IT Managed Services
Other IT managed services
Confidential
Jan. - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team was highly motivated in making sure everyone they worked with was successful."

May 7, 2024

Sales & Marketing Director, IT Management & Support Provider

Shayne Caffrey

Other industries
Phoenix, Arizona
11-50 Employees
Online Review
Verified

Central Office Systems provided managed IT services for an IT management and support provider. The team was responsible for consulting and cybersecurity optimization.

The client has seen an increase in customer acquisition and improved managed IT service delivery. Central Office Systems regularly attended weekly meetings and provided valuable suggestions, and internal stakeholders praised the service provider's commitment to the partnership's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales & Marketing Director of the company.

Describe what your company does in a single sentence.

We provide Managed IT services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Central Office Systems to accomplish?

Improve our Managed IT marketing
Improve our IT consulting
Improve our cybersecurity marketing

SOLUTION

How did you find Central Office Systems?

Referral

Why did you select Central Office Systems over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Central Office Systems is part of a Managed IT peer group. They help us grow our business by sharing best practices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased customer aquisition, improved Managed IT service delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Central Office Systems team regularly attended weekly meetings and provided valuable suggestions

What was your primary form of communication with Central Office Systems?

Virtual Meeting

What did you find most impressive or unique about this company?

The team was highly motivated in making sure everyone they worked with was successful

Are there any areas for improvement or something Central Office Systems could have done differently?

Nothing comes to mind

RATINGS

5.0

Central Office Systems