Book Publisher LLC

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Housing Works

Describe what your company does in a single sentence.

We are a community for HIV/AIDS patients and those afflicted by the disease. We fight homelessness and AIDS through activism, lifesaving services, and entrepreneurial ventures.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Book Publisher LLC to accomplish?

• We hired them for their expertise in design.
• Though they provide book publishing services, after hearing about our business's nature, they offered to design our brochures and pamphlets.

SOLUTION

How did you find Book Publisher LLC?

Referral

Why did you select Book Publisher LLC over others?

Pricing fit our budget

How many teammates from Book Publisher LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work we required was to have appealing, attention-grabbing brochures and pamphlets. And we were looking for a reliable company to deliver the assigned work on time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery, getting their designs approved, and working closely with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were phenomenal! There were so dedicated to the timely deliveries and approvals of their approach with the designs that they were the ones approaching us.

What was your primary form of communication with Book Publisher LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

We would say their commitment to client satisfaction and responsiveness.

Are there any areas for improvement or something Book Publisher LLC could have done differently?

We are very satisfied with their work, so we don’t think they need any improvements. Just keep fascinating clients as you have done for us.