Broadway Insurance Services is an independent property & casualty brokerage headquartered in Los Angeles, placing the accounts other brokers can't place since 2014.
We operate at the apex of the market. While captive agents quote one carrier and hope, we work the entire market — admitted carriers, surplus lines, and E&S programs nationwide — and build complete insurance programs, not one-off policies.
Our specialties:
Restaurants & hospitality: fast food to fine dining, cafes, bars, and hospitality groups — property, general liability, liquor liability, and workers comp built for how food service actually operates
Habitational & landlord insurance: apartments, multifamily, and rental portfolios
Workers compensation: from single-location shops to multi-entity operations with complex payroll and class codes
Management lines: D&O, EPLI, professional liability, and cyber
Surplus lines & E&S: the risks standard markets decline — claim history, older construction, tough classes
California is the hardest insurance market in the country — non-renewals, carrier exits, FAIR Plan overflow. That's exactly where we've built our reputation. When a carrier says no, when your account is layered and complicated, when another broker calls it unplaceable — that's when our phone rings. And that's when we do our best work.
What sets us apart:
Market access. We're not tied to any single carrier. We underwrite admitted and non-admitted markets nationwide.
Speed. Openings, renewals, and lender deadlines don't wait. Fast turnaround, fast binders, fast certificates.
Straight answers. What your options really are, what they cost, and why — no jargon, no runaround. If a policy has a gap, you'll hear it from us first.
Headquartered in Los Angeles and licensed in California, Ohio, Florida, Arizona, Illinois, Tennessee, Pennsylvania, and North Carolina. CA License #00J21932.
One location or a full portfolio, clean or complicated — Broadway is the broker that gets it placed.
Insurance Services for Business Outsourcing Solutions Co
Featured Review
Insurance Services & Brokers
Business InsuranceUmbrella Insurance
$200,000 to $999,999
Sep. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“William (Principal) is very knowledgeable.”
Sep 8, 2026
General Manager, Turn Source Imaging
John Rupe
Verified
Business services
Los Angeles, California
1-10 Employees
Online Review
Verified
Broadway Insurance Services, LLC provides insurance services for a business outsourcing solutions company. The team has quoted options and helped the client decide on the best choice for value and risk.
Broadway Insurance Services, LLC has helped the client reduce premiums by making carrier changes over time. The team provides layman suggestions for the client's major risks and consults in real time about what to buy. They always deliver on time and communicate via email and messaging apps.
BACKGROUND
Introduce your business and what you do there.
I’m the General Manager of Turn Source Imaging, a business outsourcing solutions company. We offer document scanning services to help organizations improve efficiency through digital content management and implementation.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Broadway Insurance Services, LLC to accomplish for Turn Source Imaging?
We needed a cost-effective workers' compensation policy for a range of employee types, from administrative to heavy labor, including moving boxes of paperwork, operating machinery, and driving company vehicles. Additionally, we required general liability and cybersecurity insurance, which is necessary for our work digitizing confidential documents for client organizations.
SOLUTION
What was the scope of their involvement?
Broadway Insurance Services, LLC has provided us with workers' compensation, general liability, business owners, umbrella, and cybersecurity insurance. The team has quoted several options and helped me decide on the best choice for value and risk. We generally rely on Broadway Insurance Services, LLC to help us make insurance decisions.
What is the team composition?
We work with 2–5 teammates from Broadway Insurance Services, LLC.
How did you come to work with Broadway Insurance Services, LLC?
I found Broadway Insurance Services, LLC through an online search and chose them over other insurance providers because of their high ratings.
How much have you invested with them?
We've spent around $100,000.
What is the status of this engagement?
We started working with Broadway Insurance Services, LLC in September 2017, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We've found reductions in premiums by making carrier changes over time, so I see those little adjustments as small wins. However, the real win is Broadway Insurance Services, LLC's ability to provide layman suggestions for our major risks and consult in real time about what to buy.
How did Broadway Insurance Services, LLC perform from a project management standpoint?
Broadway Insurance Services, LLC always delivers on time. We communicate via email and messaging apps.
What did you find most impressive about them?
William (Principal) is very knowledgeable.
Are there any areas they could improve?
I don't think there's anything they can improve on.
RATINGS
5.0
"Highly recommended for local service businesses"
Quality
5.0
Service & Deliverables
"Very knowledgeable"
Schedule
5.0
On time / deadlines
"Responds quickly to emails"
Cost
5.0
Value / within estimates
"Their knowledge/experience/guidance is underappreciated!"
Willing to Refer
5.0
NPS
"We often do refer and recommend them
Showing 1-1 of
1 Reviews
Our Story
When major carriers pulled out of California and admitted markets stopped appointing new agents, most brokers had nothing left to offer. Broadway kept writing — building relationships with surplus lines and E&S markets to find coverage when standard options disappeared. That instinct for creative solutions under pressure has defined us since 2014. We're also real estate investors ourselves, managing rental units across Ohio and California — we insure what we own.
Meet the Team
William LemmonPrincipal Broker
Owner since 2014 and a real estate investor himself — 46 rental units. Focuses on habitational, landlord, and surplus lines risks that other brokers won't touch, plus commercial packages for restaurants and small businesses.
What Sets Us Apart
Full Market Access
We're not tied to one carrier. We shop admitted and non-admitted markets nationwide, including surplus lines and E&S programs for risks standard carriers decline — fast turnaround, fast binders, straight answers.
Built for California's Hardest Market
Non-renewals, carrier exits, FAIR Plan overflow — that's exactly where we've built our reputation. When another broker calls an account unplaceable, that's when our phone rings.
We Insure What We Own
Having experience operating a 50+ unit rental portfolio and multiple small businesses alongside the agency. Every policy we write reflects what actually matters when you're the one holding the risk, not just processing paperwork.
Locations (1)
557 West 23rd StreetLos Angeles, CA,
United States90007
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