Caramba

BACKGROUND

Please describe your company and position.

 I am the Project Manager of a business services company 

Describe what your company does in a single sentence.

The trade (exports and foreign direct investment) promoter agency of Costa Rica

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Caramba to accomplish?

Reportage and documentary video production

SOLUTION

How did you find Caramba?

public procurement by the state

Why did you select Caramba over others?

Good value for cost

How many teammates from Caramba were assigned to this project?

More than 10

Describe the scope of work in detail. Please include a summary of key deliverables.

• Professional Scriptwriting Service
• Reportage Pre-Production Services
• Reportage Production Service
• Documentary Pre-Production Services
• Documentary Production Service
• Coverage Service for Photography and Video Events
• Editing Service
• Audiovisual Production Service (including Animated Graphics)
• Colorization Service
• Sound Engineering Service
• Mastering Service
• Photographic Shooting and Editing Service
• Script Narration Service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered all the video projects with the highest quality, within the specified timeline, featuring highly innovative products on both creative and technical levels, all while maintaining the best attitude

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The people working at Caramba always provide excellent customer service, they are attentive to needs, and are open to direct communication at any time

What was your primary form of communication with Caramba?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Caramba is a company that provides highly professional and extremely innovative services. However, what makes Caramba unique is the people who work there. They always have a smile, an incredibly friendly and professional demeanor, and everyone is always willing to help and go the extra mile.

Are there any areas for improvement or something Caramba could have done differently?

They delivered even better than expected