Contact BotLabs
Get a real-time quoteAI Agents, Chatbots & CRM Automation
BotLabs is an AI automation and custom software development agency for messenger-first sales, support and operations. Since 2015, our in-house team has built AI agents, chatbots, Telegram Mini Apps, mobile products, CRM/ERP integrations, admin panels and analytics systems. We turn conversations into business workflows: answer questions, qualify leads, write data to a CRM, trigger payments or bookings, create support tickets and hand complex cases to people. Our services cover AI agents and conversational AI, Telegram, Viber, WhatsApp and web chatbots, Mini Apps, sales and support automation, API integrations, and custom web and mobile development. We work with franchises, B2B manufacturers and distributors, logistics teams, retail and e-commerce, healthcare and fintech. Delivery includes discovery, process and data-flow design, prototyping, development, QA, launch and ongoing support.
Selected projects include:
KLEIBERIT: a B2B product catalog chatbot for a German industrial adhesives manufacturer.
NFM AGRO: a mobile CRM with ERP integration for agricultural equipment sales and commercial approvals.
Fayni Lyody: an operational system for a network of 300+ franchises.
Our team communicates in English and works with international clients.
AI that works. Business that moves.
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Min project size
$10,000+
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Hourly rate
$25 - $49 / hr
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Employees
10 - 49
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Locations
Kyiv, Ukraine
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Year founded
Founded 2015
1 Locations
- Kyiv , Ukraine
Service Lines
- AI Agents
- 30%
- AI Development
- 25%
- AI Consulting
- 15%
- Generative AI
- 15%
Select Focus Area
- AI Expertise
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- Application Platforms
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- Linux server
- 100%
- AI Agent Development Focus
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- AI Agent Platforms & Builders
- 70%
- AI Agent Frameworks
- 30%
- AI Agent Purpose Focus
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- Customer Service AI Agents
- 30%
- Sales & Lead Generation AI Agents
- 30%
- Workflow AI Agents
- 30%
- Finance AI Agents
- 10%
- AI Consulting Focus
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- AI Deployment
- 60%
- AI Strategy
- 40%
- AI Technologies & Models
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- Open AI GPT-3
- 100%
- Generative AI Focus
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- AI Text Generation
- 100%
- Programming & Scripting
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- PHP
- 60%
- JavaScript
- 40%
Industries
- Franchises
- 25%
- Manufacturing
- 20%
- Retail
- 20%
- eCommerce
- 20%
- Supply Chain, Logistics, and Transport
- 15%
Clients
- Midmarket ($10M - $1B)
- 50%
- Small Business (<$10M)
- 40%
- Enterprise (>$1B)
- 10%
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Our Story
BotLabs began in 2015 with a practical idea: software should remove friction from real business processes. Today our in-house team designs AI agents, messenger products, CRM and ERP integrations, mobile apps and admin systems. We value clear scope, direct communication, responsible AI and products that teams can actually use. We stay involved from discovery and prototype through launch, support and continuous improvement. Team image: AI-generated illustration.
What Sets Us Apart
End-to-end messenger workflows
Instead of delivering an isolated bot, we map the full journey from the first message to CRM data, payment, support, analytics and human handoff.Deep integrations, clear control
We connect AI and messenger products with CRM, ERP, 1C, payment, logistics and internal APIs. Role-based access, logging and admin tools keep the client in control.In-house product team since 2015
Product discovery, UX, engineering, QA and project management stay inside one team. We prototype critical flows, launch in stages and support the system after release.Locations (1)
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