Cazin

BACKGROUND

Introduce your business and what you do there.

I'm an associate at Sycamore Partners, a New York-based private equity firm specializing in retail and consumer investments. We partner with management teams to enhance profitability and strategic value through flexible capital solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cazin?

We needed to create and develop an AI intelligence that could make my work less stressful and growth driven.

SOLUTION

What was the scope of their involvement?

Cazin found an AI development and learning AI builder. The team created a unique AI with natural language generation for customer service.

What is the team composition?

We worked with 1–5 teammates from Cazin.

How did you come to work with Cazin?

We found Cazin through an online search. I chose them because of their high ratings, pricing that fit our budget, great culture fit, good value for cost, and company values alignment.

What is the status of this engagement?

We worked together from May–August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I brought a visionary concept to the table, and despite differences, we broke barriers to produce a groundbreaking machine that surpassed expectations in its understanding and execution. We reduced outside writing costs by 70%, and what we usually took five hours per work now takes 45 minutes.

How did Cazin perform from a project management standpoint?

Cazin's organizational skills were outstanding. They were consistently attentive in virtual meetings, met every milestone on time, and brought warmth and friendliness that made collaboration a genuine pleasure. Our primary forms of communication were email and Zoom meetings.

What did you find most impressive about them?

Right from the start, the team behaved like partners, contributing insightful ideas, technical skills, and genuine thoughtfulness. They treated the project as more than shipping code; they sculpted a product that demanded nuance, patience, and shared values. Rather than cutting corners, they stayed focused on the long-term vision, asked the right questions, embraced complexity, and took real pride in the result.

After evaluating numerous development firms worldwide, I can say with certainty that Cazin stands out. My project wasn't a simple app or a standard build; it was a challenge that required sensitivity, emotional depth, and a unique balance of creativity, integrity, and technical expertise. I can boldly say they did more than we expected.

Are there any areas they could improve?

No, they did exceptionally well.

Do you have any advice for potential customers?

I highly recommend Cazin for anyone seeking technical excellence with heart and integrity.