CARGONET LOGISTICS VIETNAM

BACKGROUND

Introduce your business and what you do there.

I'm the shipping manager for a food manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CARGONET LOGISTICS VIETNAM?

We needed someone to provide logistics solutions to help us ship our goods from Vietnam to the US and occasionally Europe.

SOLUTION

What was the scope of their involvement?

CARGONET LOGISTICS VIETNAM provides air and sea freight services to the US and Europe. They guide us on how to ship our products to avoid any issues or delays. 

For our US shipments, the team also provides warehousing solutions and human resources to handle our products. Occasionally, I use their trucking services for door-to-door logistics in the US.

They also provide forecasts on shipping rates and the shipping container market.

What is the team composition?

I communicate with the sales manager and an executive. We also work with their transport crew.

How much have you invested with them?

We've spent over $10 million.

What is the status of this engagement?

The project started in November 2019, and it's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CARGONET LOGISTICS VIETNAM is a great team. We never have to wait at the ports because they're always ready to receive our cargo.

Additionally, their affordable trucking services in the US save us money. Thanks to the team, our deliveries are always on time.

How did CARGONET LOGISTICS VIETNAM perform from a project management standpoint?

We communicate via phone and email.

What did you find most impressive about them?

CARGONET LOGISTICS VIETNAM is very knowledgeable about the market and helps us prepare our shipment to avoid issues with foreign customs.

Furthermore, they've given us great advice on saving money. Their forecasts are detailed and backed by evidence, so about 80% of their projections are correct.

Are there any areas they could improve?

Although their other services are good, they need to work closely with the shipping line they use. If they can negotiate a better contract, they could give us better rates.

Do you have any advice for potential customers?

If you have any questions, don't be afraid to ask them because they're very knowledgeable. They're willing to give detailed forecasts.

I recommend working with CARGONET LOGISTICS VIETNAM — they're an excellent team.