Blume Health

BACKGROUND

Please describe your company and position.

I am the Owner of Joyful Mind Counseling

Describe what your company does in a single sentence.

Provide talk therapy services via telehealth

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blume Health to accomplish?

• Increase our online visibility and attract more qualified patient inquiries.
• Improve our search rankings through SEO and optimize our Google Business Profile.
• Build a professional online presence with a high-converting website and consistent directory listings.

SOLUTION

How did you find Blume Health?

Referral

Why did you select Blume Health over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Blume Health were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Blume Health provided a comprehensive digital marketing solution tailored to our mental healthcare practice. The project included designing and optimizing our website, improving our search visibility through SEO, optimizing our Google Business Profile, managing directory listings across multiple healthcare platforms, and strengthening our online reputation. They also provided ongoing profile updates, performance reporting, and strategic recommendations to improve patient acquisition. Throughout the engagement, the team was responsive, organized, and transparent, ensuring we understood the progress and impact of each initiative. The result was a stronger online presence and a more streamlined marketing process that allows us to focus on patient care while continuing to grow our practice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first few months, we saw noticeable improvements in our online visibility and patient inquiries. Our Google Business Profile became more active, our website started ranking for more relevant local searches, and our directory listings were consistent across multiple platforms. We also received more calls and appointment requests from organic search, while spending less time managing our online presence. Beyond the measurable results, having a single team handle our website, SEO, and directory management made marketing much more efficient and allowed us to focus on providing quality patient care.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Blume Health Co's project management was excellent throughout the engagement. The team communicated clearly, set realistic expectations, and consistently delivered work on schedule. Whenever we had questions or requested updates, they responded quickly and were proactive in providing recommendations. We also appreciated the regular progress updates and transparency into ongoing tasks, which made it easy to track results and collaborate. Their responsiveness and healthcare-specific expertise made the entire process smooth and stress-free.

What was your primary form of communication with Blume Health?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They focus only on mental health clinicians

Are there any areas for improvement or something Blume Health could have done differently?

Overall, we've had a very positive experience with Blume Health. If I had one suggestion, it would be to continue expanding the platform with more advanced analytics, additional marketing automations, and deeper integrations with practice management software. That said, the team has been receptive to feedback and is consistently improving the product, so I don't have any major areas of concern.