

Please describe your company and position.

I am the President of Airstream Heating & Air Conditioning Inc.

Describe what your company does in a single sentence.

Founded in 1990, Airstream Heating & Air Conditioning Inc. has been providing high-quality HVAC services to the Lower Mainland for over 30 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chase & Co. HR Consulting to accomplish?

• Fractional HR

SOLUTION

How did you find Chase & Co. HR Consulting?

Referral

Why did you select Chase & Co. HR Consulting over others?

Good value for cost

How many teammates from Chase & Co. HR Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had the opportunity to work with a Chase & Co HR consultant who provided outstanding support for our operations. Their expertise in creating a comprehensive RRSP benefits plan was invaluable, ensuring our employees had a competitive and compliant retirement savings option. They also assisted in developing a standardized compensation plan that aligned with our company's values and market standards, which has been instrumental in maintaining employee satisfaction and retention. 
Their guidance in talent recruitment and hiring/firing advice was equally impressive, helping us navigate the complexities of the Canadian labor market with ease. Overall, their contributions have been pivotal in enhancing our HR practices, and I highly recommend their services to any company seeking expert HR support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Projects were complete with outstanding results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly quick and efficient, keeping cost down, and results optimal.

What was your primary form of communication with Chase & Co. HR Consulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to do a vast variety of tasks quickly and effectively is impressive.

Are there any areas for improvement or something Chase & Co. HR Consulting could have done differently?

None.